Saturday 6 July 2019

Customer Engagement Officer at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

  • Reached over 100,000 Kenyan homes with our products
  • Attracted global investment to continue fueling our growth and vision
  • Supported the growth of over 200 small furniture businesses across the country
  • Grown from a start-up to mid-sized company

The Role In Brief

We’re looking to add customer-oriented, analytical people to our Customer Engagement team.  You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.  You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

Manage Client Accounts

  • Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
  • Manage customers’ payment schedule and ensure that customers adhere to credit limits
  • Build long-term relationships with clients and service recurring order needs
  • Provide all customer support required by the clients in your portfolio

Network Within the Industry and Identify New Clients

  • Build and grow relationships within the furniture manufacture industry
  • Use industry networks and other means to generate new leads on an on-going basis
  • Develop a strong understanding of competitors and competing products on the market

Present Products to Prospective Customers

  • Pursue leads, research prospects and make initial introductory calls
  • Make product presentations which show an in-depth understanding of our products and the client’s needs
  • Offer recommendations to your supervisor about creditworthiness of new customers
  • Close relationships and coordinate orders with our warehouse

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
  • Extremely strong interpersonal skills and success developing productive professional relationships
  • A mature professional who can comfortably relate with business owners and senior purchasing managers
  • Strong analytical skills and attention to detail—ability to analyse customer statements and proactively identify and address issues with customer accounts
  • Proficient with Microsoft Word and Excel
  • Eager to join a quickly-growing organization and team

The post Customer Engagement Officer at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Customer Engagement Officer at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Head of Manufacturing at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fueling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

Our Head of Manufacturing will take the reins of our growing production function. We’re looking for a self-driven and analytical leader with the ability to direct and grow our manufacturing team and systems. You’ll be at the heart of the company and drive implementation of strategic production goals to meet and exceed customer expectations for product quality and cost. You’ll be excited about maximising efficiency, optimising production levels and driving operational excellence.

Responsibilities

Develop, implement and manage production systems

  • Make and update medium term plans for the manufacturing team in line with company strategy and proactively execute on these – e.g. anticipate when we need to add new production lines to meet sales forecasts and manage the expansion
  • Lead the most complex elements of system development and process improvement within the manufacturing team and between manufacturing and other teams in the company
  • Implement lean manufacturing best practices to continue driving us toward becoming a world-class manufacturing operation

Develop and lead a high performing team

  • Coach managers and supervisors to help them lead their teams more effectively
  • Define and adjust organizational structure of the manufacturing team as it quickly grows and changes
  • Lead development and implementation of improved training; identify and develop leadership and technical talent within the team

Continuous Improvement

  • Drive continuous improvement in all our manufacturing teams with goals of improving quality and reducing cost, making sure everyone is contributing to this agenda and improvements are identified and implemented quickly and effectively
  • Contribute to new product development in coordination with customer-facing teams
  • Own KPIs concerning product quality, production output, cost of goods, safety, facility quality, team satisfaction and development
  • Co-ordinate team activities to optimise cost performance and minimise waste through development of a continuous improvement culture encompassing lean principles and clear strategic development

Career Growth + Compensation

You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package bench marked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.

Qualifications

  • You are a strong leader – you’ve demonstrated success leading a complex team including managing, motivating and developing other managers
  • You have a track record of implementing lean manufacturing best practices and driving significant improvements in a production setting
  • You have an entrepreneurial streak and have are an adaptable professional who has drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.  You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
  • You thrive when you’re able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to the freedom and authority to achieve them.
  • You are confident in your own ability to perform and inspire others to perform, and You are eager to take on responsibility for a key team within our company.  You find the prospect of being rewarded according to your ability to and find the prospect of driving its rapid growth while improving results  grow a team extremely motivating.
  • You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.

The post Head of Manufacturing at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Head of Manufacturing at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Accounting Officer at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

  • Reached over 100,000 Kenyan homes with our products
  • Attracted global investment to continue fueling our growth and vision
  • Supported the growth of over 200 small furniture businesses across the country
  • Grown from a start-up to mid-sized company

The Role In Brief

We are looking for someone with high growth potential and comfortable with numbers. You’ll be an analytical person who is passionate about crunching numbers. You will enjoy supporting the implementation of Finance and Administrative policies and procedures, invoicing, recording payments and receipts, tracking and filing of documents as you learn more from the senior management team.

Responsibilities

Accounting Activities and Controls

  • Reviewing accounting documents to ensure accuracy of information
  • Daily posting of financial transactions in Quickbooks and checking ledgers for accuracy
  • Ensures that statutory payments are timeously made
  • Implements and enforces internal controls
  • Attend to audit issues

Manage Electronic and Hard Copy Inventory/Sales Records

  • Promptly input stock transfers, purchase orders and other movements of goods
  • Prepare and properly file invoices and delivery notes for customer orders
  • Track and follow up on customer payments

Assist with Other Administrative Tasks

  • Ensure the office is organized, orderly and stocked with necessary commodities
  • Support customers via telephone and in person when needed

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • A preference for CPA II and 1-2 years’ experience in a role with Accounting and Finance responsibilities
  • Proficient in Microsoft Office applications especially, word and Excel
  • Good knowledge of any accounting software e.g Sage, SAP, Pastel & Quick Books
  • Must have a high level of integrity
  • An enthusiastic individual with outstanding problem-solving skills.
  • Strong analytical skills and attention to detail—ability to analyze data and proactively identify and address issues
  • An initiative taker who enjoys working independently once you receive clear directions from the manager
  • Eager to join a mid-sized and quickly-growing organization and team

The post Accounting Officer at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Accounting Officer at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Operations Director at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fueling our growth and vision

Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company

The Role In Brief

You’ll join the executive team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll work with the company’s founders and senior management to lead growth of our manufacturing, supply chain and distribution operations as we scale nationwide to reach millions of families.  You’ll be obsessed with developing the people under you, supporting other managers in growing our internal talent.  Highly organized and systems-oriented, you’ll be constantly on the lookout for ways to make our day to day functions run more smoothly, within and across teams.

Responsibilities

Lead a team of hundreds in achieving bold goals

  • Provide leadership and direction to departments which are home to most of our employees
  • Lead manufacturing, supply chain and distribution operations through a period of rapid growth and change – the goal is to reach nationwide scale and preparation for regional expansion within 3 years
  • Support the work of functional team heads in aligning their activities and those of their direct reports to the company’s goals
  • Lead planning with your team to make the system, infrastructure and human capital investments needed to drive rapid growth
  • Take ownership of several of the company’s most crucial KPIs

 Promote a culture that drives growth

  • Promote a strong management culture centred on performance and development and ensure this is cascaded to all levels of your teams
  • Support the professional development of the operations management team while enabling them to serve as effective coaches for their own direct reports
  • Lead the selection and development of talent across your departments

 Drive continuous improvement as we scale

  • Develop and update systems and business processes to support operations of increasing complexity and scale
  • Drive a continuous improvement culture within the departments you lead, ensuring learning drives improvement every week in every team
  • Identify and implement opportunities for improving efficiency and harmony within your departments as well as across function areas (with customer facing and administrative teams

Career Growth

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.

Qualifications

  • You are a strong leader and motivator, with deep experience leading and developing managers and a proven track record of driving growth and improvement within large teams.
  • You have experience leading a large operation through a period of significant growth and rapid change.
  • You have successfully executed in a leadership role which required delivering against ambitious strategic goals.
  • You have experience developing and implementing complex management systems within an organization and value the structure and predictability they bring.
  • You possess a strong analytical toolkit and have a track record of data-driven decision-making.

The post Operations Director at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Operations Director at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Sofa Production Manager at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

You’ll take the reins of our growing production operation.  This is a key management and leadership role which will oversee all critical production functions for the sofa team and advance them to the next level.  The Sofa Production Manager will also work closely with various teams to ensure timely delivery to our customers.

Responsibilities

Production Planning

  • Map out a detailed forecast and planning for an exponential growth
  • Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
  • Evaluate production schedules and labour requirements to plan team structure and development
  • Develop and maintain production metrics for the different stations in the wood and upholstery teams

Team Management

  • Build strong rapport with our sofa production team through open communication; promote a positive, safe, productive and efficient work environment
  • Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
  • Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards

Quality Assurance

  • Ensure that goods produced by your team always meet quality standards
  • Work closely with Quality Control to ensure that quality gaps are caught as early as possible in the production chain
  • Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced

Continuous Improvement

  • Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
  • Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
  • Review and recommend appropriate measures to control and minimize waste levels
  • Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
  • Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
  • Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a team preferable.
  • Strong professional references demonstrating professional accomplishment and trustworthiness
  • Knowledge of good manufacturing practices and lean manufacturing policies and procedures
  • At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
  • Technical background a plus

The post Sofa Production Manager at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Sofa Production Manager at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Talent Specialist at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

Moko is looking for an individual with an eye for talent. The ideal candidate will support organization-wide efforts in sourcing for and retaining the best talent. They should have the ability to independently find innovative and creative solutions to create networks, build relationships and find prospective candidates. They should be able to take pride in duties such as scouring through tens of candidates’ profiles from different sources to identify the right candidates for opportunities available in the organization. Additionally, they should be at ease with interviewing a prospective candidate, from junior to senior leadership roles to assess their suitability. Finally, they should have a knack for turning the hiring process, which is known to be boring worldwide, into a fun experience for everyone applying to be part of Moko.

Responsibilities

Lead Generation

  • Identify great potential members of different teams in the company through a variety of strategies. This includes multiple job board searches, leveraging their existing networks and building new ones as well as direct outreach to prospective candidates
  • Design and implement talent search strategies to fill priority leadership roles
  • Consider candidates for roles by evaluating their skills and culture fit in-depth, using detailed discussions and interviews
  • Support hiring managers in narrowing down the candidate pool toward the perfect fit
  • Accurately track the progress of candidates through the hiring pipeline, ensuring they are well updated on their candidacy and communicated to.

Bring the Moko fun & spirit into hiring 

  • Review Talent communication regularly to check that it allows for our Moko fun spirit to come alive
  • Ideate new ways to fill the talent pipeline in fun ways with the aim of showcasing our innovative culture e.g. cocktail events, university challenges
  • Run & be the project manager of the fun & innovative talent projects that we run such as the university challenges

Relationship building and Management

  • Build and maintain relationships with key networks including recruiting agencies and professional bodies
  • Organize and participate in key events and activities necessary to build and maintain business networks and leverage them for candidate referrals.
  • Support other Talent team members in their efforts to network and engage candidates for job opportunities

Continuous Improvement

  • Improve organization allure as an employer of choice by recommending new policies and practices
  • Monitor the current systems and strategies to uncover inefficiencies and suggest ways to improve while bringing fresh new ideas for improvements in capacity building

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Ability to contribute fresh ideas that will help shape the talent strategy of a fast-growing company.
  • Strong communication and persuasion skills – you have the ability to speak with prospective candidates for key leadership roles and other audiences and sell them on Moko and our career opportunities
  • You are a great networker and a relationship builder – You enjoy and have the ability to engage with new people from diverse backgrounds and form meaningful relationships which have a long-lasting impact on our talent pool
  • Quality focus. Just getting the job done is not enough for you. You set high standards and share them with your team
  • Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
  • Prior experience in finding, hiring and managing talent is a big plus

The post Talent Specialist at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Talent Specialist at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Retail Operations Manager at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fueling our growth and vision

Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company

The Role In Brief

Moko’s goal is to change the way people experience their everyday home. We have an ambitious development pipeline that spans mattresses to sofas with the goal of making our customers’ dream of leading a modern lifestyle a reality. We’re looking to add a Retail Operations Manager aka Chief Operations Ninja who will be responsible for expanding MoKo’s locations and running Moko’s day-to-day retail operations. You’ll be an excellent project manager who is able to juggle a variety of tasks under tight timelines. You’ll put into use your relationship building skills to establish relationships and manage partners and service providers as we expand to new locations and channels. Finally, you’ll be an excellent people manager, who can motivate and grow the team.

Responsibilities

Manage and grow a motivated team

  • Coordinate and manage daily and weekly activities of the team to create a high-performing team where KPIs are always met
  • Provide 1-on-1 coaching for all team members to ensure they meet their personal and team goals

Implement MoKo’s expansion plans

  • Work with the Head of Retail to develop and implement the broader strategy to expand MoKo into new channels (e.g. supermarkets) and locations
  • Create the work plan to launch new showrooms (aka dream units) and manage the team follow the plan and successfully open new dreamy units
  • Work with the Head of Brand and Head of Retail to design showrooms that create a wow experience for our customers
  • Build relationships and liaise with external stakeholders to help MoKo achieve our expansion goals, e.g. ensuring establishing new partnerships with supermarkets, or ensuring we have the necessary approvals and permits to launch new dreamy units

Run the day-to-day retail operations

  • Ensure we fulfil our customers’ orders (aka dreams), by managing the team to align inventory and delivery with sales
  • Develop new systems to continuously improve our order fulfillment process, therefore ensuring we deliver the biggest smiles to our customers
  • Measure and track the efficiency of our order fulfillment process, and manage the team to ensure we meet KPIs

Career Growth + Compensation

 Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • You have experience (preferably 3 years) in project management or operations
  • You are talented in managing people to achieve their goals
  • You are an exceptional project manager who pays extra attention to details when developing and executing a plan
  • You excel at building relationships, negotiating partnerships, and managing performance of suppliers, contractors, landlords, and other stakeholders required to develop new channels and launch new dreamy units
  • You are an analytical thinker, and you make decisions based on data and quantitative analysis
  • You thrive when you are able to take initiative to solve problems and come up with more efficient ways of achieving your

The post Retail Operations Manager at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Retail Operations Manager at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Technical Maintenance Manager at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

You’ll take responsibility for ensuring that all the equipment in our growing factory is operating efficiently and safely.  This is a key technical leadership role that requires leading a technical team in developing and implementing world-class maintenance systems.  The Technical Maintenance Manager  will work closely with our production teams to ensure maximum uptime.

Responsibilities

Maintenance Systems and Planning

  • Develop and oversee the implementation of preventative maintenance for all machinery – including foam processing and woodworking light and heavy equipment
  • Plan and manage stock and supply chain for spare parts and factory consumables to minimize downtime
  • Regularly review and update maintenance protocols to ensure best practices

Technical Team Management

  • Lead and coordinate the work of a team of technicians working across different shifts; ensure they have the resources and skills to quickly and effectively respond to downtimes
  • Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
  • Manage employee training and required documentation to ensure effective training methods that are compliant with current procedures and safety standards

Continuous Improvement

  • Continuously work to prevent and minimize downtime
  • Routinely review machinery and electrical safety to ensure the highest standards are met
  • Identify opportunities for cost-effectively implementing equipment redundancies to ensure work interruptions are minimized in the case of equipment breakdowns
  • Support the planning, installation and commissioning of new production lines

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Strong organizational and record keeping skills, including the ability to develop systems and tools in Microsoft Excel
  • Good management skills, with a track record managing a small to mid-sized team including technical roles
  • Strong professional references demonstrating professional accomplishment and trustworthiness
  • Deep technical knowledge of motor-driven and hydraulic machinery as well as a good working knowledge of electrical control systems
  • Hands-on experience leading mechanical maintenance in a factory setting
  • At least 5 years’ experience working in a manufacturing setting or other environment involving significant machinery usage

The post Technical Maintenance Manager at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Technical Maintenance Manager at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Customer Experience Manager at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company

The Role In Brief

Moko’s goal is to change the way people experience their everyday home. We have an ambitious development pipeline that spans mattresses to sofas with the goal of making our customers’ dream of leading a modern lifestyle a reality. We’re looking to add a Customer Experience Manager (aka Chief Heart Warmer) who will be responsible for developing our customer experience strategy and running Moko’s day-to-day sales and customer experience. You’ll be an excellent project managerwho is able to juggle a variety of tasks under tight timelines. You’ll put into use your knowledge of customer care and marketing to create remarkable experiences for MoKo customers. Finally, you’ll be excellent people manager, who can motivate and grow the team.

Responsibilities

Manage and grow a motivated team

  • Coordinate and manage daily and weekly activities of the team to create a high-performing team where KPIs are always met
  • Develop customer care trainings and provide 1-on-1 coaching for all team members to ensure the team meets our Customer Care KPIs

Develop and implement the strategy to attract and convert customers

  • Develop and implement strategy to attract and convert customers, using the showroom as an attraction point
  • In line with the customer attraction & conversion strategy, manage the team to run showroom events and initiatives to nurture (aka ‘warm the hearts’) potential customers
  • Ensure the display of the showroom creates a wow experience for customers
  • Ensure all operational needs of the showroom are met, such as rent payments, utilities payments, and updated permits

Achieve targets for sales and customer happiness

  • Analyse customer feedback data and use the analyses to develop and run initiatives to improve customer happiness
  • Track performance of sales and adjust activities of the Customer Care and Retail Experience team to ensure sales targets are met every month

Continuously improve systems

  • With support from senior management, define and implement new systems that enable a better customer experience
  • Act as liaison to senior management and directors to keep them up to date about customer care and retail experience
  • Be the point of contact and ensure smooth coordination with other teams (e.g. operations, admin) on day-to-day work or on special projects

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • You have experience (preferably 3 years) in sales or customer care
  • You are talented in managing people to achieve their goals
  • You have a passion for training and developing people
  • You are an analytical thinker, and you frequently make decisions based on data and quantitative analysis
  • You are an exceptional project manager and able to come up with and execute a detailed plan
  • You enjoy planning events and can propose creative new ideas for events at our showrooms
  • You thrive when you are able to take initiative to solve problems and come up with more efficient ways of achieving your goals

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INTERN – Administration x3 at United Nations Environment Programme

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. UN Environment’s Science Division is responsible for analyzing the state of the global environment, providing early warning information and assessing global and regional environmental trends to catalyze and promote international cooperation and action on the environment.

The internships are located in the UN Environment’s Science Division, Administration Unit at the Nairobi duty station. This advertisement is seeking three interns.

The duration of an Internship is three months minimum; maximum is six months.

The Internship is UNPAID and full-time.

Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.

Responsibilities

The selected interns are expected to undertake the following tasks:

Follow up on actions related to the administration of the human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification, reviews, separation, etc., ensuring consistency in the application of regulations and procedures.

Perform a wide range of office support and administrative functions.

Responds or drafts responses to routine correspondence and other communications; uses standard word processing package to produce a wide variety of large, complex documents and reports.

Generates a variety of standard statistical and other reports, work orders, etc., using various databases.

Proofreads documents and edits texts for accuracy, grammar, punctuation and style, and for adherence to established standards for format.

Assists in the maintenance of the Job Description database by scanning and posting onto the database

Reviews, records, distributes and/or processes mail and other documents; follows-up on impending actions.

Assists in Filing

Performs other duties as assigned.

Competencies

Communication:

-Speaks and writes clearly and effectively
-Listens to others, correctly interprets messages from others and responds appropriately
-Asks questions to clarify, and exhibits interest in having two-way communication
-Tailors language, tone, style and format to match the audience
-Demonstrates openness in sharing information and keeping people informed

Teamwork:

-Works collaboratively with colleagues to achieve organizational goals
-Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
-Places team agenda before personal agenda
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:

-Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client

Education

Applicants must at the time of application meet one of the following requirements:

a. Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent);

b. Be enrolled in a graduate school programme (second university degree or equivalent, or higher);

c. Have graduated with a university degree and, if selected, must commence the internship within a one year period of graduation.

Be computer literate in standard software applications.

Shall be computer literate in standard software applications;

Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and

Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes willingness to understand and be tolerant of differing opinions and views.

Fields of study: Business Administration, Human Resources

Work Experience

Applicants are not required to have professional work experience for participation in the Internship Programme.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in written and oral English is required.

Working knowledge of other UN official languages is desirable (Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat)

Assessment

Potential candidates will be contacted by Hiring Managers directly for further consideration.

Special Notice

Your application for this internship must include:
1. A Completed application (Personal History Profile) and Cover Note, through the UN careers Portal. Incomplete applications will not be reviewed.

The Cover Note must include:
– Title of the degree you are currently pursuing
– Graduation Date
– IT skills and programmes you are proficient in
– Explain why you are the best candidate for this specific internship

Explain your interest in the United Nations Internship Programme, ensure to include all past work experience (if any).

2. Proof of enrollment from current University (if not graduated).

3. A copy of degree certificate (if you have already graduated).

Due to a high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

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INTERN – Information Systems Intern at United Nations Environment Programme

The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. This position is located in UN Environment, Corporate Services Division, Enterprise Solutions Section in Nairobi. The incumbent will be reporting to an Officer in Enterprise Solutions Section.

The internship in Enterprise Solutions Section is for six (6) months.

The internship is UNPAID and full-time.

Interns work five days per week (37.5 hours) under the supervision of a staff member in the department or office to which they are assigned.

Responsibilities

Duties may include, but are not limited to:
•Provide assistance in improving the functionality and content of the intranet and internal applications;
•Provide assistance in Office 365 projects (e.g. Microsoft Teams, PowerApps, Microsoft Flow);
•Undertake various researches as directed by the Supervisor by collecting, analyzing and presenting statistical data and other information gathered from diverse sources;
•Provide support for computer information systems and applications;
•Perform other duties as directed by the Supervisor.

Competencies

Communication¦ Speaks and writes clearly and effectively¦ Listens to others, correctly interprets messages from others and responds appropriately¦ Asks questions to clarify, and exhibits interest in having two-way communication ¦ Tailors language, tone, style and format to match the audience¦ Demonstrates openness in sharing information and keeping people informed.

Teamwork¦ Works collaboratively with colleagues to achieve organizational goals ¦ Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
¦ Places team agenda before personal agenda ¦ Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position ¦ Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation ¦Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view ¦ Establishes and maintains productive partnerships with clients by gaining their trust and respect ¦ Identifies clients’ needs and matches them to appropriate solutions ¦ Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems ¦ Keeps clients informed of progress or setbacks in projects ¦ Meets timeline for delivery of products or services to client.

Education

Applicants must at the time of application meet one of the following requirements:
(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
(c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one-year period of graduation;

• Be computer literate in standard software applications;
• Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
• Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Preferred area of study: Computer Science, Information Technology or related field

Work Experience

Applicants are not required to have professional work experience for participation in the programme.

Languages

English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Your application for this internship must include:
1. A Completed application (Personal History Profile) and Cover Note, through the UN careers Portal. Incomplete applications will not be reviewed.

The Cover Note must include:
– Title of the degree you are currently pursuing
– Graduation Date
– IT skills and programmes you are proficient in
– Explain why you are the best candidate for this specific internship

Explain your interest in the United Nations Internship Programme, ensure to include all past work experience (if any).

2. Proof of enrollment from current University (if not graduated).

3. A copy of degree certificate (if you have already graduated).

Due to a high volume of applications received, ONLY successful candidates will be contacted.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

The post INTERN – Information Systems Intern at United Nations Environment Programme appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post INTERN – Information Systems Intern at United Nations Environment Programme is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Factory Officer at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The role In Brief

Moko’s Factory Officers help us bring joy to thousands of families by manufacturing world-class furniture.  You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions.  Factory Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.

Responsibilities

Bring delight to our customers by making quality products, efficiently

  • Lead your team in meeting production targets while upholding high standards of quality and safety
  • Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
  • Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
  • Plan production scheduling to meet customer demand
  • Coordinate with maintenance team to maximize machine uptime
  • Achieve consistent levels of high quality and support a culture of continuous improvement

Lead a high-performing production team

  • Provide continuous feedback and coaching; regularly review team members’ performance
  • Assist in the hiring and training of new team members
  • Achieve high compliance with health and safety standards and other best-practice policies and procedures

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
  • Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
  • Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
  • Candidates with at least 2 years’ experience supervising a team preferable
  • Strong professional references demonstrating professional accomplishment and trustworthiness
  • Knowledge of good manufacturing practices and lean manufacturing policies and procedures
  • Eagerness to join a young, quickly-growing organization and team
  • Technical background a plus

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Customer Engagement Officer at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

  • Reached over 100,000 Kenyan homes with our products
  • Attracted global investment to continue fueling our growth and vision
  • Supported the growth of over 200 small furniture businesses across the country
  • Grown from a start-up to mid-sized company

The Role In Brief

We’re looking to add customer-oriented, analytical people to our Customer Engagement team.  You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.  You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

Manage Client Accounts

  • Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
  • Manage customers’ payment schedule and ensure that customers adhere to credit limits
  • Build long-term relationships with clients and service recurring order needs
  • Provide all customer support required by the clients in your portfolio

Network Within the Industry and Identify New Clients

  • Build and grow relationships within the furniture manufacture industry
  • Use industry networks and other means to generate new leads on an on-going basis
  • Develop a strong understanding of competitors and competing products on the market

Present Products to Prospective Customers

  • Pursue leads, research prospects and make initial introductory calls
  • Make product presentations which show an in-depth understanding of our products and the client’s needs
  • Offer recommendations to your supervisor about creditworthiness of new customers
  • Close relationships and coordinate orders with our warehouse

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
  • Extremely strong interpersonal skills and success developing productive professional relationships
  • A mature professional who can comfortably relate with business owners and senior purchasing managers
  • Strong analytical skills and attention to detail—ability to analyse customer statements and proactively identify and address issues with customer accounts
  • Proficient with Microsoft Word and Excel
  • Eager to join a quickly-growing organization and team

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Head of Manufacturing at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fueling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

Our Head of Manufacturing will take the reins of our growing production function. We’re looking for a self-driven and analytical leader with the ability to direct and grow our manufacturing team and systems. You’ll be at the heart of the company and drive implementation of strategic production goals to meet and exceed customer expectations for product quality and cost. You’ll be excited about maximising efficiency, optimising production levels and driving operational excellence.

Responsibilities

Develop, implement and manage production systems

  • Make and update medium term plans for the manufacturing team in line with company strategy and proactively execute on these – e.g. anticipate when we need to add new production lines to meet sales forecasts and manage the expansion
  • Lead the most complex elements of system development and process improvement within the manufacturing team and between manufacturing and other teams in the company
  • Implement lean manufacturing best practices to continue driving us toward becoming a world-class manufacturing operation

Develop and lead a high performing team

  • Coach managers and supervisors to help them lead their teams more effectively
  • Define and adjust organizational structure of the manufacturing team as it quickly grows and changes
  • Lead development and implementation of improved training; identify and develop leadership and technical talent within the team

Continuous Improvement

  • Drive continuous improvement in all our manufacturing teams with goals of improving quality and reducing cost, making sure everyone is contributing to this agenda and improvements are identified and implemented quickly and effectively
  • Contribute to new product development in coordination with customer-facing teams
  • Own KPIs concerning product quality, production output, cost of goods, safety, facility quality, team satisfaction and development
  • Co-ordinate team activities to optimise cost performance and minimise waste through development of a continuous improvement culture encompassing lean principles and clear strategic development

Career Growth + Compensation

You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package bench marked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.

Qualifications

  • You are a strong leader – you’ve demonstrated success leading a complex team including managing, motivating and developing other managers
  • You have a track record of implementing lean manufacturing best practices and driving significant improvements in a production setting
  • You have an entrepreneurial streak and have are an adaptable professional who has drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.  You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
  • You thrive when you’re able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to the freedom and authority to achieve them.
  • You are confident in your own ability to perform and inspire others to perform, and You are eager to take on responsibility for a key team within our company.  You find the prospect of being rewarded according to your ability to and find the prospect of driving its rapid growth while improving results  grow a team extremely motivating.
  • You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.

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Accounting Officer at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

  • Reached over 100,000 Kenyan homes with our products
  • Attracted global investment to continue fueling our growth and vision
  • Supported the growth of over 200 small furniture businesses across the country
  • Grown from a start-up to mid-sized company

The Role In Brief

We are looking for someone with high growth potential and comfortable with numbers. You’ll be an analytical person who is passionate about crunching numbers. You will enjoy supporting the implementation of Finance and Administrative policies and procedures, invoicing, recording payments and receipts, tracking and filing of documents as you learn more from the senior management team.

Responsibilities

Accounting Activities and Controls

  • Reviewing accounting documents to ensure accuracy of information
  • Daily posting of financial transactions in Quickbooks and checking ledgers for accuracy
  • Ensures that statutory payments are timeously made
  • Implements and enforces internal controls
  • Attend to audit issues

Manage Electronic and Hard Copy Inventory/Sales Records

  • Promptly input stock transfers, purchase orders and other movements of goods
  • Prepare and properly file invoices and delivery notes for customer orders
  • Track and follow up on customer payments

Assist with Other Administrative Tasks

  • Ensure the office is organized, orderly and stocked with necessary commodities
  • Support customers via telephone and in person when needed

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • A preference for CPA II and 1-2 years’ experience in a role with Accounting and Finance responsibilities
  • Proficient in Microsoft Office applications especially, word and Excel
  • Good knowledge of any accounting software e.g Sage, SAP, Pastel & Quick Books
  • Must have a high level of integrity
  • An enthusiastic individual with outstanding problem-solving skills.
  • Strong analytical skills and attention to detail—ability to analyze data and proactively identify and address issues
  • An initiative taker who enjoys working independently once you receive clear directions from the manager
  • Eager to join a mid-sized and quickly-growing organization and team

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Operations Director at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fueling our growth and vision

Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company

The Role In Brief

You’ll join the executive team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll work with the company’s founders and senior management to lead growth of our manufacturing, supply chain and distribution operations as we scale nationwide to reach millions of families.  You’ll be obsessed with developing the people under you, supporting other managers in growing our internal talent.  Highly organized and systems-oriented, you’ll be constantly on the lookout for ways to make our day to day functions run more smoothly, within and across teams.

Responsibilities

Lead a team of hundreds in achieving bold goals

  • Provide leadership and direction to departments which are home to most of our employees
  • Lead manufacturing, supply chain and distribution operations through a period of rapid growth and change – the goal is to reach nationwide scale and preparation for regional expansion within 3 years
  • Support the work of functional team heads in aligning their activities and those of their direct reports to the company’s goals
  • Lead planning with your team to make the system, infrastructure and human capital investments needed to drive rapid growth
  • Take ownership of several of the company’s most crucial KPIs

 Promote a culture that drives growth

  • Promote a strong management culture centred on performance and development and ensure this is cascaded to all levels of your teams
  • Support the professional development of the operations management team while enabling them to serve as effective coaches for their own direct reports
  • Lead the selection and development of talent across your departments

 Drive continuous improvement as we scale

  • Develop and update systems and business processes to support operations of increasing complexity and scale
  • Drive a continuous improvement culture within the departments you lead, ensuring learning drives improvement every week in every team
  • Identify and implement opportunities for improving efficiency and harmony within your departments as well as across function areas (with customer facing and administrative teams

Career Growth

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.

Qualifications

  • You are a strong leader and motivator, with deep experience leading and developing managers and a proven track record of driving growth and improvement within large teams.
  • You have experience leading a large operation through a period of significant growth and rapid change.
  • You have successfully executed in a leadership role which required delivering against ambitious strategic goals.
  • You have experience developing and implementing complex management systems within an organization and value the structure and predictability they bring.
  • You possess a strong analytical toolkit and have a track record of data-driven decision-making.

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Sofa Production Manager at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

You’ll take the reins of our growing production operation.  This is a key management and leadership role which will oversee all critical production functions for the sofa team and advance them to the next level.  The Sofa Production Manager will also work closely with various teams to ensure timely delivery to our customers.

Responsibilities

Production Planning

  • Map out a detailed forecast and planning for an exponential growth
  • Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
  • Evaluate production schedules and labour requirements to plan team structure and development
  • Develop and maintain production metrics for the different stations in the wood and upholstery teams

Team Management

  • Build strong rapport with our sofa production team through open communication; promote a positive, safe, productive and efficient work environment
  • Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
  • Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards

Quality Assurance

  • Ensure that goods produced by your team always meet quality standards
  • Work closely with Quality Control to ensure that quality gaps are caught as early as possible in the production chain
  • Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced

Continuous Improvement

  • Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
  • Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
  • Review and recommend appropriate measures to control and minimize waste levels
  • Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
  • Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
  • Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a team preferable.
  • Strong professional references demonstrating professional accomplishment and trustworthiness
  • Knowledge of good manufacturing practices and lean manufacturing policies and procedures
  • At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
  • Technical background a plus

The post Sofa Production Manager at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Sofa Production Manager at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Talent Specialist at Moko Home

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision

Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company

The Role In Brief

Moko is looking for an individual with an eye for talent. The ideal candidate will support organization-wide efforts in sourcing for and retaining the best talent. They should have the ability to independently find innovative and creative solutions to create networks, build relationships and find prospective candidates. They should be able to take pride in duties such as scouring through tens of candidates’ profiles from different sources to identify the right candidates for opportunities available in the organization. Additionally, they should be at ease with interviewing a prospective candidate, from junior to senior leadership roles to assess their suitability. Finally, they should have a knack for turning the hiring process, which is known to be boring worldwide, into a fun experience for everyone applying to be part of Moko.

Responsibilities

Lead Generation

  • Identify great potential members of different teams in the company through a variety of strategies. This includes multiple job board searches, leveraging their existing networks and building new ones as well as direct outreach to prospective candidates
  • Design and implement talent search strategies to fill priority leadership roles
  • Consider candidates for roles by evaluating their skills and culture fit in-depth, using detailed discussions and interviews
  • Support hiring managers in narrowing down the candidate pool toward the perfect fit
  • Accurately track the progress of candidates through the hiring pipeline, ensuring they are well updated on their candidacy and communicated to.

Bring the Moko fun & spirit into hiring 

  • Review Talent communication regularly to check that it allows for our Moko fun spirit to come alive
  • Ideate new ways to fill the talent pipeline in fun ways with the aim of showcasing our innovative culture e.g. cocktail events, university challenges
  • Run & be the project manager of the fun & innovative talent projects that we run such as the university challenges

Relationship building and Management

  • Build and maintain relationships with key networks including recruiting agencies and professional bodies
  • Organize and participate in key events and activities necessary to build and maintain business networks and leverage them for candidate referrals.
  • Support other Talent team members in their efforts to network and engage candidates for job opportunities

Continuous Improvement

  • Improve organization allure as an employer of choice by recommending new policies and practices
  • Monitor the current systems and strategies to uncover inefficiencies and suggest ways to improve while bringing fresh new ideas for improvements in capacity building

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

  • Ability to contribute fresh ideas that will help shape the talent strategy of a fast-growing company.
  • Strong communication and persuasion skills – you have the ability to speak with prospective candidates for key leadership roles and other audiences and sell them on Moko and our career opportunities
  • You are a great networker and a relationship builder – You enjoy and have the ability to engage with new people from diverse backgrounds and form meaningful relationships which have a long-lasting impact on our talent pool
  • Quality focus. Just getting the job done is not enough for you. You set high standards and share them with your team
  • Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
  • Prior experience in finding, hiring and managing talent is a big plus

The post Talent Specialist at Moko Home appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Talent Specialist at Moko Home is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/