Trending Jobs: Kenya Airways Job Vacancy : Claims Officer

Monday, 18 December 2017

Kenya Airways Job Vacancy : Claims Officer

Kenya Airways is truly the Pride of Africa. Our global network now reaches over 60 destinations, 49 of which are spread across the Africa continent. With a modern fleet of 47 aircrafts, including seven Boeing 777 series, makes us one the youngest fleets in Africa.

Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within Africa and around the world.

At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.

Implement and maintain claims’ handling procedures to ensure customer satisfaction

Roles for the Claims Officer Job

Investigate and document claims to establish validity before payment to minimize costs.
Resolve customer complaints to enhance customer satisfaction.
Administer risk management system to ensure optimal utilization.
Review claims transactions at outstations and train staff to ensure compliance with claims procedures/conditions of carriage to minimize loss.
Maintain record of claims for accountability and identification of risk areas requiring attention to minimize future losses and compliance with statutory requirements.
Provide information and assistance to lawyers to conduct defense in litigation.
Pursue recovery of claims from insurers and other airlines to minimize loss