Digital Sales Executive at Melvins Tea

Melvin Marsh International is a Kenyan based family business that first begun with the production of Kenya first free-flowing salt- Melvins Flow salt, in 1995. Soon after, Kenya’s first flavored teas were launched under our renowned brand – Melvins Teas. Founded on a passion for the finest tea, we focused obsessively on building a world-class company with several strong Melvin’s brands. We flavor our teas with only 100% natural ingredients. The result – A range of teas that were flavorful, fun and refreshing. Over the years as our reputation grew, and our reach spread, it became equally obvious that people throughout the country shared this desire for a cup of tea that was much more than simply refreshment, but an enjoyable, memorable and satisfying experience, leading to the launch of our very own first Tea House – Melvins TeaHouse in the upmarket Lavington Mall. Today, Melvins Teas serves millions of cups a year. The product base has expanded to include lines; not only flavored teas but herbal and fruit infusions including green, orthodox and purple tea.

Department: Sales Department

Position Reports To: National Sales Manager

Job Purpose Summary: Responsible for creating online sales for the company locally and internationally.

Key Responsibilities and Accountabilities

• Achieving sales targets through the online local and international platforms.
• Executing innovative digital sales strategies to increase the product market share via purchases on the various local and international platforms.
• Analyze online sales statistics to determine online business growth.
• Advocating a positive client experience by demonstrating proactive problem solving, investigating complaints, and acting on the feedback.
• Maintaining and developing relationships with existing and new customers.
• Prospect leads and initiate contact with the leads and ensure adequate follow up to generate business opportunities.
• Develop ecommerce sales strategies to meet revenue and growth targets.
• Plan and monitor the ongoing company sales strategies on online local and international platforms.
• Launch optimized online adverts through Google Ads, Facebook etc. to increase company and brand awareness
• Be actively involved in Search Engine Optimization efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Collaborate with designers to improve user experience.
• Measure performance of digital sales efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online sales trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Key deliverables

• Sales volume
• Business growth
• Website and Social media platforms Management
• Online marketing
• Customer satisfaction
• Ensure timely payment collection

Requirements

• Proven experience as Digital Sales or similar role
• Excellent understanding of digital sales concepts and best practices
• Experience with B2B and B2C online platforms such as Google Adwords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• BSc/BA in marketing or relevant field

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Territory Sales Manager at Melvins Tea

Melvin Marsh International is a Kenyan based family business that first begun with the production of Kenya first free-flowing salt- Melvins Flow salt, in 1995. Soon after, Kenya’s first flavored teas were launched under our renowned brand – Melvins Teas. Founded on a passion for the finest tea, we focused obsessively on building a world-class company with several strong Melvin’s brands. We flavor our teas with only 100% natural ingredients. The result – A range of teas that were flavorful, fun and refreshing. Over the years as our reputation grew, and our reach spread, it became equally obvious that people throughout the country shared this desire for a cup of tea that was much more than simply refreshment, but an enjoyable, memorable and satisfying experience, leading to the launch of our very own first Tea House – Melvins TeaHouse in the upmarket Lavington Mall. Today, Melvins Teas serves millions of cups a year. The product base has expanded to include lines; not only flavored teas but herbal and fruit infusions including green, orthodox and purple tea.

Location: Head Office

Department: Sales Department

Position Reports To: National Sales Manager

Job Purpose Summary

• Developing and implementing effective sales strategies
• Leading nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with team in assigned customer accounts

Key Responsibilities and Accountabilities

• Analysis and interpretation of sales data that aids in prompt and effective decision making.
• Develop grassroots market so as to increase penetration from the current sales target to the set targets
• Build a solid distribution network from the agents to the small retailers.
• Management of the sales forecasting process (in conjunction with Marketing and Sales) that seeks to achieve the sales objective, proper product mix eliminates out- of – stock / Over – stock / obsolescence.
• Timely liaison with the production staff to ensure they prepare the required product mix.
• Prepare periodic reports for the management.
• Review of monthly sales performance taking appropriate remedial actions where adverse sales variances are noticed to realign sales performance to required sales targets.
• Sales Business Processes: Develop consistent sales process, policies, and rules of engagement, ensure these processes are enforced through the Sales Administrator.
• Boosting sales activities to meet expected sales target, monitoring and evaluation and continuous improvements.
• Recruitment of well resources agents/distributors
• Monitoring of sales team performance to ensure they achieve set targets and operate within set guidelines.
• Oversee the development of an up to date customer list that captures the sales activity of all retail customers thereby identifying opportunity and gaps.
• Maintain strong, cordial relations with customers.
• Conduct regular trade visits identify challenges in the market build relationship and realign sales team to achieve set objectives
• Address sales challenges identified in the market during trade visits.
• Capture accurate and reliable market intelligence for the assigned region
• Overseeing customer’s accounts to ensure that the sales team keeps them within the approved criteria and corrective action is taken where applicable.
• Ensure all retail customers carry adequate stocks to enable across the range pull through, by the sales representatives.
• New business development. Entering into new markets and generating innovative ideas to capitalize on them. Increasing sales coverage area, strengthen presence locally and regionally
• Managing distributors & recommending new distributor appointments in the region.
• Ensure all orders are delivered on time and also ensure that customer complaints and queries are addressed promptly.
• Overseeing timely debt collection with the help of the KAM.
• Assist in optimizing investment in trade promotional activities focused on growth of more profitable account and administration costs and other approved accounts such as rebates, discounts, merchandising fees, advertising allowances.
• People management: frequent engagement and constant evaluation of employee wellness.
• Recommending on Sales Department training.

Knowledge, Skills and Experience

• A graduate from a recognized university with a degree in business related fields.
• 7 years F.M.C.G experience in sales administration/Customer Service.
• Knowledge of base-line general management (sales and marketing principles).
• High level of numeracy and ability to understand and analyze.
• Excellent communication, interpersonal and negotiation skills.
• Bias for action (with positive return).
• Computer literacy with fluency in major office software packages.
• Exposure and experience with ERPs

Working Relationships

• Internal – Production Department; highly dependable on their efficiency
• Accounts Department; management information for decision making.
• Sales Department : Analysis of sales
• External – Customers, distributors/agents. Sales outlets

Sources of References

• Company Directors
• General Manager, National Sales Manager, Key accounts manager, Marketing Executive
• Financial Accountant and Credit Controller
• Operations Department,
• Production Manager
• Human Resources Department

Key Success Factors

• Meet sales performance targets
• Growth of market segements
• On time performance, work ethic and quality of the Sales Team
• Monitoring of direct reports and peers
• A motivated sales team
• Supply Chain Management
• Trend analysis & proposed action plans

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Community Facilitator at Mercy Corps

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.

Program / Department Summary: The is a five-year USAID-funded Kenya Feed the Future (FtF) Livestock Market Systems (LMS) Activity for northern Kenya.

This activity will contribute to USAID’s Feed the Future Initiative and specifically will improve households’ income, productive assets and resilience to drought and other shocks.

General Position Summary: The Community Facilitator will be responsible for execution of the Girls Improving Resilience with Livelihoods (GIRL), a 9-month adolescent girl personal agency empowerment safe space model aimed at supporting human capital development for resilient individuals who are well placed for commercial engagement.

S/he will focus on community adolescent girls’ engagement, including the identification, recruitment and retention of training girls and participants; the establishment of partnerships with key community members (elders, religious leaders, government officials); and ensuring that common strategies and approaches are applied consistently in all communities.

Essential Job Functions:

Community Engagement

• Contribute to the successful implementation of Girls Improving Resilience with Livestock and Learning activities.
• Implement a 9-month adolescent girls’ personal agency empowerment safe space model.
• Manage adolescent girls safe space groups in collaboration with the GIRL mentors.
• Provide mentorship to up to 30 GIRL mentors every year.
• Support the GIRL Officer with conducting trainings on basic education (numeracy & literacy), WASH and nutrition awareness campaign, financial literacy and reproductive health.
• Support and guide the GIRL mentors to deliver trainings to adolescent girls.
• Support with community mapping activities.
• Represent Mercy Corps in the ward at the community level interactions.
• In coordination with the GIRL Project Officer, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact and document lessons learned.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.

Mobilizing

• Mobilize the community for events related to GIRL activities.
• Take part in the identification and recruitment of girls in the community to participate in safe space groups.

Monitoring and Reporting

• Monitor the GIRL safe space groups on a daily basis and upload all data collected data on a weekly basis.
• Prepare weekly GIRL group monitoring reports.
• In collaboration with GIRL Project Officer, report on the businesses and savings groups’ performances via the GIRL group monitoring tool.

Other

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Other duties as assigned.

Supervisory Responsibility: GIRL Mentors

Accountability

Reports Directly to: GIRL Officer

Works Directly with: GIRL Officer, Livelihood Officer, NRM Officer and County Project Coordinator

Knowledge and Experience

• Minimum of 1-year experience working with an NGO/CBO in a Livelihoods, Education, Community Development/Engagement program.
• Diploma in Community Development, Social Work, Gender Studies or any other related field.
• Basic computer skills knowledge of Microsoft Word and Excel.
• Commitment to working with women, girls, youth and vulnerable groups in need, regardless of race, tribe, religion or gender.
• Experience in data collection and data entry is an added advantage.
• Experience with mentorship of girls.
• Experience facilitating training.
• Good written and oral communication skills.
• Strong written and spoken English and Kiswahili. Local language skills are required.

Success Factors

The successful candidate will have the ability to work without constant supervision and as part of a diverse team.

S/he will have good representation and problem solving skills. Attention to detail and analytical skills are essential for the role.

The Community Facilitator will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.

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Senior Accountant – Accounts Payables, Tax & Payroll at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Reporting to:        Head of Accounting & Reporting

Band:                       3

Department:           Finance

Role Purpose

We are looking for a dynamic, self-driven and seasoned Senior Accountant who will be responsible for ensuring the company fully complies with Kenya Tax laws and procedures, effectively manage accounts payables and payroll accounting processes. The principle accounting assertions of completeness, existence, accuracy, valuation, ownership and presentation must be applied at all times and validated periodically at the agreed frequencies to ensure company tax obligation and supplier liabilities are correctly stated in the books of the company.

Working For Us, We Expect You To:

• Ensure that all sales have been taxed appropriately
• 100% balance sheet GL accounts (AP) reconciled by 15th and 25th for Tax accounts respectively
• Ensure that tax leakages are at minimum
• Ensuring both internal & external customers are updated matters tax
• Being available for consultation by both internal & external customers on matters tax. Implement process change to ensure all contracts are reviewed by Tax Team
• Avoid adverse audit findings by ensuring compliance with legislation, appropriate accounting standards and company policies and procedures;
• Analysis of supplier accounts and ensure discrepancies are sorted at the earliest time possible
• Assist with auditing activities (Internal and External) by providing necessary information and preparing requested documentations
• Provide information to assist managers in making key strategic decisions
• Participate in the departmental goal setting processes
• Safeguard financial and other information by ensuring regular database backups
• Review and develop appropriate changes to business processes and accounting policies to maintain and strengthen internal controls
• Support month-end and year-end closing processes
• Manage the team outputs and the performance of individual team members
• Oversee the development of the team members to ensure that all stay abreast with new developments
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice
• Stay abreast of best practice through self-development.

Academic background & Professional Knowledge:

• Relevant degree in Accounting/Finance or any related field
• Professional certification, Certified Public Accountant CPA (K), ACCA or CIMA
•  At least 5 years’ experience of which a minimum of 3 years must have been directly in Tax Management and Accounts payables, preferably in the Telecommunication industry
• Extensive experience in international tax, including double tax treaties, permanent establishments, withholding tax
• Ability to identify areas that affect the business and flag potential business impact
• Professional and Technical excellence in taxation
• Experience in overseeing responses to audits by revenue authorities.

Here Are The Skills We Are Looking For:

• Great Leadership Skills
• Good communication skills both written and verbal
• Analytical thinking
• Strong problem solving and decision making skills
• Strong business and financial acumen
• Ability to work in a team
• Tolerance for stress
• Opinion drafting skills and ability to explain complex tax technical information in simple understandable terms
• Outstanding Presentation skills
• Resourcefulness and attention to detail
• Efficient and results oriented

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Special Projects Manager at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Reporting to :        Managing Director Enterprise

Band:                       4.2

Department:           Enterprise Division 

Role Purpose

To oversee the planning, implementation, and tracking of a specific projects which have a beginning, an end and specified deliverables.  To also manage special projects for the marketing department, which generally cut across the company.

Working For Us, We Expect You To:

• Execute and control internal projects within budget
• Contribute to the cost saving initiatives of the company
• Ensure projects contribute to customer satisfaction, retention and activation.
• Define the scope of the project in collaboration with relevant stakeholders
• Create a detailed work plan which identifies and sequences the activities and resources required to successfully complete the project
• Execute the project according to the project plan and according to the company policies and procedures
• Monitor, manage and report on progress of the project
• Resolve and escalate problems and obstacles
• Evaluate the outcomes of the project as established during the planning phase and determine the lessons learned
• Prepare the relevant reporting with detail feedback for all levels of the business i.e. board, exco, opscom, operational,
• Manage internal and external project staff according to the established policies and procedures of the organization as well as the required project deliverables
• Provide information concerning own training needs and support training interventions
• Ensure a thorough understanding of the Telkom products and services, policies and procedures
• Take responsibility for self-development through self-study, identification of learning opportunities

Academic background & Professional Knowledge

• Bachelor’s degree in business administration, management, IT or any related field.
• At least 2 – 4 years Project management industry experience.
• Demonstrated experience in managing project budgets
• Ability to prepare, present and share insights to guide decision-making.
• Demonstrated experience in influencing critical project decisions and stakeholders
• Proven aptitude to manage many competing projects and priorities.
• Able to move fluidly between collaborative and independent work styles.
• Adept at making assessments quickly and identifying the best course of action

Here Are The Skills We Are Looking For:

• Project management
• Resourcefulness and attention to detail
• Ability to work under pressure
• Efficient and results oriented
• Self-motivated person able to work under minimum supervision
• Excellent leadership and organizational skills
• Risk Management
• Critical Thinking
• Razor-sharp problem-solving skills
• Cost Control
• Quality Management

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Channels Manager at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Positions:                (2)

Region:                   Nairobi

Reporting to:        Head of Channels

Band:                       3

Department:          Enterprise Division 

Role Purpose

To sell and manage the distribution of Telkom product and services to Partners and Channels customers within an appointed area, the role needs to identify and facilitate sales opportunities within current and new Partners and Channels customers to maximise sales within the appointed area. The incumbent also will be responsible for consistently achieving sales targets, growth plans  & Relationship management with key customers and partners for the appointed area.

Working For Us, We Expect You To:

• Contribute to the cost savings target of the business
• Build and maintain relationships with key customers and partners and facilitate the continuous growth of the customer base for the assigned area
• Determine required solution for the customer with a focus on cross- and up selling of products and services
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions
• Address and resolve escalated issues from customers and partners
• Forecast and maintain sales plans with customers and partners for the assigned area
• Ensure the accuracy of the first bill as per the signed agreement
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area
• Forecast and monitor sales for the relevant market segments for appointed area
• Provide insights in the growth strategies in conjunction with partners and customers and partners to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management
• Support the finance team in money collection and issue resolution
• Keep customer information and contractual agreement up to date
• Ensure adheres to policies and procedures to support governance and controls
• Take responsibility for self-development through self-study, identification of learning opportunities
• Embark on a continuous learning drive to stay abreast with best practice in Telecoms and related industries
• Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers and partners.

Academic background & Professional Knowledge

• Relevant Business degree in Marketing, Economics or any related field
• Possession of CIM Certification is an added advantage
• Have experience of between 3-5 years mostly in Marketing & Sales management.
• Be able to direct a channel with multiple accounts and partners

Here Are The Skills We Are Looking For:

• Outstanding Presentation skills
• Supply chain understanding
• Relationship Management & Negotiation Skills
• Resourcefulness and attention to detail
• Efficient and results oriented
• Self-motivated person able to work under minimum supervision

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Junior Developer at SYBYL Limited

Sybyl, with over 25 years experience, offers unique capabilities and solutions in the domain of Enterprise IT systems. Our business objective is to provide strategic implementation and operational solutions for enterprise clients.

Job Description:

• Design & Develop BI Solutions ( eg: dashboards, reports) using various objects & ability to write complex front end scripting or expression
• Develop and execute database queries and conduct analyses
• Perform data modeling and analysis for reporting
• Analyze, transform and optimize large data sets that will feed the dashboards
• Troubleshoot and optimize the performance of BI Applications
• Perform BI server administration on an as-needed basis

Key Skills Required:

• Develop and execute SQL queries on Database and conduct analyses
• Strong knowledge in DB concepts in SQL and PL/SQL.
• Experience with common DBs such as Oracle, SQL Server, and My SQL
• Develop complex queries to create views and stored procedures
• Working experience on Windows Server and Linux Server

Added Advantage:

• Experience in Develop and update technical documentation
• Experience in Collaborate with teams to integrate systems.
• Experience in working in an enterprise environment
• Experience in using the BI tools (Qlik Sense, Tableau, Power Bi) including installation, configuration, connectivity and server administration

The advantage of having Basic knowledge in Python/R statistical packages

Qualifications

• BE/BTech
• Strong written, verbal and collaboration skills

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