Saturday, 27 July 2019

Manager – Appeals & Grievance Handling at Kenya Revenue Authority

Managerial / Supervisory Responsibilities:

  1. Enforce the Code of Conduct;
  2. Examine grievances/complaints and determine adherence to grievance handling procedure;
  3. Build sustainable and mutually beneficially relationships for all stakeholders with the aim of furthering the goals and vision of Kenya Revenue Authority;
  4. Advise the management on issues/matters appeal;
  5. Notify concerned parties of outcome and initiate any necessary action arising from the grievance/complaint
  6. Liaise with Departments on grievance matters;
  7. Examine grievances/complaints and advice on the way forward;
  8. Ensure adherence to grievance handling procedure;
  9. Ensure accurate and timely reporting of activities in the section;
  10. Ensure compliance with legislative and statutory obligations;
  11. Oversees research, investigation, negotiation and resolution of all types of appeals and grievances
  12. Plans, organizes, and directs the work activity of the appeal and grievance in line with organizational policies and procedures
  13. Ensure implementation of regulations, policies and measures; tracking appeals; identifying appropriate modifications to processes and developing required reports.

Operational Responsibilities / Tasks:

  1. Receive analyze and forward appeal requests to appeal committee
  2. Ensure the appeals and grievance committee are properly constituted
  3. Analyze and review of issues raised in appeals in a timely manner
  4. Prepare position papers on cases under review /appeal
  5. Provide secretariat services to appeal panels and maintain records of appeals
  6. Prepare communication to officers regarding the outcome of their appeals and reviews
  7. Follow up of Top management and Audit reports
  8. Notify concerned parties of outcome and initiate any necessary action arising from the grievance/complaint;
  9. Review appeal case analysis reports and submit to relevant authorities;

Financial Responsibility:

Development of budgets.

Responsibility for Physical Assets:

  1. Responsible for physical assets assigned by the institution.
  2. Provide oversight for all departmental physical assets.

Decision Making:

  1. Make strategic, operational and financial decisions
  2. Plans the work of subordinates
  3. Assigns work to subordinates
  4. Monitors subordinates work performance
  5. Appraises/evaluates subordinates performance

Working Conditions:

  • Works predominantly in a comfortable environment.

Job Competencies (Knowledge, Experience and Attributes / Skills).

  • Bachelor’s degree in Human Resource Management/Relevant field.
  • Higher Diploma in Human Resource Management/ Certified Human Resource Professional (CHRP)
  • Membership to a Professional Body (IHRM).
  • At least seven (7) years’ overall work experience, three (3) years’ of which should have been in a managerial role.
  • IT Proficiency.
  • Effective interpersonal and communication skills
  • Strong analytical and problem solving abilities
  • Interpersonal skills
  • Public Relations.

Application Guidelines

file’.

  1. Click on ‘My Profile’ to create and update your profile.
  2. Follow the instructions to complete your profile.
  3. The process will end by clicking the tab “Overview and Release”.
  4. Ensure you click the check box on the page to complete the profile.

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The post Manager – Appeals & Grievance Handling at Kenya Revenue Authority is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Supervisor – Appeals & Grievance Handling at Kenya Revenue Authority

The job holder is responsible for providing guidance and implementing all Appeals & grievance management activities.

Operational Responsibilities / Tasks:

  1. Analysis and review of issues raised in appeals in a timely manner.
  2. Prepare cautionary letters to staff;
  3. Provide and update PSC on staff data, leavers and joiners;
  4. Collection of views on evidence tendered.
  5. Preparation of position papers on cases.
  6. Analysis of grievance reports and give recommendations
  7. Ensure that all staff members know what steps to follow and whom to contact in case of a grievance
  8. Follow up with each grievance by investigating the event.
  9. Preparation of documents for review.
  10. Capturing and preparation of minutes of deliberations of the Grievance and appeal Committee
  11. Seeking clarification from Departments/ Officers/Investigators on matters raised.
  12. Safe custody of documents and reports.

Financial Responsibility:

  • Development  of budgets

Responsibility for Physical Assets:

  1. Responsible for physical assets assigned by the institution.
  2. Provide oversight for all departmental physical assets.

Decision Making:

  1. Make strategic, operational and financial decisions
  2. Plans the work of subordinates
  3. Assigns work to subordinates
  4. Monitors subordinates work performance
  5. Appraises/evaluates subordinates performance.

Working Conditions:

  • Works predominantly in a comfortable environment.

Job Competencies (Knowledge, Experience and Attributes / Skills).

  • Bachelor’s degree in a relevant field.
  • Higher Diploma in Human Resource Management/ Certified Human Resource Professional (CHRP). Membership to a Professional Body (IHRM).
  • At least four (4) years overall work experience, one (1) year of which should have been at an Officer role/equivalent in an HR function.
  • IT Proficiency
  • Effective interpersonal and communication skills
  • Strong analytical and problem-solving abilities
  • Interpersonal skills
  • Public Relations

The post Supervisor – Appeals & Grievance Handling at Kenya Revenue Authority appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Supervisor – Appeals & Grievance Handling at Kenya Revenue Authority is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Internship- Public Information at United Nations

The United Nations (UN) Office for the Coordination of Humanitarian Affairs (OCHA) is the UN Secretariat department responsible for bringing together humanitarian actors to ensure a coherent response to complex emergencies and natural disasters. OCHA also ensures that there is a framework within which each actor can contribute to the overall response effort.This internship will be based in the OCHA’s Regional Office for Southern and Eastern Africa in Nairobi, Kenya, and the intern will be under the general guidance and direct supervision of the Head of the Communications Unit. The internship is being offered for a minimum period of three (3) months, with a possibility of extension up to a maximum period of six (6) months, starting as soon as possible.

Responsibilities

In general, the intern will support OCHA in fulfilling its mission to coordinate effective and principled humanitarian action in partnership with national and international actors; advocate the rights of people in need; promote preparedness and prevention; and facilitate sustainable solutions. Daily responsibilities will depend on the individual’s background and will be related to public information and reporting, where s/he will become familiar with international humanitarian emergency response mechanisms. Duties may include but are not limited to: assisting in the collection of information, including news articles, on humanitarian issues in the region; assisting with the production of information products on priority issues and/or major events; assisting with the drafting of reports aimed at specific audiences, including internal and public reports; participating in the creation of content for social media platforms; and performing other tasks requested by the supervisor.

Competencies

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and
exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people
informed. TEAMWORK: works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Education

To qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:

– Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
– Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
– Have graduated with a university degree and, if selected, must commence the internship within a one year period of graduation from an academic programme. Applicants who are unable to commence the internship within one year of graduation shall not be accepted. The University degree must be preferably in the area of communication, journalism, international relations, public administration or in a related field.

Work Experience

Applicants are not required to have professional working experience for participation in the Programme though any academic and/or practical experience in communications, journalism, humanitarian affairs issues or international relations is desirable. Familiarity with graphic design software (e.g. Adobe InDesign and Illustator), photo and video editing tools (e.g Adobe Photoshop and Premiere), social media platforms, web analytics tools and/or content management tools (e.g. Drupal) would be an asset. Applicants should be computer literate in standard software applications; have a demonstrated keen interest in the work of the United Nations, a personal commitment to the ideals of the Charter and; have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes willingness to understand and be tolerant of differing opinions and views.

Languages

English and French are the working languages of the United Nations Secretariat. For this internship fluency in English (both oral and written) is required. Knowledge of French is desirable. Knowledge of another United Nations official language (Arabic, Chinese, Russian Spanish) is an advantage.

Assessment

Candidates will be assessed based on their Personal History Profile (PHP). Individual interviews may be conducted by the Hiring Manager directly for further consideration. A complete online application (e.g. cover note and PHP) is required. Incomplete applications will not be reviewed. The cover Note must include: -Title of degree you are currently pursuing;-Graduation date (when will you be graduating from the programme);-IT skills and programmes in which you are proficient;-Explanation why you are the best candidate for the internship position. In your PHP, be sure to include all past work experience, if any; IT skills and three (3) references. Due to high volume of applications received, ONLY successful candidates will be contacted.

Special Notice

for both the intern and the receiving United Nations (UN) Secretariat department/ office. A person who is the child or sibling of a staff member shall not be eligible to apply for an internship at the UN Secretariat. An applicant who bears to a staff member any other family relationship may be engaged as an intern, provided that he or she shall not be assigned to the same work unit of the staff member nor placed under the direct or indirect supervision of the staff member. For purposes of this advertisement, “child” means (i) the child of a staff member; (ii) the child of the spouse of a staff member (e.g. stepchild); and (iii) the spouse of a child of a staff member or a staff member’s spouse (e.g. son- or daughter-in-law). “Sibling” includes the child of both or either parent of a staff member and the child. In line with the UN Internship programme, the Office for the Coordination of Humanitarian Affairs-(OCHA) internship provides a framework by which students from diverse academic backgrounds gain exposure to the work of the UN through assignment to offices within the Secretariat. The Programme endeavours to attract qualified students, offering them an opportunity to enrich their educational experience through exposure to the work of the Organization. Equally, it provides the Office with the assistance of students specialized in various professional fields. The internship is an unpaid and full-time opportunity and the intern must adhere to the established official weekly working hours of the duty station where it is based with one hour for a lunch break. Qualified individuals may apply directly to this and other opportunities with the UN Secretariat at https://careers.un.org For more information on the Programme, please visit https://www.unog.ch

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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The post Internship- Public Information at United Nations is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Massive Recruitment at Palbina Travel limited (July, 2019 Recommended Jobs)

Palbina Travel Ltd was established in 1996 a private limited company incorporated in Kenya under the Companies Act (CAP 486) Laws of Kenya. Palbina Travel and Tours was established with a view to providing International, Regional and Local travel services and has been in operations for over 20 years, having gained extensive experience and expertise in all aspects of Travel/Tours and have evolved into a high value service company.

Information Technology Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • Location Nairobi
  • Job Field ICT / Computer

Job Details

The ideal candidate has the ability to do networking, routing, data management, system & cyber security, email management and handle trouble shooting of various equipment used.

Responsibilities

  • Support & trouble shooting issues
  • data management
  • information security

Qualifications

  • Bachelor in IT or related field
  • Has over 3 years experience

Driver

  • Job TypeFull Time
  • QualificationKCSE
  • Experience1 – 3 years
  • Location Nairobi
  • Job Field Transportation and Driving

Job Details

The ideal candidate loves is capable of driving different kinds of cars, knows Nairobi area very well including all roads connecting from placeto place.

Responsibilities

  • Pick and drop clients
  • Provide knowledgeable answers to questions about our services

Qualifications

  • At least 1 – 3 years’ of relevant work experience
  • Excellent courtesy etiquette and excellent verbal communication in English
  • Does not smoke nor drink, must have a PSV license

Customer Service Representative

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Location Nairobi
  • Job Field Customer Care

The ideal candidate loves talking to people and proactively solving issues. Can handle over 50 clients enquirries, issues raised solve in a month.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product
  • Work with internal departments to meet customer’s needs
  • Data entry in various platforms

Qualifications

  • At least 1 – 3 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Financial Reporting Accountant

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience4 years
  • Location Nairobi
  • Job Field Finance / Accounting / Audit

Job Details

The ideal candidate should have the ability to analyse data intesively, create reports and advise the stake holders. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.

Qualifications

  • Bachelor’s degree in Accounting or related field
  • Ability to interpret and analyze financial statements and periodicals
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Has over 4 years exprience

Accountant Payables

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience4 years
  • Location Nairobi
  • Job Field Finance / Accounting / Audit

Job Details

The ideal candidate will be involved with intensive reconciliations of over 500 transactions and handle other payables transaction, should have good knowledge of taxation. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.

Qualifications

  • Bachelor’s degree in Accounting or related field
  • Ability to interpret and analyze financial statements and periodicals
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • has over 4 years exprience in payables

Tours Consultant

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • Location Nairobi
  • Job Field Travels & Tours

Job Details

Looking for a Tours Consultant to join our team, the person should have the ability to do outside/international tour packages.

Has well product knowledge of tour packages i.e Hotels, outside activities in different countires .

the person to have 5 years and above exprience in the tour industry.

Credit Controller

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Location Nairobi
  • Job Field Finance / Accounting / Audit

Job Details

Looking for a credit controller, Someone who has a Finance degree with CPA k as an added advantage

The person should have the capability of collecting over 50m in a month

If you are passionate and highly efficient give us a chance to meet you.

The goal is to provide ensure the company cash flow is mainyained

The post Massive Recruitment at Palbina Travel limited (July, 2019 Recommended Jobs) appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Massive Recruitment at Palbina Travel limited (July, 2019 Recommended Jobs) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Chief Manager – HR Administration at Kenya Revenue Authority

The overall purpose of this role is to effectively lead the development and implementation of HR strategies, policies that enable the organization meet its strategic, business and operational objectives through delivering and managing all facets of HR Information Management, & Compliance matters & Reporting in the Authority.

Managerial / Supervisory Responsibilities:

  1. Responsible for linking HR Administration management to the Authorities strategic plan and determine the current and future HR needs based on the strategic goals;
  2. Oversee the development and review of HR Policies, frameworks and procedures to ensure compliance with legislative requirements, protection of KRA’s interests, reflection best practice and support of the delivery of KRA business objectives and promoting high standards of people management;
  3. Ensuring that records of all employees (active and inactive or closed) and matters pertaining to staff are maintained in a manner that is easily identifiable and retrievable without compromising its integrity and confidentiality.
  4. Effectively lead the development and implementation of HR strategies and policies that enable the organization meet its strategic, business and operational objectives
  5. Oversee the development of strategic reporting measures and mechanisms to show the impact of HR in the achievement of organizational goals
  6. Oversee the contract management process
  7. Direct the Design, implementation and evaluation of HR Audits
  8. Oversee the Facilitation of the development of filing systems, and maintaining the same to meet administrative, legal and financial requirements of the HR Division.
  9. Oversee staff transfers and deployments.
  10. Oversee development of work plans, reports and budgets and ensure timely and cost effective project implementation.

Operational Responsibilities / Tasks:

  1. Facilitate appropriate access to HR information
  2. Identify documents which are disposable as per the Ministry of Public Service guidelines and the Disposal Act and seek approval from the DC – HR to have the documents disposed off.
  3. Carry out organisation studies and reviews and work measurements to determine workloads and advice on optimum staffing level requirements.
  4. Formulate strategies and develop strategic plans for the development and implementation of programs that promote human resource efficiency;
  5. Ensure that KRA’s HR policies are implemented properly and consistently and that there are effective systems of compliance and audit
  6. Manage transfers, the exit process and confirmations.

Financial Responsibility:

  • Monitors  budgets for the unit

Responsibility for Physical Assets:

  1. Responsible for physical assets assigned by the institution.
  2. Provide oversight for all departmental physical assets.

Decision Making:

  1. Make strategic, operational and financial decisions
  2. Plans the work of subordinates
  3. Assigns work to subordinates
  4. Monitors subordinates work performance
  5. Appraises/evaluates subordinates performance.

Working Conditions:

  • Works predominantly in a comfortable environment.

Job Competencies (Knowledge, Experience and Attributes / Skills).

  • Bachelors’ Degree in a relevant field
  • Master’s Degree in a relevant field will be an added advantage.
  • Higher Diploma in Human Resource Management/ Certified Human Resource Professional (CHRP).
  • Membership to a Professional Body (IHRM)
  • At least ten (10) years overall working experience, five (5) years of which should have been in a managerial role in a HR function.
  • IT Proficiency
  • Management skills and abilities
  • Decision making and problem solving abilities
  • Ability to influence HR matters
  • Abilities to build and manage effective teams
  • Knowledge of organizational development and change
  • Excellent communication and interpersonal skills.

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The post Chief Manager – HR Administration at Kenya Revenue Authority is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Manager – Employee Engagement at Kenya Revenue Authority

The Manager, Employee Engagement, is tasked with responsibility for developing strategies to improve staff engagement through facilitation of creation of a positive workplace environment.

Key responsibilities:

  • Developing and executing engagement and HR internal communication strategies and plans to promote employee engagement and communication
  • Developing and disseminating internal communication material relating to Human Resources Proposing and ensuring implementation of events to support employee engagement and communication
  • Monitoring and evaluating employee engagement programs
  • Leading and actively participating in the designing of employee satisfaction surveys with a bias to engagement
  • Supporting the development of initiatives and recommendations for implementation by departments based on engagement survey results
  • Managing the follow-up of departmental heads’ action plans relating to employee engagement to ensure planned improvements remain relevant
  • Leading the Authority’s onboarding program
  • Identifying and addressing issues related to employee engagement as well as maintaining positive employee relation climate by responding to employees’ concerns, addressing issues proactively and advising regarding organisation policies
  • Participating in the development and overseeing of the sectional budget and proposals
  • Preparation of sectional reports on employee engagement metrics
  • Advising the HR leadership on issues that significantly impact employee engagement
  • Developing and executing engagement and HR internal communication strategies and plans to promote employee engagement and communication

Academic and Professional qualifications

  • Bachelors Degree in Human Resource Management or Industrial Psychology.
  • Higher Diploma in Human Resource Management
  • Membership to Institute of Human Resource Management.

Relevant work experience required

Atleast seven (7) years’ overall work experience, three (3) years of which should have been at Supervisory level in a Human Resource function.

Skills required

  • Effective interpersonal and communication skills
  • Solid knowledge of Labour Laws.
  • Ability to effectively navigate and manage change.
  • Strong persuasion and negotiation skills
  • Ability to engage internal and external stakeholders/customers.
  • Strong analytical, good judgement and problem solving abilities in order to regularly resolve conflicts.
  • Interpersonal skills
  • Knowledge in Industrial Relations.

The post Manager – Employee Engagement at Kenya Revenue Authority appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Manager – Employee Engagement at Kenya Revenue Authority is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Senior Analyst.Operations Systems Delivery at Kenya Airways

The Analyst provides strategic business analysis services to business partners.  Manages business requirements through design and delivery and implementation. The focus being to work closely with the business units to gain in-depth understanding of customer’s business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges.

Differentiators:

  • Extensive experience at producing portfolio road maps, project initiation documents and business requirements documents for specific business areas and IT enabled projects.
  • Extensive experience managing the traceability of requirements through the project life cycle.
  • Hands on project management experience and delivery of IT enabled projects end to end.
  • Deep experience managing IT sourcing processes from market to contract approval.
  • Hands on experience in writing business cases.

The successful candidate will be expected to:

 

  • Develop and plan own daily and monthly activities and those of the business stakeholders related to IT automation and business process review.

 

  • Analyze business operations to understand their strengths and weaknesses to determine opportunities for improvements.
  • Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
  • Lead the assessment of business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
  • Lead development and communicate business requirements and functional specifications for the design and implementation of business solutions.
  • Responsible for the development of the business case and perform cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions.
  • Make design decisions related to the capacity to automate. Decide on the extent to which business processes can be automated within time, scope and budget. Assess the risks of various solutions and prioritize competing business demands
  • Obtain key inputs from Solutions architecture teams and identifies solution interdependencies.
  • Collaborate with IT Project Managers in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
  • Perform in-depth tests, including end-user reviews, for modified and new systems.
  • Provide on-going support to requirements changes and enhancements on IT system during system maintenance period.
  • Proactively resolves IT customer satisfaction issues.
  • Constantly look out for ways to improve business practices and efficiencies.
  • Resolve Business Process automation problems, arising from manual to automatic migration.
  • Manage ongoing relationship with business partners to drive satisfaction with IT.

 

 

Qualifications

 

  • Bachelor’s degree in Technical field.
  • Certification in Business Analysis e.g. CBAP™
  • Demonstrated ability to communicate in both verbal and written communication.
  • Demonstrated analytical skills, process analysis and documentation.
  • Experience conducting cost/benefit analysis.
  • Ability to prioritize requirements and create prototypes and mock-ups.Familiarity with general business functions.
  • Critical thinking and problem-solving proficiency.
  • Minimum 3 years’ experience in Business Analysis or, 5 years’ experience in Applications Development.
  • Demonstrable ability to establish and maintain effective relationships with key stakeholders.
  • Excellent organization skills with demonstrable ability to plan and execute plans.
  • Ability to understand business constraints & drivers and adapt strategies to address these.
  • Ability to work independently and with minimal supervision.

The post Senior Analyst.Operations Systems Delivery at Kenya Airways appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Senior Analyst.Operations Systems Delivery at Kenya Airways is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/