Saturday 9 June 2018

Standard Bank Group Job Vacancy : Vehicle & Asset Finance Sales Fulfilment Consultant

To provide supervisory role in the VAF support team, responsible for the optimization of customer service to perform due diligence checks, continuously contact the loan applicant after the approval
processes up to draw-down.
Ensure that service levels, both to external and internal customers, and work processes are maintained and run both efficiently and effectively in line with customer value propositions to achieve business growth & market share targets, risk management and cost management objectives.
Exhibit knowledge and technical skills development through continuous coaching, motivational and training participation, thus maintaining a highly effective and efficient performance in this supervisory role.
Facilitate proficient information and communication distribution to all key stakeholders throughout the decision making process, whilst ensuring that policies and service level agreements are adhered to and maintained.
Also take corrective action where these are deviated.

Key Responsibilities/Accountabilities

Business Growth
Collaborate with sales teams and support units to seek sales growth and business improvement opportunities.
Agree on conversion budgets / targets and work with the sales teams to ensure these are achieved.

Relationship Building
Establish and maintain a strong customer focus approach both with internal and external stakeholders.
Facilitate and develop sound relationships with dealers.
Facilitate and develop sound relationships with the internal channels such as POR/Branch Network, Sales Units and Product departments.
Ensure that sub-ordinates maintain a good rapport with customers and dealers in a professional manner.
Manage arbitration of queries and complaints.
Keep customers informed on the progress of their applications and drive this culture throughout the team.

Legislative Compliance
Adherence to the VAF Credit Policies, Legislation (KYC) and Code of Banking Practice.
Identify and address any fraud related activities and ensure risk exposure is minimized.
Complete disclosure to the customers in terms of accreditation, repayments, service fees, and commission.

Operational Administration
Track new applications submitted to ensure acceptable turnaround times are met.
Identifying and monitoring loss experience and implement preventative measures.
Inform the client /dealer on all approval related conditions.
Ensure that allocated work is processed within the set turn around times, therefore meeting monthly tat targets.
Conduct spot checks on their own work to ensure accuracy and adherence to SLA’s.

People Management
Clarify individual role ensuring clear targets are set and goals are achieved.
Optimize personal performance through development promoting the right skills, competencies and business accountability.
Observe and deliver key result areas in line with business objectives.
Manage personal performance and productivity.
Identify skills deficiencies / training needs and engage with the Team Leader to address appropriately.
Have weekly informal and monthly formal performance discussions with the Team Leader.

Preferred Qualification and Experience

Relevant Degree from a recognized University

Professional Qualifications
Banking examinations desirable.

Experience
2-3 years banking experience.
Exposure to leadership development is an advantage.
Relevant Sales and Service experience.

Knowledge/Technical Skills/Expertise

In depth knowledge of Vehicle & Asset Finance (VAF) and Insurance Premium Financing (IPF) loans service delivery benchmarks and standards.
Understand the Code of Banking practice and how it applies to sales and service.
Thorough knowledge and understanding of the credit processes and lending criteria.
Risk and Compliance Management Principles.
A sound knowledge of insurance / assurance requirements.

The post Standard Bank Group Job Vacancy : Vehicle & Asset Finance Sales Fulfilment Consultant appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Oxfam Job Vacancy : Business Support & Finance Manager

The Horn, East & Central Africa Region (HECA) is one of the largest regions where Oxfam works. All ten (10) countries in the region are currently affected by natural and/or man-made humanitarian crises, and this is having an impact on Oxfam’s work in the region. In addition to country specific Oxfam strategies in each of the 10 countries for the period 2015-2019; the key strategic priorities and objectives for this region include: prevention and response to humanitarian crises; enabling women in HECA to claim their social, economic and political rights; supporting the development of civil society, and the improvement of accountable, democratic governance; supporting the improved resilience of those with vulnerable livelihoods to climate change, insecurity and other risks. The HECA region also hosts the Pan-Africa Programme.

Oxfam therefore seeks to recruit a Business Support & Finance Manager to provide business support, financial and risk management services to all countries in the HECA region.

The Role

Reporting to the OI Regional Director, the Business Support & Finance Manager will be responsible for the following:

  • Steward performance management across the region by leading the regional financial planning, budgeting and reporting process.
  • Prepare the regional operational plan, budget and reports as per OI standards and processes.
  • Lead business intelligence activities, performing proactive monitoring and analysis to drive strategic business decisions and continuous improvement activities.
  • Support the OI RD by conducting regular effective risk analysis (i.e. variance analysis, trends) and reviews for the region, ensuring proper financial and operational controls are in place.
  • Create strategies to mitigate financial and operational risk in the region, working closely with Country Directors and Executing Affiliates.
  • Support the design and implementation of any required new systems, processes and policies, working in coordination with the functional teams in the Region (countries and affiliates).
  • As a member of the Regional Leadership Team, support the development of the regional strategy, with a focus on ensuring sufficient capacity and support in business operations.

The person

We are looking for a dynamic and credible leader with the following:

  • Education to Graduate level with full professional qualification in accountancy (e.g. CA/ACCA/ACA/CIMA/CPA).
  • A significant amount of experience in providing a whole range of financial and business support services, ideally within an International NGO or public sector.
  • Experience of working in a supervisory position with a team structure.
  • Proven ability to interpret financial procedures and standards and put them into practice and influence others in their implementation.
  • Strong analytical and planning skills as well as be able to demonstrate experience of working with computerised accounting systems and demonstrable experience of working with computerised accounting packages and spreadsheets.
  • Excellent interpersonal and communication skills, able to work as part of a dispersed, multi-disciplined and multi-cultural team.

The post Oxfam Job Vacancy : Business Support & Finance Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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MasterCard Job Vacancy : Account Manager(Bank and Telco)

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Account Manager(Bank and Telco)EA Contractor RoleAccount Manager – Bank and Telco – East Africa To be based in Tanzania
Responsibilities
• Contributes to the achievement of sales and net revenue targets
• Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
• Assists in designing strategies, messaging and proposals for customers
• Supports the management key customer relationships at manager levels
• Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
• Assists in local projects and cross-functional initiatives
Job specific experience
• Comprehensive experience executing and managing sales strategies for medium-sized accounts
• Demonstrated in-depth knowledge of MasterCard’s core products, rules, and services
• Consistently delivered thoughtful market and business analysis for customer accounts
Broadening Experience
• Acquired in-depth experience in core banking/financial industries and another emerging industry (i.e., retail, telecommunications)
• Participated in cross-functional projects and took the opportunity to play a key role for own market/account
• Taken a lead role in a customer negotiation

The post MasterCard Job Vacancy : Account Manager(Bank and Telco) appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Expiring Soon! SIBO Water Company Job Vacancies in Procurement, Finance Etc

Apply here for the latest jobs in Kenya at SIBO water company today. There are vacancies available in finance, procurement, engineering and more.

1. SIBO Water Company Procurement Officer Jobs Kenya

Ensure adherence to procurement procedures and standards through creating awareness to the users on the processes to be followed.

Bachelor’s Degree in Business Management, Commerce or any other related field and three (3) years of relevant experience.

Apply here for the SIBO Water Company Procurement Officer Jobs

2. SIBO Water Company Finance Manager Jobs Kenya

Developing and implementing departmental strategies and plans that facilitate achievement of Company objectives.

Bachelor’s Degree in Accounting, Finance or Business Administration (Accounting option) from a reputable University,

Apply here for the SIBO Water Company Finance Manager Jobs

3. SIBO Water Company Internal Audit Manager Kenya Jobs

Develop and continuously review an internal audit manual and enforce compliance with standards acceptable to the external auditors.

Bachelor’s Degree in Accounting, Finance or Business Administration (Accounting option) from a reputable University and a member of CIA or any other internationally recognized Accounting and/or Auditing body of good standing.

Apply here for the SIBO Water Company Internal Audit Manager Jobs

4. SIBO Water Company Assistant Technical Manager Kenyan Jobs

Directing, coordinating, controlling and managing the company’s Technical operations and maintenance of infrastructure to ensure that water and sewerage services are provided to the required standards.

Diploma/Higher National Diploma in Water Engineering or related field.

Apply here for the SIBO Water Company Assistant Technical Manager Jobs

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Standard Chartered Bank Job Vacancy : Manager, Financial Reporting

Leading the way in International Banking.  We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good.  See our Brand and Values

 

We are currently looking for a Manager, Close to Report – Financial Reporting, Global Finance Services Africa

 

Purpose

A seasoned finance professional responsible for financial reporting functions and controls in the Close to Report – Financial Reporting team in Global Finance Services – Africa. Engaging finance stakeholders across the region to enhance process efficiencies and effectiveness through e2e Business Process reengineering and off shoring.

The role is responsible for delivery of IFRS Reporting packs to the Group by maintaining highest standards of quality, reliability, accuracy within the agreed timelines. The position will oversee technical accounting research related to new and proposed accounting standards. He/She also supports and assists with the implementation, maintenance and review of internal controls and corporate policies and procedures.

The candidate is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls

Close To Report (CTR) team primarily covers Group Statutory Reporting (IFRS reporting), Balance Sheet Reporting (Assets and Liabilities Committee also know as ALCO) and specific daily financial reports production for countries. The team is focused on streamlining its processes with an objective to achieve a faster close.

Responsibilities

FINANCIAL REPORTING

  • Maintain financial reporting integrity and review all data included in the financial reports for accuracy and completeness
  • Perform trial balance and general ledger reviews to confirm appropriate accounting and statement in books based on the above lists
  • Engage with Country Finance team for data reviews and confirmation on posting journals for appropriate rectification and  adjustments to ledger data
  • Engage with IFRS reporting team to ensure that reporting actions based on past-quarters’ group queries have been completed and do not recur
  • Perform quarterly analysis of movements in balances, variance and identify business reasons
  • Working closely with stakeholders across Country finance, Business finance and Group Finance teams and manage expectations
  • Perform business review of IFRS schedules – profit and loss, balance sheet and off-balance sheet – to confirm expected results are reported in the schedules
  • Complying with all governance requirements – Process metrics review, Service review calls, BCP.
  • Coordinate with internal and external auditors to provide timely information and support when required
  • Actively participate in solution design and delivery for new developments such as IFRS 9 implementation
  • Implement an effective governance process to sustain process standardization and automation
  • Identify unique needs of country and group teams; build a robust service delivery model that does not disrupt the process organization
  • Engage and collaborate with Country and Group teams for process, knowledge and change management
  • Contribute effectively as GFS Africa initiatives as necessary

OPERATIONAL RISK

  • Proactively communicate with the FORM through the line manager on operational risk management issues as they arise. Escalate significant events to FORM as appropriate
  • Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the FORM. Ensure data accuracy and completeness
  • Undertake and/or coordinate periodic business monitoring (self assessment) activities within the business unit and escalate findings or breaches to FORM.
  • Assist line manager and FORM in the implementation of OR framework or other relevant OR initiatives
  • Ensure that all processes and procedures within the unit are properly documented and continuously updated in DOIs and Process flows ties

Knowledge and skills

  • Qualified Accountant is a must – CA, CPA or CIMA (UK)
  • University degree preferably in Business or Accounting. MBA will be an added advantage
  • 5 – 7 years post qualification relevant work experience in a Financial Reporting role preferably in a Financial services industry with specific experience in performing analytical reviews of legal entity/statutory reporting (schedules and data) with business in focus

Skills – Functional

  • Advanced knowledge of IFRS reporting standards and practices
  • Extensive working experience in different financial and accounting systems

Skills – Behavioural

  • Excellent attention to detail
  • Strong analytical and problem solving skills
  • Excellent network building and strong interpersonal skills to work with people from diverse culture and background
  • Demonstrates intellectual curiosity of how people, process and systems can perform better
  • Demonstrates integrity and professionalism, with the intent to do the right thing at all times
  • Ability to multitask and prioritize diverse tasks.
  • People management exposure in leading and managing small/mid sized teams.
  • Excellent project managerial skills and ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects required.
  • Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.

–         Proven ability to perform under pressure and stress and to adjust plans to meet changing needs and requirements.

The post Standard Chartered Bank Job Vacancy : Manager, Financial Reporting appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post Standard Chartered Bank Job Vacancy : Manager, Financial Reporting is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

Standard Chartered Bank Job Vacancy : Relationship Manager, Business Banking

The Human Bank.  We are committed to help you further your career within Standard Chartered. To help you with your career development, you can find help and support on The Bridge.  If you feel you are ready to take the next step, this role might be the next step on your career journey.
We are currently looking for a Relationship Manager, Business Banking- Kisumu

Job Purpose:

Handle inbound calls from all Business Clients (BC), New to Bank (NTB) and Existing to Bank (ETB) regarding sales, service or transaction requests; fulfill clients’ needs within the same interaction as much as possible.
Maximize Service-To-Sales opportunities, either selling directly for simple non-borrowing BC products or passing lead on to BC Acquiring Team (NTB) or Business Banking Team (ETB).
Reach out to ETB Small Business Clients (Non-Business Banker Managed) based on NTB on boarding mechanism, analytics triggered leads, primarily for renewals, top-ups and loan extensions.
Also Engage with asset products and attempt to increase relationship value
Educate and steer client for interactions with the bank via Mobile/ Web, machine channels.
Any additional service focused mandates to be discussed separately.

Key Responsibilities:

ü  New clients approaching bank via Mobile/ Web

ü  New clients approaching bank (other channels)

ü  Acquiring Business Clients from BC alliances

ü  Actively engaging during the first 3 months  (New Client on boarding )

ü  Supporting the client on any client-initiated needs

ü  Reaching out pro-actively to lower value businesses (if diverted by other channels)

ü  Proactively reaching out to high value Business Clients (if diverted by other channels)

ü  Delivering on transactions, service requests, Mobile/ Web training

ü Proactively engaging with the “High Potential Businesses” (if diverted by other                  channels)

Key Relationships:

Internal

ü  Business Banking Team

ü  BC AML/CDD

ü  Credit operations

ü  BC product operations

 

External

ü  Clients of Business Banking Team

 

Skill Requirements:

Product broadening

ü  Understanding of businesses and financials

ü  BC specific product operations and credit operations

ü  Enhanced multi-product BC knowledge – for service-to-sales

Client engagement

ü  Communication skills

ü  Soft skills for client handling

ü  Stakeholder engagement skills

ü  Objection handling

ü  Client training on digital solutions

Journey completion

ü  Ability to solve problems and close issues without handing over

ü  BC KYC/CDD set up for client type

Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-

Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers

Contributes to 

ü  Revenues, Asset and Liabilities of BC business at country and regional level.

ü   Image and reputation of department and the Bank.

Experience/Knowledge Required:

Good first degree or requisite technical skills gained through professional associations and practical experience (2-3 years’ experience)

Good working knowledge of banking products.

The post Standard Chartered Bank Job Vacancy : Relationship Manager, Business Banking appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Standard Chartered Bank Job Vacancy : Client Centre Executive – Service

The Human Bank.  As a Global Bank we have opportunities that go beyond country borders.  If you think you are ready for your next career move, and if you fit the skills and requirements of this role, a new adventure may await you.

Key Responsibilities:

  • To provide breakthrough one stop service in a consistent, professional                 manner – embracing our Brand Values of Doing The Right Thing, Better               Together and Never Settle.
  • To achieve first call resolution in client queries.
  • To improve and maintain the Bank’s No 1 position in quality services and             ensure that Group and other Business service levels agreed for various               services are met.
  • To provide prompt, accurate and courteous service ensuring to fulfill                     promises made to customers. Under-promise but over-deliver.
  •     Provide Digital Education to clients.
  •     Resolution of complaint where possible or prompt submission of the                 complaint through CRM.
  •     To capture customer feedback for future improvement.
  •     Perform service recovery on quick-kill complaints.

 

Targets

Meet &/or exceed service standard and target:

  1. a)By contributing to achieve the department objectives on customer care line    of 80% calls responded to within 20 seconds. Also ensure less than 5% calls  are abandoned.
  2. b)  Ensure requests or investigations are completed appropriately and faxed       out to other channels/departments within the same day.
  3. c)Ensure First Call Resolution is above 80%.
  4. d)Ensure superb follow-up and fulfill promises made to our customers.
  5. e)Ensure compliance with Group Policy and Standards, local laws and               regulations and controls and procedures of the Bank.
  6. f)Always ensure to take 100% ownership of every situation with a customer
  7. g)   Meet the required targets as follows as per Score card requirements

Service

Deliver World Class one-stop customer service via phone:

  1. a)   Handling service & sales inquiries.
  2. b)   Strengthen customer service capabilities by adhering to required                         standards:  Identify Bank, identify self, address customers by name;                     provide prompt, accurate and courteous service and accurate records.
  3. c)Service recovery – turn a complaint/unhappy customer into a loyal                       satisfied customer with professional and empathetic service recovery.
  4. d)   Timely stop/warming of cards and stop cheques as per customer requests
  5. e)   Ensure accurate update of cards and cheque books on the necessary                 systems
  6. f)     Provide Alternate Deliver Channels support on Mobile Banking, Online               Banking and e-Statement requests

Key Competencies

  • Communication Skills
  • Analytical skills
  • Problem solving skills
  • Ability to multi-task
  • Negotiation skills
  •    Ability to handle difficult clients

Qualifications

  • Minimum Degree from a recognized University
  •   At least one year experience in a busy service environment.

The post Standard Chartered Bank Job Vacancy : Client Centre Executive – Service appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Standard Chartered Bank Job Vacancy : Financial Reporting Manager

The role is responsible for delivery of IFRS Reporting packs to the Group by maintaining highest standards of quality, reliability, accuracy within the agreed timelines. The position will oversee technical accounting research related to new and proposed accounting standards.

He/She also supports and assists with the implementation, maintenance and review of internal controls and corporate policies and procedures.

The candidate is also expected to proactively drive improvement initiatives to continuously enhance the global process, whilst maintaining the highest levels of governance and controls

Close To Report (CTR) team primarily covers Group Statutory Reporting (IFRS reporting), Balance Sheet Reporting (Assets and Liabilities Committee also known as ALCO) and specific daily financial reports production for countries. The team is focused on streamlining its processes with an objective to achieve a faster close.

Financial Reporting Manager Job Responsibilities

Financial Reporting

  • Maintain financial reporting integrity and review all data included in the financial reports for accuracy and completeness
  • Perform trial balance and general ledger reviews to confirm appropriate accounting and statement in books based on the above lists
  • Engage with Country Finance team for data reviews and confirmation on posting journals for appropriate rectification and adjustments to ledger data
  • Engage with IFRS reporting team to ensure that reporting actions based on past-quarters’ group queries have been completed and do not recur
  • Perform quarterly analysis of movements in balances, variance and identify business reasons
  • Working closely with stakeholders across Country finance, Business finance and Group Finance teams and manage expectations
  • Perform business review of IFRS schedules – profit and loss, balance sheet and off-balance sheet – to confirm expected results are reported in the schedules
  • Complying with all governance requirements – Process metrics review, Service review calls, BCP.
  • Coordinate with internal and external auditors to provide timely information and support when required
  • Actively participate in solution design and delivery for new developments such as IFRS 9 implementation
  • Implement an effective governance process to sustain process standardization and automation
  • Identify unique needs of country and group teams; build a robust service delivery model that does not disrupt the process organization
  • Engage and collaborate with Country and Group teams for process, knowledge and change management
  • Contribute effectively as GFS Africa initiatives as necessary

Operational Risk

  • Proactively communicate with the FORM through the line manager on operational risk management issues as they arise. Escalate significant events to FORM as appropriate
  • Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the FORM. Ensure data accuracy and completeness
  • Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the business unit and escalate findings or breaches to FORM.
  • Assist line manager and FORM in the implementation of OR framework or other relevant OR initiatives
  • Ensure that all processes and procedures within the unit are properly documented and continuously updated in DOIs and Process flows ties

Qualifications for the Financial Reporting Manager Job

  • Qualified Accountant is a must – CA, CPA or CIMA (UK)
  • University degree preferably in Business or Accounting. MBA will be an added advantage
  • 5 – 7 years post qualification relevant work experience in a Financial Reporting role preferably in a Financial services industry with specific experience in performing analytical reviews of legal entity/statutory reporting (schedules and data) with business in focus

Skills – Functional

  • Advanced knowledge of IFRS reporting standards and practices
  • Extensive working experience in different financial and accounting systems

Skills – Behavioural

  • Excellent attention to detail
  • Strong analytical and problem solving skills
  • Excellent network building and strong interpersonal skills to work with people from diverse culture and background
  • Demonstrates intellectual curiosity of how people, process and systems can perform better
  • Demonstrates integrity and professionalism, with the intent to do the right thing at all times
  • Ability to multitask and prioritize diverse tasks.
  • People management exposure in leading and managing small/mid-sized teams.
  • Excellent project managerial skills and ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects required.
  • Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.
  • Proven ability to perform under pressure and stress and to adjust plans to meet changing needs and requirements.

The post Standard Chartered Bank Job Vacancy : Financial Reporting Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post Standard Chartered Bank Job Vacancy : Financial Reporting Manager is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

Kenya Tea Development Agency Job Vacancy : Senior Factory Mechanic

Reporting to the Factory Unit Manager – the successful candidate will be responsible for: –

Senior Factory Mechanic Job Responsibilities

  • Maintaining a comprehensive preventive maintenance schedule for the entire factory;
  • Allocating duties and supervising machinery maintenance team;
  • Diagnosing faults and ensuring timely repairs of the factory machinery and equipment;
  • Requisitioning and verifying of quality spares ordered for machinery and equipment maintenance;
  • Writing technical reports on plant and equipment maintenance;
  • Carrying out timely and scheduled statutory maintenance and repairs of both steam boilers and diesel generators;
  • Observing and complying with environmental, health and safety measures and regulations
  • Performing any other duty as may be assigned.

Qualifications for the Senior Factory Mechanic Job

  • ‘O’ level Division II or KCSE “C” plain;
  • Diploma in Mechanical Engineering (Plant Option) or Mechanical Engineering Technician 111 Certificate;
  • A certificate of good conduct;
  • At least five (5) years experience gained in a manufacturing environment, preferably in the tea industry;
  • Computer literate.

The post Kenya Tea Development Agency Job Vacancy : Senior Factory Mechanic appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post Kenya Tea Development Agency Job Vacancy : Senior Factory Mechanic is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

CBA Bank Job Vacancy : Retail Manager

Department: Personal Banking

Reports To: Regional Retail Manager

Job Purpose

The purpose of this role is to drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement service delivery excellence.

Retail Manager Job Responsibilities

  • Business planning and growth (deposits and lending) as well as customer growth and retention (40%).
  • Branch Profitability and cost management (20%)
  • Overall Quality of Customer experience in the branch (20%)
  • Minimization of exposures to and impact of operational risks inherent in branch service delivery. Branch structure and application of established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilization and cost containment ((10%)
  • Leadership which translates into conducive work environment and employee satisfaction at the branch (10%)

Competences

  • Leadership to nurture and sustain employee satisfaction; and to manage changes
  • Performance Management to optimize employee productivity
  • Selling skills to grow customer numbers and customer product uptake
  • Relationship Management – managing client relationship so as to ensure value add to the customer and increase in the Bank’s wallet share
  • Operational Risk Management skills to minimize exposures to and impact of operational risks inherent in branch service delivery
  • Organization development to effectively structure the Branch Banking functions for optimal performance
  • Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes
  • Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
  • Ability of effectively plan and monitor the branch performance using defined system and processes • Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.

Requirements for the Retail Manager Job

  • University Degree – Upper second or GPA 3.0.
  • Proficiency in computer use including MS Office tools and banking systems
  • At least 7 years banking experience four (4) of which must be in a branch management role; at least two (2) within a branch operations role and at least two (2) within business development.

The post CBA Bank Job Vacancy : Retail Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post CBA Bank Job Vacancy : Retail Manager is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

Duma Works Job Vacancy : Sales Executives

Duma Works is recruiting a Sales Executive for a leading outdoor advertising firm in Nairobi. 

Job brief

We are looking for a high-performing Sales Executive to help our client meet customer acquisition and revenue growth targets by keeping the company competitive and innovative. You will be responsible for maximizing the sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Executive Job Responsibilities

  • Achieve growth and hit sales targets by acquiring clients and servicing existing ones.
  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements for the Sales Executive Job

  • BS/MS degree in business administration or a related field
  • Successful previous experience as a sales representative, consistently meeting or exceeding targets
  • Committed to continuous education through workshops, seminars and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Strong business sense and industry expertise
  • Excellent mentoring, coaching and people management skills

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Corporate Staffing Services Job Vacancy : Accountant

Our Client is a Japanese company handling a power project in Naivasha. They seek to they seek to recruit a highly competent and performance driven accountant who will be responsible for ensuring company compliance with accounting standards and practices. S/He should also be able to handle administrative functions in the office.

Industry: Renewable Energy

Gross Salary: 70-80K

Location: Naivasha

Responsibilities for the Accountant Job

  • File statutory returns on timely manner as per the norms of KRA. (VAT/PAYE/NSSF/NHIF/P9)
  • Prepare monthly financial statements, reports and records by collecting, analyzing and summarizing account information
  • Recording and maintaining the accounting transactions
  • Maintain and reconcile bank accounts on regular basis.
  • Generate invoices and make timely follow ups on accounts receivable
  • Research and reconcile all discrepancies.
  • Petty Cash Management.
  • Payroll Management
  • Auditing and verifying documents.
  • Following internal controls.
  • Financial analysis on a requested basis
  • Manage accounts payable
  • Identify and provide strategic work solutions to improve the operational efficiency
  • Assist in administrative functions of the office

Accountant Job Qualifications

  • A University Degree in Accounts and or Finance
  • Must be CPA K
  • Knowledge on the use of QuickBooks is a mandatory requirement
  • Must be conversant in using i-Tax.
  • A minimum of 5 years’ work experience with at least 2 years as a senior accountant.
  • Demonstrable knowledge and experience in accounts in billing and account receivable.
  • Knowledge & experience in preparing final company accounts
  • Strong communication and interpersonal skills.
  • Strong strategic, analytical and organizational skills.
  • Experience developing and managing budgets
  • Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results

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Kenya Tea Development Agency Job Vacancy : Motor Vehicle Mechanic I

Gachege Tea Factory Co Ltd is seeking to recruit suitably qualified persons to fill the following vacant positions.

Reporting to the Field Services Coordinator – the successful candidate will be responsible for: –

Motor Vehicle Mechanic Job Responsibilities

  • Carrying out routine maintenance the factory’s vehicle;
  • Fitting new parts in motor vehicles and equipment as required;
  • Carrying out inspection and repairs of motor vehicles;
  • Overhauling of motor vehicles and equipment to the required standards;
  • Keeping repair costs and analysis as required;
  • Ensuring safe custody of spares, tools and equipment assigned;
  • Initiating purchases of motor vehicle spare parts required for repairs;
  • Observing and complying with environmental, health and safety measures and regulations.

Qualifications for the Motor Vehicle Mechanic Job

  • ‘O’ Level Division II or KCSE ‘C’ plain;
  • Diploma in Mechanical Engineering (Automotive Option) or Mechanical Engineering Technician III certificate;
  • A certificate of good conduct;
  • A minimum working experience of not less than five (5) years;
  • Computer literacy.

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Corporate Staffing Services Job Vacancy : Restaurant Manager

Our client is fast becoming a lead in luxury living. They seek to recruit a highly competent and proactive Restaurant Manager to be responsible for the maintenance of food standards, recruitment, training, inventory control, local marketing initiatives and offering exceptional customer service.

Industry: Hospitality

Gross Salary:  Competitive

Location: Nairobi

Responsibilities for the Restaurant Manager Job

  • Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
  • Responsible for inventory and money control systems
  • Recruit, reward and terminate staff as needed.
  • Communicate changes in food preparations formulas, standards, etc. to staff.
  • Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed
  • Support local and national marketing initiatives.
  • Promote and market the restaurant
  • Identify and contact prospective customers to promote sales.
  • Plan special events and promotions.
  • Coaches and trains shift managers, and assistant managers, on operational excellence. Monitor training processes to ensure quality training of employees.
  • Assist in developing new hire orientation programs and rewards programs.
  • Develop and maintain staffing levels for Supervisors and Assistant Managers.
  • Ensures that correct operational procedures are followed and takes corrective action if necessary
  • Works with staff to achieve sales goals, using available reports to identify opportunities.

Restaurant Manager Job Qualifications

  • Degree/Diploma in a relevant field
  • Must have 3-5 years of successful, operational management experience in a high end restaurant environment.
  • People management skills with strength in people development/ training, implementation of standards and structuring of a team
  • International experience is desirable
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Basic math and accounting skills and strong analytical/decision making skills are needed;
  • Demonstrated achievement in staff selection, coaching and development.

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Africa Gold Refineries Limited Job Vacancy : Metallurgist Technician

A renowned Gold Refinery Company in Kenya is seeking to recruit a metallurgist to join their team of professionals.

Key deliverables

  • Manage all aspects of the laboratory to ensure that all required analyses and investigations are performed precisely and in a timely manner.
  • Develop and manage metallurgical operations and work practices that maximize operational efficiencies.
  • Develop and execute inspection plans and conduct metallurgical and cleanliness tests on parts to verify conformance to specifications.
  • Monitor and analyse key metallurgical performance indicators of process operations and recommend corrective actions to management.
  • Manage the overall design of process flowsheets, plant layouts, material handling systems, manpower requirements, equipment procurement, and material utilization.
  • Responsible for production output of jewelry, Sampling Management with Lab, product quality and on-time shipping.
  • Maintain a safe and efficient working environment.
  • Progressively gain and apply knowledge of plant instrumentation, calibration, adjustment and troubleshooting.
  • Support in carrying out internal audits.
  • Write and submit weekly, monthly and quarterly metallurgical reports.

Qualifications

  • A Bachelor of Science degree in metallurgy, material science, or chemical engineering.
  • A minimum of five years’ experience in mineral processing/extractive metallurgy.
  • Experience in gold value addition plant and overseeing the whole production of jewelry a Must

 

Core Competencies

  • Demonstrated commitment to safe working practices.
  • Ability to effectively delegate while maintaining forward motion on key deliverables.
  • Strong written and verbal communication skills.
  • Strong organizational and interpersonal skills.
  • Excellent problem solving and analytical skills.
  • Ability to work independently with minimal supervision.
  • Ability to conduct interdependent research.
  • Ability to develop and draft procedures, plans, and internal control systems.

Strong general and specialized computer skills, including relevant softwares

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Acacia Innovations Limited Job Vacancy : Accountant

Acacia Innovations Ltd. is a start-up which provides environmentally friendly and cost-saving cooking and fuel solutions for schools and small businesses. We manufacture and distribute Kuni Safi briquettes, a nearly smokeless alternative to firewood made from sugarcane waste, as well as institutional energy saving jikos.

 

Office Location: Jakaya Kikwete Road, Milimani, Nairobi

Hours: 40 hours/week, Monday-Friday

Compensation: commensurate with experience

Application Deadline:  22 June, 2018

Start Date: 2 July, 2018

 

Job Description:

We are seeking a highly motivated, organized and trustworthy accountant to join our growing team. The right candidate will be excited to contribute to the growth of our high potential company and will excel at duties across the accounting spectrum, including bookkeeping, accounts payable, accounts receivable and procurement. The accountant must be able to institute and maintain financial controls remotely between our factory in Bungoma and head office in Nairobi.

 

 

Job Duties & Responsibilities:

 

  • Bookkeeping:
    • Post supplier bills, receipts and customer invoices into the QuickBooks software.
    • Record payments from clients and post supplier cheque payments.
    • Record bank deposits and payments into the company’s bank accounting software and match these to the respective account.
    • Reconcile amounts shown in the company’s books of accounts with actual amounts held in the bank.
  • Petty Cash:
    • Institute financial controls for petty cash expenses.
    • Review and approve of requests for petty cash from company managers and lorry driver and forward approved requests to CEO.
    • Review and disburse weekly travel reimbursements, according to budget.
    • Reconcile manager’s petty cash expenses with disbursements on weekly basis.
  • Accounts Receivable:
    • Maintain a real-time list of accounts receivable from customers.
    • Remind customers of outstanding payments after delivery at regular intervals.
    • Follow up with phone calls and organize in-person to collect overdue payments.
    • Reconcile list of receivables with Quickbooks account.
  • Accounts Payable:
    • Maintain a real-time list of accounts payable and prepare payment vouchers for CEO approval to ensure timely payment.
    • Reconcile list of payables with Quickbooks account.
  • Payroll Processing:
    • Prepare the payroll by every end month to facilitate salary payments;
    • Determine statutory deductions arising from the payroll returns (i.e. NSSF, NHIF and PAYE) to ensure their timely filing;
  • VAT Reconciliation & Payment:
    • Calculate input and output VAT and amount payable monthly.
    • Prepare KRA payslip and deposit payment.
  • Stock Controls:
    • Ensure there is harmony between the stock figures carried in the books of accounts and those held by the physical records at the office, warehouse and factory.
  • Management Accounting:
    • Prepare financial statements as at the end of every month – Profit and Loss, Variance Report, Balance Sheet and Cashflow Statement.
    • Prepare any other sales and budget analyses as requested by CEO or company directors.
  • Financial Projections:
    • Update the company’s financial model as requested by CEO.
    • Draft any financial projections for grant applications or potential investors.

 

Qualifications Needed:

  • CPA (K) Certification
  • Bachelor’s degree in finance or business or related field
  • 5 years work experience in accounting profession
  • Expertise in Quickbooks software, Excel, and Google Drive
  • Attention to detail and excellent proofreading abilities
  • Budgeting and forecasting experience.
  • Excellent written communication- perfect spelling, punctuation & formatting of reports and emails
  • Friendly and professional communication while speaking with clients and suppliers
  • Pride in personal integrity and highly trustworthy

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Sowho Job Vacancy : Social Media Manager

Social Media Skills

You will need to have:

  • a solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
  • strong editing and writing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
  • knowledge and understanding of algorithms and search engine optimization
  • creative skills for contributing new and innovative ideas
  • strong verbal communication skills for articulating ideas to colleagues and clients
  • organizational skills, with the capacity to prioritize and work across multiple projects
  • the ability to work well under pressure and meet deadlines
  • data analysis skills and statistical prowess to draw actionable insights
  • online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers
  • an eye for detail and the ability to work accurately
  • Excellent team work and networking skills.

 

Responsibilities

As a social media manager, you’ll need to:

  • develop a social media strategy and set goals to increase brand awareness and increase engagement
  • manage all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Google + and Instagram
  • plan content and delivery and use tools like Hootsuite and Asana to manage multiple social media channels
  • develop and manage competitions and campaigns that promote the organization and brand
  • write engaging blog posts and articles
  • create engaging multimedia content
  • form key relationships with influencers across the social media platforms
  • manage and facilitate social media communities by responding to social media posts and developing discussions
  • monitor and report on performance on social media platforms using tools such as Google Analytics
  • educate other staff on the use of social media and promote its use within the company (in-house roles)
  • Regularly liaise with clients via telephone, email, conference calls or face-to-face (agency roles).

Your key Achievements in the organization include:

 

  1. Brand Development
  2. Identify Target Customers
  3. Set Clear Objectives
  4. Visual Design and Web Development Strategy
  5. Solid Content Strategy
  6. Promotion Strategy
  7. Engagement Strategy
  8. Conversion Strategy
  9. Measure & Analyze to Establish ROI

 

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Kamel Park Hotel Job Vacancy : General Manager

Role Profile
Kamel Park Hotel is seeking:

Position title: General Manager
Location: Kisii
Reporting to: Directors

Overall Purpose

We are looking for an experienced General Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the General Manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.
The General Manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Roles and Responsibilities: (Key duties)

  • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  •  Inspect facilities regularly and enforce strict compliance with health and safety standards
  • Any other duty as may be assigned from time to time.

Education, Experience and Knowledge: (Hospitality Industry)

Academic Qualification

  • A University Degree in Business Administration, Hotel/Hospitality Management or relevant field. A Master’s Degree is an added advantage.

Experience

  • Proven experience as General Manager or relevant role in the Hospitality industry. 10 years of experience, 3 as an F&B Manager within a reputable Hotel, Club or restaurant.
  • Strong Food and Beverage Management Skills
  • Budgeting, Accounting and Management Skills

 

Personal Attributes

  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail

 

Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.

 

 

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Kamel Park Hotel-Kisii Job Vacancy : Finance Manager

Role Profile
Kamel Park Hotel is seeking:

Position title: Finance Manager
Location: Kisii
Reporting to: General Manager

Overall Purpose

We are looking for a reliable Finance Manager that will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans. To be successful in this role, you should have experience crafting financial strategies and managing accounting teams.
The goal is to enable the company’s leaders to make sound business decisions and meet the company’s objectives.

Roles and Responsibilities: (Key duties)

  • Ensure timely preparation of management and financial accounts/reports as per the set policies
  • Ensure timely monthly payroll processing, NHIF, PAYE on set deadlines
  • Preparation of tax computation and submission of monthly, quarterly and annual returns (includes VAT, Corporate Tax, Withholding tax)
  • Oversee Stocks Management by getting all reconciliations (daily, monthly)
  • Advising the Management on the financial strength of the Hotel
  • Training of new and existing staff for career development
  • Motivating and providing direction to the staff in the department
  • Forecast monthly, quarterly and annual results
  • Approve or reject budgets
  • Conduct risk management
  • Supervise a team of Accountants
  • Allocate resources and manage cash flows
  • Conduct profit and cost analyses
  • Develop secure procedures to maintain confidential information
  • Ensure all accounting activities and internal audits comply with financial regulations
  • Consult board members about funding options
  • Recommend cost-reducing solutions
  • Any other duty as may be assigned from time to time.

Education, Experience and Knowledge: (Hospitality Industry)

Academic Qualification

  • BSc/BA in Accounting, Finance or relevant field
  • MSc/MBA or relevant certification (e.g. CFA/CPA) is a plus
  • Membership with ICPAK required

Experience

  • Proven work experience as a Finance Manager, Head of Finance or similar role

with 7 years’ experience, 4 years to be in leadership position

  • In-depth understanding of cash flow management, bank reconciliation and bookkeeping
  • Hands-on experience with budgeting and risk management
  • Proficiency in accounting software

 

Personal Attributes

  • Excellent knowledge of data analysis and forecasting models
  • Solid analytical and decision-making skills
  • Leadership abilities

 

Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.

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NLS Banking Solutions Job Vacancy : Business Development Executives

NLS Banking Solutions is looking for results-driven business development executives to actively seek out and engage customer prospects. They will provide complete and appropriate solutions for every customer in order to boost growth, customer acquisition levels and profitability.

Responsibilities

  • Prospecting for new customers
  • Effectively managing large amounts of outgoing and incoming chats and calls
  • Generating sales leads
  • Identifying and assessing customer needs to achieve satisfaction
  • Preparing a variety of status reports, including activity, closings, follow-up, and adherence to goals.
  • Meeting personal/team sales targets and call handling quotas
  • Keeping records of customer interactions, processing customer accounts and filing documents
  • Taking the extra mile to engage customers
  • Self starter mentality and ability to handle most unique situations.
  • Other responsibilities that could be assigned.

 

Requirements

  • 6 months to 1 year in marketing, social media management, business communications, public relations, or sales.
  • Educational Background: Relevant Diploma/Bachelor Degree.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Previous experience in software sales will be an added advantage

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KAM Pharmacy Job Vacancy : Pharmaceutical Technologist

Duties and Responsibilities:

  • Provide advice for non-prescription medications
  • Monitor drugs and other medical supplies levels and initiate the procurement process.
  • Take inventory and track medication and supply orders
  • Keep records of all drug stocks ordered, drugs issued to clients and stocks remaining.
  • Arrange drugs in the required manner
  • Establish and maintain good relationships with customers which includes clinics, doctors, and other institutions
  • Monitor storage conditions i.e. expiry status and security of the pharmaceuticals Requirements:
  • Must be registered with the Pharmacy and Poison Board
  • Diploma holder from a recognized institution.
  • Original Professional and academic certificates with up to date license
  • Good customer care skills.

 

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One Acre Fund Job Vacancy : Fund Relations Assistant, Data Analysis Supervisors NGO

 Most of the world’s poor are farmers, representing the largest and most uniform group of poor people in the world.
One Acre Fund is a growing NGO in Kenya, Rwanda, Burundi, Uganda, Malawi, Zambia and Tanzania that is innovating a new way of helping farm families to achieve their full potential.

Instead of giving handouts, One Acre Fund invests in farmers to generate a permanent gain in farm income. We provide farmers with a “market bundle” that includes education, finance, farm inputs and solar lights, and market access. Our program is proven impactful-every year, we weigh thousands of harvests and measure 50-100% average gain in farm income per acre. We have laser-like focus on generating better lives for the people that we serve.

We are growing quickly. In ten years, we have grown to serve 0ver 500,000 farm families with more than 5,000 full-time field staff. Our approach has won widespread validation, winning grants from The MasterCard Foundation and Gates Foundation.

 

Fund Relations Assistant

  • Job TypeFull Time
  • QualificationDiploma
  • Location Nairobi
  • Job Field NGO/Non-Profit

JOB DESCRIPTION: 

One Acre Fund’s Government Relations department is seeking to fill the position of a Local Government Relations Assistant (LGA). An officer in this position will be responsible for building effective local government relations which include participating in local government functions, producing and sharing quarterly reports, tracking local government concerns and supporting resolutions to risks that may emanate from local governments.

The person will play an active role in coordinating our participation in internal and external field events which include input delivery field visits, harvest field visits and exhibition days among others. This is a crucial position which will determine how One Acre Fund engages with government and other stakeholders at the local level.

Roles

  • Building and managing relationships with government officials at the county levels and below through meetings and organized functions
  • Writing detailed reports of meetings held with stakeholders
  • Tracking and participating in resolution of risks and issues affecting field-facing operations
  • Coordinating One Acre Fund’s involvement in agriculture shows and other agriculture sector functions
  • Planning and executing on logistics for events that the department holds in the field
  • Collecting and delivering documents, reports, and invitations to officials and stakeholders
  • Any other duties as may be assigned to you from time to time

Job Requirements

  • Certificate/Diploma and above from a recognized academic institution
  • Public relations, community development or agriculture-related experience preferred
  • Proven ability to manage relationships with government officials
  • Computer skills in emailing, general internet use, and intermediate-to-advanced fluency with Microsoft Office, Excel, and PowerPoint
  • Willingness to live in Kakamega, with extensive travels within Rift Valley and Western
  • Strong written and oral communicator
  • Fluency in Kiswahili and English; Kalenjin-speaking applicants are encouraged to apply
  • Passion for serving smallholder farmers

Data Analysis Supervisors NGO

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • Location Nairobi
  • Job Field Research / Data Analysis

Job Description: The Senior CDM/Data Analysis Supervisor is the data hub of the Logistics team. The ideal candidate will be responsible for using data to improve both planning and execution; provide support to our team by helping to set up, implement and manage tracking tools for critical data.

The Supervisor drives our accountability to data, analysing it to help the team to make sense of the information we gather in order to ensure we improve processes
and results. Their data-wrangling and interpretation skills will also be the solid foundation upon which we build our scale capabilities.

If you are a data whiz looking to test your skills on some of the trickiest and most interesting datasets around, with the bonus of real impact as a result of your hard work, then this role is perfect for you. You’ll also learn the ins and outs of a highly professional team, how to work across a department and how to build and plan for scale.

Roles

  • Define data points needed to measure Key Performance Indicators (KPIs), Objective Key Results (OKRs) and Controls progress
  • Set up and use appropriate tracking mechanisms for all defined data and KPIs
  • Create data dashboards to measure staff and operations’ performance
  • Work with Logistics datasets to extract key learnings and identify gaps in processes
  • Manipulate and wrangle Logistics’ datasets to provide specific analyses to sub-units of the Logistics team
  • Build models and tools to support the Logistics team’s core work
  • Use data gathered to provide regular performance reports to the management team
  • Drive data accountability and data QC efforts among the Logistics team
  • Support the design, implementation and data gathering for a CSAT process
  • Support documentation control and storage
  • Generate and help build new policies and processes in support of data scalability

Job Requirements

  • Bachelor’s Degree in Mathematics, Statistics, Data Science, Computer Science or related field
  • Strong data management ability: Data cleaning, data analysis, data wrangling, data presentation and dataset design
  • 2 years of work experience in some form of data analysis & wrangling work
  • At least one data wrangling software, in addition to advanced Excel skills, such as Pandas, Python or R script
  • Creativity and strong problem solving skills. You don’t take no for an answer and constantly look for alternative solutions to problems.
  • Some experience training others on data analysis is useful, but not essential
  • Detail oriented and demonstrates high quality work
  • A critical thinker
  • Excellent English & Swahili – clear and coherent communicator
  • Strong oral and written communication skills

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Jambojet Job Vacancy : Digital Product Manager

Jambojet is a low-cost airline set to revolutionize the way you travel by opening up the skies for all to fly for less. We are currently recruiting for the following opportunity.

Job description

Location: Embakasi, Nairobi

Description:

The Digital Product manager will be responsible for the overall online product development strategy, managing and ensuring implementation of various initiatives across all digital platforms with the objective of increasing self-servicing penetration, revenue growth and customer acquisition.

Job Requirements:

  • Design, develop, test, optimize and maintain websites and applications according to current web standards and industry best practices.
  • Create Vision Boards to communicate product enhancement goals, EPICs, metrics, and release priorities
  • Develop and maintain the Product Backlog. Communicate release priorities, project progress and post-launch results
  • Create wireframes and collaborate with 3rd party vendors to create mockups and prototypes. Solicit and negotiate design feedback from internal stakeholders.
  • Lead the measurement and reporting of all ecommerce KPIs as well as conducting and presenting ad-hoc analyses and reports.
  • Directly responsible for strategic and day-to-day support analytics needs around promotions and customer experience.
  • Create strategy to optimize paid search and display campaigns
  • Work with the agency to change bids and bid strategy with the seasons, keyword expansion, bid optimization, ad text optimization, reviewing costly keywords and evaluating negative keywords.
  • Engage with technology and tools required to fuel paid search and website conversion success

Key Requirements:

  • Bachelor’s degree from a recognized university in Information Systems, Computer Science, or Information technology with
  • 3+ years of experience in an e-commerce environment with product development, analytics and paid search.
  • Thorough understanding of Internet technology and a strong understanding of how to apply internet into business strategy.
  • 3+ years of digital experience, including eCommerce and product management
  • Working knowledge of web usability conventions, Responsive Design, Information Architecture and user testing.
  • Expert in Google Analytics and Google AdWords with accompanying Google Certifications.
  • Master level of understanding of paid search with experience of running paid advertising campaigns with these platforms preferable.
  • Strong data analysis and problem-solving skills with sound knowledge of statistical and forecasting methods
  • Strong understanding of e-commerce dashboards, web analytics, and statistics.

Key Competencies

  • Strong Commercial Orientation
  • Excellent analytical skills.
  • Project Management skills.
  • Previous experience in managing third party vendor and internal services is essential.
  • Ideally, the candidate must have worked on ancillary revenue in another airline or related business.
  • Proven ability to negotiate and work within a multi-cultural environment.
  • Excellent people management skills, proven negotiation and leadership capability.

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IDEO.org Job Vacancy : Managing Director

IDEO.org is a non-profit design and innovation organization focused on solving challenges in poverty and spreading human-centered design through the social sector. Human-centered design enables organizations to create and deliver innovative solutions to pressing challenges that are rooted in the needs of people. IDEO.org works directly with organizations on projects using the human-centered design process across a wide range of focus areas related to poverty, including health, financial services, gender equity, water and sanitation.

Managing Director, Nairobi

We’re on a mission to design a better world. And we want your help.

We’re a tight-knit group of designers, strategists, builders, writers, and connectors fueled by curiosity, optimism, and a passion for social change. Our work tackling some of the world’s toughest design challenges takes us all over the world—from communities across the US, Asia, Latin America, the Middle East, and Africa. IDEO.org has recently launched a studio in Nairobi and we’re looking for an entrepreneurial, creative leader to make the location a thriving success.

  • Creative Leadership
    • Shape standards of excellence across all aspects of IDEO.org Nairobi’s work–design, talent, impact, and business; inspire all members of IDEO.org’s team to strive for these standards; and support and hold team members accountable in achieving them.
    • Fully represent IDEO.org (our brand, values, and vision) to relevant external stakeholders, including the East Africa design community, partners, funders, and donors.
    • Proactively shape the culture and community in the Nairobi studio by designing and overseeing team building events and experiences.
    • Demonstrate a commitment to break down and reach across organizational “boundaries”–studios, teams, and functions–in service of making IDEO.org a more cohesive, engaged, and connected team and a more efficient and effective organization.
    • Actively manage, mentor, and nurture the development and performance of designers in the Nairobi studio, including exemplar management of each employee’s career progression, and ensure that they are unleashed to do the best work of their lives.
    • Deepen relationships and connections between IDEO.org Nairobi and IDEO studios and teams around the world.
  • Design Excellence
    • Balance dedicated time to project work with guiding relevant projects and leading initiatives across the studio.
    • Work with our cohort of growing design leaders and directors across studios to evolve our collective understanding of design excellence at IDEO.org.
    • Create and facilitate opportunities for members of the IDEO.org Nairobi team to showcase, discuss, and critique design work in service of upholding and advancing this standard of excellence.
    • Demonstrate a breadth of knowledge and judgment to shape design beyond a singular discipline.
    • Recognize and foster valuable new directions for craft and content expertise connected to your depth of experience and skillset; both enhancing our effectiveness and leading the industry.
  • Social Sector ←→ Design Advocacy
  • Create and share content and craft points of view that demonstrate the value of design to the social sector and the value of the social sector to designers.
  • Lead and continuously build on a portfolio of design work in Nairobi that is recognized by others and provides clear value to IDEO.org.
  • Participate in and seek out speaking opportunities at high value design and social sector conferences that advance IDEO.org’s brand, design’s value in the social sector, and the social sector’s brand in design.
  • Business and Partnership Development
  • Build and maintain a community of advisers to inform the development and strategy of the Nairobi studio.
  • Leverage your existing network to integrate IDEO.org Nairobi into the fabric of the East African market and unlock resources and support for human-centered design.
  • Identify the strategic and organizational issues facing IDEO.org’s partners and become a trusted advisor, extending beyond the scope of our work.
  • Develop a short- and long-term business development plan that outlines revenue and partnership requirements to activate the location’s strategy and other organizational priorities as determined by the CEO and CFO
  • Lead conversations with prospective partners about new challenges for IDEO.org to tackle with them and work with design teams to scope projects that position us for success in delivering impact, design excellence, and exceptional growth and development experiences for our team
  • Win (the right) work to sufficiently cover annual revenue, utilization, and portfolio goals developed in partnership with the CFO and CEO
  • Cultivate and sustain a wide portfolio of relevant cross-sector relationships (e.g., foundations, companies, government, philanthropists, nonprofits) that over time can bring critical resources and opportunities to your location and IDEO.org more generally

Location Leadership

  • Partner with the CEO, Executive Leadership Team, and Board of Directors to craft and execute IDEO.org’s strategy, priorities, and goals.
  • Ensure financial and operational success of Nairobi, including budgeting, grants management and reporting, and adhering to key organizational systems.
  • Engage as a member of the Executive Leadership Team, shaping and demonstrating ownership for organization-wide decisions and communicating decisions to the Nairobi studio.
  • Invest in building an equitable and inclusive Nairobi studio by helping recruit and onboard people from diverse backgrounds, and lead by example in illuminating and minimizing unconscious biases across the studio.
  • Lead an experience team to make the IDEO.org studio a thriving, creative, energetic place to work, mobilizing other local leadership support.

The post IDEO.org Job Vacancy : Managing Director appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post IDEO.org Job Vacancy : Managing Director is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

Sheer Logic Job Vacancy : Sales Executive

Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Sales Executive position for one of our clients who deal with courier.

Sales Executive Job Responsibilities

  • Listening to customer requirements and presenting products appropriately to make a sale;
  • Meet and exceed target set in terms of contributing and generating revenue for the department;
  • Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue into revenue generating business;
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
  • Cold calling to arrange meetings with potential customers to prospect for new business;
  • Responding to incoming email and phone enquiries;
  • Acting as a contact between the company and its existing and potential markets;
  • Negotiating the terms of an agreement and closing sales;
  • Representing the company at trade exhibitions and events under the guidance of HOD and or Team Leader;
  • Negotiating on price, costs, delivery and specifications with buyers and managers;
  • Challenging any objections with a view to getting the customer to buy;
  • Recording sales and order information and sending copies to the sales Leader , or entering into a computer system;
  • Reviewing your own sales performance, aiming to meet or exceed targets;
  • Gaining a clear understanding of customers’ businesses and requirements;
  • Making accurate, rapid cost calculations and providing customers with quotations;
  • Feeding future buying trends back to the company for decision making purposes;
  • Assimilate market information and take part in the overall business development through weekly / monthly sales meetings.
  • Follow up with clients for outstanding payments supported by the Finance department.

Qualifications for the Sales Executive Job

  • Minimum of three (3) years of related experience or training in service sector
  • Working knowledge of the Courier Industry.
  • A university degree in Sales and Marketing or business studies is preferred
  • Aptitude in delivering attractive presentations
  • Problem-solving and analytical skills to interpret sales performance and market trend information.
  • Ability to develop marketing and sales strategies.
  • Excellent oral and written communication skills.
  • Good working knowledge of Microsoft Office Suite is required.
  • Thorough understanding of marketing and negotiating techniques
  • Self-motivated with a results-driven approach

The post Sheer Logic Job Vacancy : Sales Executive appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post Sheer Logic Job Vacancy : Sales Executive is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/