Our client in an IT training industry is seeking to recruit an Operations Officer to join their dedicated team.
Role of the Position
The Operations & Administration Officer reports to the Operations manager and is responsible for providing effective and efficient operation services to the organization.
Duties and Responsibilities for the Operations Officer Job
Class Management
- Ensuring availability of training materials
- Notification to service providers of scheduled classes – trainers, catering services.
- Ensuring that the services provided are as per our Client’s services specifications in the quality manual.
- Scheduling classes
- Confirming classes
- Appointing and managing service providers
- Reviewing the course performance with course administrator and the trainer.
- Closing classes – invoicing, payment of service providers and updating of class records
Exam management
- Scheduling exams
- Manage exam service providers
- Ensuring that the Client meets the exam bodies’ specifications.
- Closing exams
- Certificate management – receiving and distribution
Course Administration
- Undertake administrative duties to support the efficient and effective delivery of courses
- Maintenance of associated records to ensure the best possible services are provided to students. This will include admissions, enrolments, examinations, quality assurance and review.
Human Resource and Administration
- Managing Staff Records, Supervising and Monitoring Staff Performance
- To manage personnel procedures in relation to recruitment, training, leaves and appraisals, ensuring these are properly documented, and advise on relevant policies.
- To produce and issue all offer letters and employee contracts
- To ensure all new employees paperwork is completed and relevant information provided to Payroll and other benefits providers for processing.
- To prepare induction programs for new employees to ensure smooth on-boarding process.
- Any other duty that will be assigned to you from time to time
Operations Officer Job Qualifications
- Excellent interpersonal and organizational skills
- Excellent organizational, time management and high attention to detail.
- Proactive, highly motivated and adaptable to change, as the company and industry in which they are based is very fast paced and competitive
- At least a Bachelor degree preferably in HR.
- Minimum two years experience preferably in a training institution.
- Some proven management experience.
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The post Janta Kenya Job Vacancy : Operations Officer is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
