Saturday 10 March 2018

Check Out! Entry Level Safaricom Jobs To Apply For This Weekend In IT, Sales & Engineering

Looking for a job? Apply here for the latest Safaricom jobs in Kenya today. There are vacancies available in Engineering, IT an Sales.

1. Safaricom Jobs Quality Analyst

To perform monthly and on demand quality assurance and investigative product tests to assure functionality, quality and billing.

A graduate with a degree in Engineering or IT and have at least 2 years’ experience in Telecommunications field, experience in access network is an added advantage.

Apply here for the Safaricom Jobs Quality Analyst

2. Safaricom Jobs Solutions Integration & Testing

Integrating various solutions components in line with the solution design and ensuring that deployed solution meet and exceed set quality benchmarks.

Degree in Computer Science or Engineering related discipline and 2-3 years experience in planning, deployment and operation of an enterprise or service provider network.

Apply here for the Safaricom Jobs Solutions Integration & Testing

3. Safaricom Jobs Account Relationship Manager

Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management.

A minimum requirement of a Bachelor’s degree and at least 3 years exposure/experience in sales management.

Apply here for the Safaricom Jobs Account Relationship Manager

The post Check Out! Entry Level Safaricom Jobs To Apply For This Weekend In IT, Sales & Engineering appeared first on Jobs in Kenya - https://jobwebkenya.com/.



The post Check Out! Entry Level Safaricom Jobs To Apply For This Weekend In IT, Sales & Engineering is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/

Safaricom Job Vacancy : Public Sector – Account Relationship Manager

Department Description

We are pleased to announce the following vacancy in the Enterprise Sales & Retention – LE & Public Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

The Account Relationship Manager will be responsible for Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs vertical. The key objective will be to drive and achieve revenue targets through solution selling and segment propositions as well as maitaining great customer relationship to sustain retention and service experience.

Responsibilities

Customer Acquisition and Revenue Growth

  • Identify growth prospects (New/Up-sell/Cross-Sell) within the TML
  • Drive identification and adoption of relevant segment propositions
  • Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management.
  • Proactive Relationship performance management and tracking
  • Grow Solution Sales within Public Sector and NGOs TML; through acquisition and penetration.
  • Provide thought leadership and Insights from customer engagements within the Public sector and NGOs Vertical.

Relationship & Baseline Retention

  • Develop and execute customer ring fencing strategies in Public sector and NGOs Vertical
  • Stimulate existing prepositions within Public sector and NGOs Vertical.
  • Develop strong relationships at CXO level in government and wider Buying Centers to understand mid-to-long term Public sector and NGOs objectives.
  • Churn Management in Public sector and NGOs Vertical
  • Contract Management: Follow up on all existing contracts & renewal.
  • Provide insight into the refinement of customer journey processes
  • Timely response to customer correspondence (not later than 24 Hrs.)
  • Flag potential escalations timeously.

Relationship Account Development Planning

  • Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan.
  • Leverage company assets (events & activities) to nature relationship with key stakeholders (CXO & Buying Centre).

Other Responsibilities 

  • Achievement of set revenue billing target.
  • Document Sales pipeline within the SLA’s.
  • Accurately monitor accounts performance on a weekly basis to ensure each account meets set thresholds.
  • Accurately monitor product performance and contribution on a weekly basis to ensure balanced portfolio management between strategic and organic growth.
  • Quarterly Service Review meeting for each account.
  • Retain 100% of new revenue within FY
  • Ensure less than 1% churn at account and revenue level
  • Execution loyalty and/or service contract programs per month
  • Organize a Discovery/Innovation workshop per Quarter,
  • Update Relationship development plans (Market Trends, Penetration Index, Wallet Share, and Relationship-
  • Specific Initiatives) quarterly and maintained in a central folder.
  • Ongoing development of relationship matrices and engagement model for all accounts and industry influencers.
  • Deliver 2 Executive Sponsorship per quarter.
  • 100% adoption of SFA tool by the sales team
  • Ensure timely and accurate use of SFA for management of the sales cycle
  • Daily, Weekly and monthly reporting of Relationship engagement activities feeding into the management report
  • Consistence weekly feedback to the management on the market needs for the portfolio under management.
  • Achieve Unmatched Customer Experience to Maintain Number 1 position in NPS
  • Achieve a customer satisfaction rating of at least 95% as per internal measurement mechanisms

Additional Details

  • A minimum requirement of a Bachelor’s degree
  • At least 3 years exposure/experience in sales management for Public Sector and major corporate clients.
  • Be commercially savvy with a deep understanding and demonstration of solution selling.

The post Safaricom Job Vacancy : Public Sector – Account Relationship Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Safaricom Job Vacancy : Solutions Integration & Testing

Organization Name: Solutions integrations and Testing

Department Description: Technology Enterprise Services

Brief Description

The job holder will be responsible for ensuring quality and timely delivery of customer solutions through integration of all network components and applications/services involved.

Responsibilities

  • Integrating various solutions components in line with the solution design.
  • Ensuring that deployed solution meet and exceed set quality benchmarks.
  • Participate in project management and communication at all stages of deployment.
  • Thorough documentation of deployed solutions
  • Smooth handover to support to ensure seamless acceptance into in-life.
  • Continuously work with other teams to streamline internal process to improve service delivery
  • Capture and add accurate customer details in all support systems (NMS, CRM etc)
  • Provide customer solution documentation depicting current situation before deployment and after deployment
  • Maintain relevant accreditation and certification
  • Continuous research and training to improve speed, effectiveness and quality of deployment
  • Training in deployment of all new services and solutions

Requirements

  • Degree in Computer Science or Engineering related discipline
  • Accreditation in network or data center services (Minimum CCNP Proficiency Level)
  • 2-3 years experience in planning, deployment and operation of an enterprise or service provider network
  • Sound IP routing and switching skills.
  • Strong relationship building skills.
  • Project Management skills.
  • Software development and integration skills
  • Sound product knowledge of the business’ existing product portfolio.
  • Participation in service improvement initiatives.

The post Safaricom Job Vacancy : Solutions Integration & Testing appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Safaricom Job Vacancy : Network Assurance Quality Analyst

Department Description

We are pleased to announce the following vacancy in the Revenue Assurance Department within the Risk Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Principal Engineer – NetworkAssurance, the position holder will provide assurance to the businesson network quality of traffic on all network sites (2G/3G/4G/LTE)and evaluateimpact on revenues and customer experience.

Responsibilities

  • To monitor and report on Network KPI’s (Availability,Accessibility, Retainability, Mobility)
  • To Investigate and analyze, and translate intopotential revenues loss on network anomalies noted.
  • To carry out Drive tests to ensure customerKPI’s and ensure that regulators KPIsare met
  • To perform monthly and on demand quality assurance and investigative product tests to assure functionality, quality and billing.
  • To carry out Call drop analysis, revenueimpact quantification and escalation to relevant team for resolution
  • To monitor Network Traffic statistics in linewith voice and data campaigns to assure service availability, capacityreadiness and revenue effect.
  • To analyze anomalies noted on Network KPI’s toidentify possible root cause and escalate to relevant team and follow up untilresolution on all quality of service issues noted.
  • To Attend to CAB meetings and update the relevant teams in Revenue assurance to ensure monitoring during change
  • To perform Weekly Network capacity andutilization monitoring and reporting.
  • To Track interconnect links capacity and utilization to ensure they operate within set thresholds.
  • To ensure new technologies integration and products are performing as per perceived plans and analysis on revenue streams.
  • To Maintain updated Network topology across all technologies (Mobile Data, Voice, SMS, Wimax, etc) and ensure risk management team is updated on any changes i.e either additions or decommissioning.

Requirements

  • A graduate with a degree in Engineering or IT.
  • Have at least 2 years’ experience in Telecommunications field, experience in access network is an added advantage
  • Knowledge in 2G/3G/4G/Wimax and the related service in each of the Technology offers
  • Ability to analyze significant amounts of data and information and be able to monitor and explain trends and variances
  • Developed interpersonal and communication skills

The post Safaricom Job Vacancy : Network Assurance Quality Analyst appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Alternate Doors Job Vacancy : Junior Medical Rep

Our Client is currently recruiting a Junior Medical Rep.

Responsibilities

  • Calls on customer accounts as assigned by Senior Sales Representative providing technical, marketing and administrative product information and demonstrations; quotes appropriate customer prices.
  • Schedules, picks up and delivers orders for assigned accounts.
  • Responds to customer needs, requirements and problems in accordance with company policy seeking direction from Senior Sales Representative as needed.
  • Remains informed of new products and other general information of interest to customers.
  • Maintains account records and report activities and submits as required by the Company.
  • Manage and submit sales expenses in accordance with budget and company policy.
  • Acts as liaison between customer and Marketing, Customer Service, and Credit Departments.
  • Monitors and gathers information on competitor activity.
  • Completes special projects as assigned
  • Effectively manage personal sample inventory.
  • Attends training sessions as assigned by Supervisor/Manager.
  • Must comply with applicable ISO and industry regulations as stated in Quality Manual
  • Must embody the Company’s Vision, Mission and Values
  • Other duties may be assigned

Requirements

  • Bachelor’s degree in sciences or diploma or Nursing degree and or nursing experience
  • Medical sales experience
  • Able to travel for at least 3 weeks in a month
  • Able to identify and establish new business
  • Able to grow existing brands and business
  • Understand market conditions and able to undertake relevant research
  • Must be a quick learner and possess commercial awareness
  • Able to maintain detailed and organized records and submit regular marketing reports
  • Able to present and communicate to prospective doctors/nurses on a one on one and formal setting.
  • Accountable, strong integrity and hard worker
  • Fully computer literate
  • Team player and able to close the deal
  • A driving license is essential

The post Alternate Doors Job Vacancy : Junior Medical Rep appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Alternate Doors Job Vacancy : Site Supervisor

Our client is an Award-winning interior fitout company based in Nairobi currently seeking to hire a Site Supervisor.

Job Summary

To ensure that the client’s requirements are met, the project is completed on time and within budget and that everyone else is doing their job properly.

Responsibilities

  • Maintaining quality control procedures
  • Demonstrate effective risk management and mitigation practices through proper risk identification, assessment, tracking and communication.
  • Lead project meetings with contractor and stakeholders effectively delivering results in a timely manner.
  • Actively manage and report on the status of the project schedule and budget.
  • Monitor the contract progress and make recommendation to client for contractor payments.
  • Work closely with the Project Manager to plan the project effectively, by ensuring that the project requirements, specification, design drawings, health and safety proposals are all read, understood and agreed, and that a project programme is in place.
  • Set up an emergency plan and general site facilities for the project, ensuring that
    these are in line with the health and safety proposal.
  • Form and maintain the storage facilities and manage stock planning so that stock,materials, plant and tools are organised to meet the timescales for the project.
  • Formulate a material schedule for the project, including take off from issued drawings and specifications, and produce requisitions as far ahead of programme periods as possible to enable best prices to be obtained by the
  • Procurement Department.
  • Maintain the work schedule and track progress, keeping records on file and copying weekly records to project manager/ office.
  • To manage building contracts on-site, liaising with the Project Manager, client, sub contractors and other trades, co-ordinating all aspects of the works.
  • Oversee/provide a first aid facilities, ensuring there is a first aid area is kept clean and first aid kit is well stocked.
  • Ensure safety to public, site visitors and staff on site at all times, ensuring that preventative measures are taken, including personal protection, following safety
    instructions and following all aspects of the health and safety proposal for the site.
  • Maintain security of completed works, perimeter barriers, stored materials and
    plant, at all times during the project
  • Supervise and manage all site based operatives, overseeing all aspects of their work, to include; carrying out safety inductions; tool box talks; controlling quality of work; ensuring method statement and order fulfilment; cleanliness & tidiness; the use of plant and tools, waste reduction; upkeep of plant and facilities; use of personal protection equipment/wear,
  • Check that all materials used, including those used by sub contractors, are
    compliant with technical and quality specifications.
  • Keep photographic survey of all site operations and works and forward to the
    office via line manager.
  • Maintain and track deliveries, ensure that stock and materials are deployed properly, off load/check all deliveries to relevant storage facilities, and manage stock issue, adhering at all times to operational needs and with due regard for health, safety and security
  • Advising and implementing cost savings at all times, and represent the company in a professional and proactive manner in all dealings with those associated with, and affected by, the building project.
  • Any other duty assigned to you by your supervisor from time to time.

Requirements

  • Bachelor’s of Building and construction/ Construction Management
  • Diploma in Building & Construction
  • Must be registered with National Construction Authority board
  • At least 5 to 7years experience on construction and site works especially in interior fitout company

Competencies/Abilities/Skills Required

  • Must be proficient in the use of computer to prepare reports using Microsoft Office programs such as Word and Excel.
  • Excellent working knowledge of construction scheduling and outage planning.
  • Must be able to read and understand construction drawings and specifications.
  • Must be able to easily move around active construction site safely and effectively.
  • Must have highly-effective written and verbal communication skills.
  • Excellent team leader/player with exceptional interpersonal skills to deliver results
  • Must have proven problem-solving skills.
  • Supervisory skills

The post Alternate Doors Job Vacancy : Site Supervisor appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Alternate Doors Job Vacancy : Graphic & Web Designer

Our Client is currently recruiting a Graphic and Web Designer.
Job Description
As a Graphic and Web designer, you are directly responsible for our digital and brand portfolio via;

Responsibilities

Web and Graphic Management:
  • Design, update and management of the company’s web and commercial platforms. This includes; The  companys Website, product/solutions Landing Pages and commercial platforms , generate a weekly report on our platforms; SEO, Optimization rating, Total Reach, Total Engagement, Page visits and other site analytics as provided by Google.
  • Design of all required company brand and marketing collateral for internal and external use. After the necessary approval is made by management, a high-res print ready artwork should be submitted to procurement for print /production.
  • Design of all company and staff presentations, ensure all presentations adhere to our brand guidelines and uphold the company brand.
  • Develop and manage a current Company Brand Book to be reviewed by management and updated every quarter.
  • Provide website technical user end support as and when required by all  staff members
Lead Generation
  • Work hand in hand with the Content Developer to ensure that all web and digital commercial platforms are optimized and have the correct content to generate a minimum of
  • Seventy-five (75) monetary leads a week thus three hundred (300) monetary leads a month.

Requirements

  • Diploma or Degree in graphic & web design.
  • Candidate must have good knowledge of WordPress, Php , Html and Css
  • Strong grasp of E-Commerce and digital communication applications
  • Deep functional knowledge on web and graphic design applications like Photoshop, Adobe Illustrator, Joomla among others.
  • Sufficient understanding in digital brand development and implementation.
  • Must have hands on experience with Google platforms i.e. Analytics, Ad words, AdSense, SEOs and Web Optimization
  • Experience in planning and delivering web based and graphic content
  • Minimum of (2) years of relevant experience preferably as a web or graphic designer.

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Alternate Doors Job Vacancy : Accounts Assistant

Our client, a leading ICT company in Kenya, is seeking to recruit an Accounts Assistant

Responsibilities

  • Receive and process all invoices, expenses forms and request for payments,
  • Prepare daily sales reconciliations and monthly bank reconciliations
  • Office administration and other duties as allocated.
  • Filing of all payment vouchers and other financial records in systematic and organized manner to ensure ease in retrieval and reference
  • Data capture of financial transaction on to the ERP system.
  • Petty cash administration
  • Aid in preparing annual budgets
  • Aid in preparation of management accounts other financial reports
  • Deputize for the Accountant
  • Any other duties as may be allocated.

Requirements

  • Undergraduate degree in finance and accounting or business related course
  • Professional qualification: CPA
  • Minimum of 2years experience in a busy organization
  • Proficiency in use of accounting software:  quick books
  • Computer literate: Proficiency in word, Excel and power point.
  • Strong analytical and communication skills
  • Team player and agile/proactive to learn
  • Ability to work under pressure with strict deadlines

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Alternate Doors Job Vacancy : Marketing Communication Specialist

Our Client is currently recruiting a Marketing Communication Specialist.

Responsibilities

  • Manage the day-to-day internal and external communications and marketing activities
  • Correspond with external and internal stakeholders to keep them informed of company developments.
  • Build on existing and develop new relationships with our clients, media, key decision makers, suppliers and other relevant parties
  • Coordinate the design of promotional material and distribute in online and offline channels
  • Advertise our company and products/services on various media
  • Plan interviews and press conferences
  • Produce marketing copy for our services
  • Craft and send regular newsletters with company updates
  • Track ROI for marketing campaigns
  • Monitor corporate website and social media pages and address clients’ queries
  • Network with industry experts and potential clients to drive brand awareness
  • Gather customer feedback to inform sales and product teams
  • Develop marketing materials; create/write case studies and product guides to drive sales.
  • Research and plan out communications programs
  • Create strategies to increase employee awareness and promote productivity
  • Plan and write content for copy publications, website pages, scripts for presentation and videos, product brochures, sales leaflets, corporate brochures, annual reports for the directors, newsletters, customer magazines.
  • Effectively communicate with our different target audiences, including customers, journalists, investors, suppliers and the community, advise other employees and managers on communication tasks, and use written and verbal skills to create a wide range of product and corporate communication material.

Requirements

  • Proven work experience as a Marketing Communications Specialist or a similar role
  • Familiarity with B2B and B2C advertising campaigns
  • Hands-on experience with web content management tools
  • Knowledge of SEO and Google Analytics
  • Experience with marketing campaigns on social media
  • All-round knowledge of advertising, PR and media
  • Excellent written and verbal communication.
  • Ability to work under pressure
  • Be imaginative.
  • Degree in Marketing or relevant field

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Virtual HR Job Vacancy : Human Resource Assistant

Our client is in the hospitality business with 4 hotel units operating across the country ranging from a 3-star budget business hotel to a 5-star luxury camp.

They are seeking to recruit a highly motivated and self-driven professional to fill in the following position in their Nairobi office.

The Human Resource Assistant will support the human resource department in HR operations.

Responsibilities

  • Maintaining employee records and assisting in updating the human resource database
  • Facilitating induction of the new employees
  • Assisting in the implementation of HR initiatives
  • Assisting in leave management by keeping leave records and other HR documentation
  • Assisting in processing the employees’ requests and guiding staff on processes

Requirements

  • A minimum of a Diploma in Human Resource Management or relevant field
  • A minimum of 2 years’ experience in a Human Resource operations
  • Experience with MS Office applications
  • Knowledge of the Labour Laws
  • Excellent organizational and time-management skills

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Tamarind Group Job Vacancy : Shift Commander

Starting date: Immediate.

Who are we?

Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.

The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.

We invite you to be part of our team by submitting your application to the following role.

Responsibilities

  • Maintain complete knowledge of correct maintenance and use of all security equipment and ensure they are used only as intended.
  • Inspect team members and service providers, including their belongings upon entrance to and exit from the hotel and as per established guidelines.
  • Inspect and ensure the safety and legitimacy of all deliveries to the hotel. Advice the Security Manager of any discrepancies in deliveries of supplies against receipt book and of any suspicious activity
  • Resolve internal/external guest complaints arising from security and safety issues, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of hotel room count, group arrivals, VIP’s, special events, and hotel team member job responsibilities.
  • Record pertinent information in department daily log book, and communicate urgent matters immediately to the Security Manager.
  • Any other duty as assigned from time to time

Requirements

  • Diploma in Security Management
  • 2 years’ experience in a Hotel Security Management Role a Must
  • Certificates in Fire Safety and First Aid
  • Military or police experience is a plus
  • Be able to prioritize, organize, and follow-up.
  • Be a clear thinker and be able to remain calm and resolve problems using good judgment.
  • Maintain confidentiality of guest information and pertinent hotel data.

The post Tamarind Group Job Vacancy : Shift Commander appeared first on Jobs in Kenya - https://jobwebkenya.com/.



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Recours Four Kenya Job Vacancy : Medical Sales Representative

Our Client is a Medical Supplies Company based in Nairobi, Kenya. The firm which represents well known and respected global brands in the country is currently seeking to fill the following positions with highly professional results oriented candidates to open up new markets, grow business from existing clients and grow the overall market share for the firm’s brands:

Responsibilities

  • Assess clients needs and present suitable promoted products
  • Liaise with and persuade targeted doctors to prescribe our products utilizing effective selling skills and performing cost-benefit analysis
  • Provide product information and deliver product samples
  • Attend sales meetings, conference calls, training sessions and symposium circuits
  • Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
  • Build positive trust relationships with medical representatives to influence targeted group in the decision making process
  • Monitor and analyze data and market conditions to identify competitive advantage
  • Keep accurate records and documentation for reporting and feedback
  • Pursue continuous learning and professional development and stay up-to-date with latest medical data

Requirements

  • Bachelor of Science Degree/ and Nursing Background
  • Ability and discipline to remain focused on set goals
  • 2-3 Years proven results in the industry
  • An eye for opportunity
  • Potential for further development

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Recours Four Kenya Job Vacancy : Shop Manager

Responsibilities

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance.
  • Additional store manager duties as needed

Requirements

  • A diploma in Sales
  • At least 2 years working experience in sales.
  • Willing to relocate to Naivasha.
  • Aggressive

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Janta Kenya Job Vacancy : Data Analyst

Net Salary -Ksh 25,000

Job summary

Our Client in the tracking industry is urgently seeking to recruit a data analyst to join their dedicated team in Nairobi.

Responsibilities

  • Use statistical methods to analyze data and generate useful business reports.
  • Work with management team to create a prioritized list of needs for each business segment.
  • Identify and recommend new ways to save money by streamlining business processes.
  • Use data to create models that depict trends in the customer base and the consumer population as a whole.
  • Work with departmental managers to outline the specific data needs for each business method analysis project.
  • Able to do complete life cycle data generation and outline critical information for each Project Manager.
  • Troubleshooting the reporting database environment and reports.
  • Generating reports from single or multiple systems.
  • Supporting initiatives for data integrity and normalization.
  • Helping develop reports and analysis

Requirements

  • Bachelor’s Degree in Mathematics or Computer Engineering.
  • Ability to collaborate effectively and work as part of a team.
  • Strong attention to detail.

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Evidence Action Job Vacancy : Administration Officer/Receptionist

Evidence Action is seeking an Administration Assistant/Receptionist to manage the front desk for it’s Kenya. The incumbent will join a fun, fast-paced and collegial team to offer general office administration. Perfect for an energetic candidate with passion for Evidence Action’s mission to be a world leader in scaling evidence-based and cost-effective programs to reduce the burden of poverty.

About the Position

Office Management

  • Receive and answer telephone calls and take messages as well as report a faulty line
  • Organize travel arrangements for staff, including partners and consultants, both Air and ground transport.
  • Arrange accommodation for any employees of Evidence Action visitors and partners, if need be.
  • Monitor incoming emails and answer or forward as required.
  • Managing relationships with internal and external visitors for any administration assistance required by coordinating with my supervisor and programs
  • Regularly update and maintain databases such as mailing lists, contact lists and client information.
  • Coordinate outgoing messenger and courier service making sure all information required is provided for outgoing mail.
  • Receive, sort and distribute incoming mail.
  • Receive and direct visitors and make sure they sign the visitors’ book.
  • Maintain a safe and clean reception area by complying with procedures, rules and regulations.
  • Maintain continuity in the team by documenting and communicating actions, irregularities and continuing needs.
  • Ensure all windows and doors are closed in the evening
  • Log in incoming and outgoing mail
  • Any other duty as may be assigned by the supervisor.

Qualifications, Experience and Skill

  • Minimum Degree holder in Business Management or related course
  • 3-5 years’ work experience
  • Knowledge of office management systems and procedures
  • Good personal skills
  • Fluency in written and spoken Swahili and English
  • Proficient in MS Office/ computer skills

Desired Attitude

  • Independent, proactive and willing to take initiative.
  • Flexible and adaptable outlook approach to work undertaken.
  • Ability to interact professionally with people from diverse backgrounds.
  • Self-motivated with the ability to operate under own initiative and also take instructions to prioritize and manage any given workload.
  • Team Player.
  • Time management.
  • Presentable, polite, calm, welcoming and enthusiastic disposition with a positive attitude and good sense of humor.
  • High level of integrity and dependability with a genuine concern and commitment to staff.
  •  Enthusiastic to take on a role while developing personally and professionally

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Foreign and Commonwealth Office Job Vacancy : Personal Assistant to Defence Adviser

Main purpose of job:

To provide Administrative support to the Defence Adviser and the wider Defence Section. The job combines standard secretarial support and diary management as well as general budget management. Facilitating travel in the region, basic IT support as well as organising events on behalf of the Defence Section.

Roles and responsibilities / what will the jobholder be expected to achieve?:

  • Provide support to the Defence Adviser (Brigadier) and Military Adviser (Lieutenant Colonel);
  • Monitoring incoming emails and despatch as required, assisting the Staff Assistant with incoming and outgoing mail;
  • Booking appointments on behalf of the Defence Adviser and running his diary, coordinating with the High Commissioner’s office and other PAs to ensure accuracy;
  • Arranging all travel and meeting requirements for the DA/MA and incoming visitors to countries for which they have responsibilities;
  • Providing social secretarial duties, writing invitation cards, place cards, menus and compiling guest lists, maintaining contact lists, arranging caterers etc;
  • Carrying out office filing and maintenance of the filing system and the ordering and managing of stationery and other office supplies as directed by the Staff Assistant;
  • Liaison with Kenyan Ministry of Defence (KMOD), Ministry of Foreign Affairs and other ministries as required;
  • Obtaining Diplomatic Flight Clearances for all RAF flights and Royal Naval Ships entering countries for which the Defence Adviser has responsibilities in the absence of the Staff Assistant;
  • Assistance with UK visas for Senior Military Personnel from countries for which the Defence Adviser has responsibilities;
  • Facilitating attendance on UK courses for military personnel from countries for which the Defence Adviser has responsibilities;
  • Provide assistance for UK VIP’s visiting Kenya including visit programs;
  • Support to BHC social events including production of invites and menus etc;
  • Assistance in the management of the Defence Adviser’s residence, specifically act as the point of contact between the residence and the BHC management section and other agencies involved in its upkeep;
  • Liaison with Kenyan, Tanzania and Seychellois Armed Forces including production and tracking of Notes Verbales and following up on responses;
  • Ensuring Defence Section driver is fully briefed on schedules;
  • Managing the office refreshment fund and producing refreshments for principals and visitors, keeping refreshment area, crockery and equipment clean and tidy;
  • Providing cover for the Staff Assistant during absences;
  • Providing cover for the Personal Assistant to the High Commissioner during absences;
  • Undertaking other duties detailed by the Defence Adviser or Staff Assistant.

Resources managed: Line management responsibility for Defence Section Driver

 

Essential qualifications, skills and experience
  • Hold one of the following passports: UK, US, Canada, Australia, New Zealand
  • Minimum of 2 years work experience
  • Extensive experience of developing good working relationships with key stakeholders at all levels;
  • Excellent IT skills (a working knowledge of Microsoft Excel and Word is essential);
  • Good oral and written communication skills, attention to detail and initiative;
  • The ability to respond flexibly to competing demands.

 

Desirable qualifications, skills and experience
  • Budget Management Experience will be an added advantage
  • Ability to work a flexible schedule including nights and weekends on limited notice as occasional out of hours working may be required, which would be eligible for TOIL

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Entry Level Jobs @ Aga Khan Hospital This Weekend!

Are you looking for a job in Kenya? Find here the latest Aga Khan Hospital jobs in Kenya.

1. Aga Khan Hospital Jobs Internal Audit Assistant

Relevant Degree from a recognized University

Internal Audit qualification, CPA or equivalent

Apply for Aga Khan Hospital Jobs Internal Audit Assistant

2. Aga Khan Jobs Pharmaceutical Technologist (2 Posts)

Diploma in Pharmaceutical Technology

Two years working experience in similar position preferably in a hospital set up

Apply for Aga Khan Jobs Pharmaceutical Technologist 

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Janta Kenya Job Vacancy : Data Analyst

Our client in the tracking industry is urgently seeking to recruit a data analyst to join their dedicated team in Nairobi.

Duties and Responsibilities

  • Use statistical methods to analyze data and generate useful business reports.
  • Work with management team to create a prioritized list of needs for each business segment.
  • Identify and recommend new ways to save money by streamlining business processes.
  • Use data to create models that depict trends in the customer base and the consumer population as a whole.
  • Work with departmental managers to outline the specific data needs for each business method analysis project.
  • Able to do complete life cycle data generation and outline critical information for each Project Manager.
  • Troubleshooting the reporting database environment and reports.
  • Generating reports from single or multiple systems.
  • Supporting initiatives for data integrity and normalization.
  • Helping develop reports and analysis

Qualification

  • Bachelor’s Degree in Mathematics or Computer Engineering.
  • Ability to collaborate effectively and work as part of a team.
  • Strong attention to detail.

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ACDI VOCA NGO Job Vacancy : Management Officer

Resilience and Economic Growth in the Arid Lands-Accelerated Growth (REGAL-AG) project is a seven year, $24.4 million dollars USAID funded project that seeks to foster increased competitiveness in the livestock value chain – particularly red meat, live animals, camel / cattle dairy, and poultry production – while generating economic opportunities for actors along the value chain, particularly pastoralist livestock keepers, including women and youth.

In the final year, REGAL-AG will support the construction and rehabilitation of eight additional livestock markets and livestock infrastructures through its Community Contracting Fund, aimed to alleviate market infrastructure constraints and generate economic opportunities.

ACDI VOCA is seeking an experienced and talented VAT Management Officer for 7 months.

The employee will under the supervision of Finance Director.

The VAT Management Officer is responsible for the overall management of Value Added Tax (VAT) filing, tracking and collection, following the finance policies and procedures for the USAID-funded Kenya programs.

The duties are including but not limited to the responsibilities outlined below.

The position will be based in Nairobi.

Responsibilities:

  • Maintain an accurate and comprehensive tracker of all invoices and DA1 forms submitted to USAID.
  • Prepare monthly reconciliations of DA1 sent and received/refunded.
  • Update the VAT tracker with all approved DA1 forms received from USAID.
  • Systematically file the approved DA1 forms upon receipt.
  • Collect VAT refunds from vendors as and when the approved DA1 forms are received.
  • Maintain and systematically file, paper trail of the collection process relating to each approved DA1 form.
  • Update the VAT tracker for with monies/ cheques /credit notes received.
  • Follow up on original invoices and ETR receipts and prepare DA1 forms for printing within 30 days of the invoice date.
  • Preparing DA1 filing and submitting the return to USAID.

Qualification

To perform this job successfully, the VAT Management Officer must be able to perform each essential duty satisfactorily.

While the requirements listed below are representative of the knowledge, skills, and/or ability required; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Providing support in Accounting and Finance department
  • Business degree or CPA 2 /ACCA 2 or equivalent certification
  • Two years’ experience of VAT management in donor funded project or experience in debt collection.
  • Good administrative and organizational skills; record keeping and filling systems.
  • Attention to detail and good communication skills.
  • Experience with USAID project procedures, policies and compliance requirements are highly preferred.
  • A good command on Microsoft Office Word and Excel
  • Fluency in English required

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WWF Kenya Job Vacancy : Conservation Director

Are you creative, dynamic and driven by a passion for biodiversity and vision for a world where people live in harmony with nature?

WWF Kenya believes in a future where people live in harmony with nature, so we’re committed to safeguarding the natural world.

Best known as Kenya’s leading conservation organisation, we also work on tackling key global threats such as climate change, as well as reducing unsustainable consumption patterns and supporting sustainable production.

We focus on influencing the decisions — often involving governments, businesses and partners – which have a significant impact on the natural world, using our expertise and experience. To do this, we need to create an organisation that is results-driven and adaptable. which inspires positive solutions to our Country’s environmental problems.

We are recruiting the role of Conservation Director within the Conservation Division of WWF Kenya to help achieve our ambitious goals. and build a future in which people live in harmony with nature.

Location: WWF Kenya’s Office in Nairobi.

The Role: This role leads on the exciting challenge to achieve this, and encompasses both our investments in conservation and social development programmes, and in organisational development to further strengthen a WWF Kenya office that deliver them.

Responsibilities

  • delivering against annual and longer term objectives, achieving the agreed results;
  • managing the performance and development of your team to deliver the agreed results;
  • Prioritising, adapting and making recommendations as necessary in a fast-moving context.

To be successful in this role, you will:

  • feel motivated by the challenge and opportunity of managing people, and holding them accountable for delivery;
  • have energy, drive and resilience, and the capacity to flourish responding to complexity and competing demands;
  • be able to function as an organisational leader owning responsibility for organisation-wide goals, as well as focusing on the specific priorities of your own role;
  • know how to influence and persuade others, operating in an international context;
  • Understand the realities of delivering conservation and social development programmes, and of operating in the Kenyan context.

Job Requirements

This is the ideal job for you if you have

  • an advanced degree (masters or higher) in Biology, Natural Resources, Environment, Social Science or related discipline
  • At least 10 years of experience in conservation planning and programme design, M&E, audits and evaluations both at the conceptual and practical level
  • 7 years post-graduate professional direct experience in relation to environment, development, conservation or sustainability; and
  • at least 5 years in a senior conservation leadership role

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CDL Kenya Job vacancy : Key Account Manager

We are seeking to recruit an aggressive, mature suitable person to fill the position of a Key Account Manager within Sales Department.

Job Purpose

  • Overall responsible for managing allocated and new key accounts.
  • Must continuously grow the sales revenue of the company
  • In charge of brand visibility and merchandising at the key accounts
  • Maximize every selling opportunity to achieve targets and build relationships with partners.

Duties and Responsibilities

Effectively manage key accounts to business and customer expectations:

  • Expand and broaden the customer interface, understanding the structure and hierarchy of each key accounts.
  • Communicate and influence at appropriate levels within each key accounts.
  • Utilize to best effect the technical and innovation resources of the business.
  • Develop a key account strategy in line with the customer strategy, coordinating internal activities to capitalize opportunities.
  • Manage customer expectations whilst consistently achieving expected deadlines in all key accounts.

Drive profitable growth within key accounts, whilst defending margin levels:

  • Evaluate potential market opportunities.
  • Develop, implement and manage effective growth strategies.
  • Effectively market the company product portfolio.
  • Exploit potential sales opportunities within each key account.
  • Establish and maintain appropriate contracts which deliver sales and margin security.

Ensure timely and relative collation of management information including sales reporting:

  • Complete monthly sales performance reporting against budget.
  • Prepare agreed KPI reports.
  • Compile relevant market and competitor reports.
  • Prepare and finalize an annual sales budget in line with the business growth plan.
  • Understand and communicate potential business threats and opportunities.
  • Continually revisit and update the sales strategy for each key account.
  • Ensure the 3 month forecast is updated weekly.
  • Maintain and develop customer contacts in all key accounts.

 Establish good internal relationships among peer groups and other colleagues within the company:

  • Pursue a culture of right first time and ensure this is integrated as a matter of course.
  • Ensure objectives of projects are communicated and clearly understood within the business.

Qualifications

  • A Diploma/degree in business related field with a minimum of 5 years’ experience in corporate branding sales or related field.
  • Must have experience in corporate sales.
  • Passionate about branding
  • Previous sales experience and a strategic thinker, previous contacts essential
  • Well-developed negotiation skills
  • A strong results orientation with a track record of hitting and exceeding targets.
  • Proven ability to identify and develop relationships with key accounts
  • A self-starter with a tenacious and autonomous attitude towards developing new business and managing targets
  • Energetic and aggressive with personal selling experience with wide sales network.
  • Good analytical and leadership skills, a leader who knows how to motivate and control a team
  • Strong communication, negotiation and presentation skills.
  • Computer Skills: Word, excel, and power-point
  • An interest, enthusiasm and passion for sales

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ACDI / VOCA NGO Job Vacancy : Accountant

Since 1963 and in 146 countries, ACDI / VOCA has empowered people in developing and transitional nations to succeed in the global economy.

Based in Washington, D.C., ACDI / VOCA is a nonprofit international development organization that delivers technical and management assistance in agribusiness, financial services, enterprise development, community development and food security in order to promote broad-based economic growth and vibrant civil society.

ACDI / VOCA currently has approximately 49 projects in 30 countries and total revenues of $151 million

Overview: ACDI / VOCA is currently implementing a $45 million, five-year program entitled “Feed the Future Livestock Market Systems (LMS)” development projects in Northern Kenya funded by the United States Agency for International Development (USAID).

The aim of the USAID Kenya Feed the Future LMS program is to strengthen people’s resilience to shocks and stresses and reduce the prevalence and depth of poverty, household hunger, and chronic undernutrition.

The program aims to do so by taking collective action on economic opportunities, and by strengthening institutions, market systems, governance, and human capital.

ACDI VOCA is seeking an experienced and talented Accountant for 4 months.

The employee will work under the guidance of Finance Director.

The accountant is responsible for the implementation of accounting tasks, policies and procedures for the USAID-funded ACDI/VOCA programs, including but not limited to the responsibilities outlined below.

The position will be based in Nairobi.

Responsibilities

  • Oversee financial transactions, activities and monitor financial compliance with ACDI VOCA and USAID requirements.
  • Prepare payroll accrual schedules for 13th month, severance, leave benefits and allocate the same using time sheet based cost share schedules.
  • Prepare accounting vouchers (Journal vouchers, Banking Disbursement & Receipt Vouchers) and ensure that all supporting documentation (invoices and receipts) are attached and the correct Account & Project codes used.
  • Review staff liquidations & advances and verify that every release of funds is backed-up by supporting documents (e.g. SOW, trip report, receipts) and has been authorized before submitting to Chief of Party (COP) or other authorized signatory.
  • Record Journal vouchers, Disbursement & Receipt entries in the QuickBooks accounting system and ensure that the transactions are properly coded per the
    ACDI VOCA chart of Accounts.
  • Process funds requests and internally control fund use and amounts paid using appropriate checks and controls.
  • Prepare cost share allocation schedule using approved timesheets and pass journal entries to allocate costs charged to the pool.
  • Review and verify cash disbursements from petty cash before replenishment is done.
  • Carry out Balance Sheet reconciliation for all Liability Accounts and ensure that unreconciled items are actioned latest the following month.
  • Coordinate closely with the Operations Assistant in the field offices following up on travel liquidation and advance documentation, giving technical support and coaching.
  • Collection of VAT from vendors whose DA1 forms have been approved by USAID and GOK.
  • Prepare prepayment analysis schedules for rent, medical premiums, sublease receipts and capture amortization transactions in QuickBooks.
  • Perform a monthly physical check on new assets purchased to ensure that they are tagged and accurately updated in the online asset database.
  • Perform a monthly physical check on office and kitchen supplies to ensure that they are accurately recorded and well secured.
  • Assist the Director of finance carry out field office and sub-award compliance reviews.
  • Notify Director of Finance and/or COP in writing about any concerns risks or misuse of resources and report any illegitimate expenses, misuse of funds or other false financial claims.
  • Keep all sensitive program financial information confidential.
  • Perform other finance related duties as assigned by the Director of Finance.

Requirements

  • Bachelor’s degree in accounting or related field.
  • CPA/ACCA or equivalent certification.
  • Minimum seven (5) years of experience in Financial management or equivalent.
  • Sufficient knowledge of accounting standards and government of Kenya tax laws and regulations.
  • Good administrative and organizational skills; record keeping and filling systems.
  • Good problem solver, self-starter and innovative, good communication, leadership and reporting skills.
  • Experience with USAID project procedures, policies and compliance requirements are highly preferred.
  • A strong command on Microsoft Office Word, Excel, QuickBooks and other relevant computer applications.
  • Fluency in English required.

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Kenya Tea Growers Association Job Vacancy : Legal / Advocacy Officer

The Organisation: The Kenya Tea Growers Association (KTGA) is a BMO for the large tea producers that promotes the common interests of the members in the cultivation and manufacture of tea as well as enhancement of good industrial relations and sound wage policies for the workers.
The Association also endeavors to promote industry leadership and foster profitable growth in harmony with good corporate citizenship and a sustainable approach to business.

 

The association wishes to recruit a Legal / Advocacy Officer to drive its advocacy agendas arising out of the emerging and high impacting business environment.
 
Role Summary: Reporting to the Chief Executive Officer (CEO) the Legal / Advocacy Officer will assist the Association in coordinating issues of common interest in industrial relations, production & processing of tea matters, undertake legal, advocacy and lobbying activities to the best interest of the Association

Principal Accountabilities

  • Offer legal advice to the Association on topical issues affecting or likely to affect the Association
  • Offer legal advice to Association members and sponsored institutions and represent them in legal disputes.
  • Prepare the Association contractual instruments including those for the Association sponsored Institutions.
  • Prepare Advocacy / lobbying proposals and briefs and participates in driving the associations advocacy and lobbying agendas
  • Monitors upcoming legislations both at National and County levels and other statutory bodies and advises the Association and recommends on appropriate interventions
  • Promote Industrial relations within the association membership
The Person
  • Bachelor’s degree in Law with extensive experience in such areas as litigation, legal analysis, lobbying and advocacy practices:
  • Strong knowledge of Kenya Labour Laws, International Labour Standards, Industrial Relations Practice in Kenya, Industry Standards and Trends in the Labour Market.
  • Good knowledge of the current trends in Tea and related industries.
  • Thorough knowledge of the Devolved and National legislative processes
  • Strong interpersonal skills, attention to detail, application of strong legal rigor, discretion and high integrity are imperative
  • Updated member of the LSK
  • Strong Computer knowledge and Skills.
  • Strong Presentation skills
  • At least three (3) years relevant experience
Remuneration: A competitive remuneration package will be offered to the successful candidate.

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Safepak Job Vacancy : Assistant Factory Manager

Safepak Limited
Job Title: Assistant Factory Manager

General Responsibilities / Duties

  • Overall In charge of supporting activities for the Plant and handling day to day administrative issues.
  • Responsible for entire supporting functions to run the production smoothly.
  • Inventory planning for smooth production process.
  • Shift change over screening and overseeing.
  • Emergency Preparedness and response in liaison with systems.
  • Correction and Corrective Action Plans i.e. equipment maintenance, Calibrations etc.
  • Overseeing and Coordinating with Contractors.
  • Documentation – Maintaining MIS & Record Keeping.
  • Daily man power planning in both shifts and manpower management.
  • Co-ordination with external agencies related to services e.g Rentokil, fire tech.
  • Compliance of schedule maintenance and maintain hygienic working conditions.
  • Co-ordination with Internal Departments for Any Need.
  • Risk Analysis
  • Ensure all the legal statutory requirements are fully filled OSH, NEMA, Certificate and Medical check.
  • Ensure timely and proper issuance of the PPE to the staff.
  • Ensure lighting, weighing scales, conveyors, ladders and trolleys are in good working conditions.
  • Control over housekeeping, cleaning and maintenance of the plant at all times
  • Compliance of legal requirement. Compliance to ISO 9001, ISO 14000 & ISO 22000 and All other Procedures.
Qualification & Skills
  • Degree or diploma in any Science related field.
  • Training in ISO, FSSC, Health & Safety or Hygiene
  • K.C.S.E – C
  • Mature
  • Strong Personality
  • Good Communication Skills, Good Management Skills and Good Supervisory Skills
  • Ladies only
Pay is 25,000/-

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Safepak Job Vacancy : Customer Service Representative

Safepak Limited
Job Title: Customer Service Representative
Reporting To: Sales & Admin Manager

Responsibilities

  • Managing incoming calls and customer service inquiries
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Writing down customer orders and issue the orders to dispatch
  • Ensuring that Payments for cash sales are done before receipts for any order are generated.
  • Coordinate on delivery of customer’s order to ensure all the deliveries have been done on time.
  • Give instructions in the evening to ensure that all trucks have been loaded in the evening for the morning deliveries.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies
  • Recommends potential products to management by collecting customer information and analyzing customer needs. Prepares product reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
  • Take the extra mile to engage customers.
Skills and Competencies
  • Diploma/ Degree in any business course
  • 1-2 years of Experience in a dynamic environment
  • Must be mature, result Oriented, keen to details and be able to commit themselves fully to the duties assigned.
  • Should posse’s excellent communication, organization and interpersonal skills.
  • Must be 27 years and above.
Salary 25,000/=
Ladies only.

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Check Out! Entry Level Safaricom Jobs To Apply For This Weekend In IT, Sales & Engineering

Looking for a job? Apply here for the latest Safaricom jobs in Kenya today. There are vacancies available in Engineering, IT an Sales.

1. Safaricom Jobs Quality Analyst

To perform monthly and on demand quality assurance and investigative product tests to assure functionality, quality and billing.

A graduate with a degree in Engineering or IT and have at least 2 years’ experience in Telecommunications field, experience in access network is an added advantage.

Apply here for the Safaricom Jobs Quality Analyst

2. Safaricom Jobs Solutions Integration & Testing

Integrating various solutions components in line with the solution design and ensuring that deployed solution meet and exceed set quality benchmarks.

Degree in Computer Science or Engineering related discipline and 2-3 years experience in planning, deployment and operation of an enterprise or service provider network.

Apply here for the Safaricom Jobs Solutions Integration & Testing

3. Safaricom Jobs Account Relationship Manager

Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management.

A minimum requirement of a Bachelor’s degree and at least 3 years exposure/experience in sales management.

Apply here for the Safaricom Jobs Account Relationship Manager

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Safaricom Job Vacancy : Public Sector – Account Relationship Manager

Department Description

We are pleased to announce the following vacancy in the Enterprise Sales & Retention – LE & Public Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

The Account Relationship Manager will be responsible for Strategic Accounts (TML-Target Market List) within the Public Sector and NGOs vertical. The key objective will be to drive and achieve revenue targets through solution selling and segment propositions as well as maitaining great customer relationship to sustain retention and service experience.

Responsibilities

Customer Acquisition and Revenue Growth

  • Identify growth prospects (New/Up-sell/Cross-Sell) within the TML
  • Drive identification and adoption of relevant segment propositions
  • Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management.
  • Proactive Relationship performance management and tracking
  • Grow Solution Sales within Public Sector and NGOs TML; through acquisition and penetration.
  • Provide thought leadership and Insights from customer engagements within the Public sector and NGOs Vertical.

Relationship & Baseline Retention

  • Develop and execute customer ring fencing strategies in Public sector and NGOs Vertical
  • Stimulate existing prepositions within Public sector and NGOs Vertical.
  • Develop strong relationships at CXO level in government and wider Buying Centers to understand mid-to-long term Public sector and NGOs objectives.
  • Churn Management in Public sector and NGOs Vertical
  • Contract Management: Follow up on all existing contracts & renewal.
  • Provide insight into the refinement of customer journey processes
  • Timely response to customer correspondence (not later than 24 Hrs.)
  • Flag potential escalations timeously.

Relationship Account Development Planning

  • Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan.
  • Leverage company assets (events & activities) to nature relationship with key stakeholders (CXO & Buying Centre).

Other Responsibilities 

  • Achievement of set revenue billing target.
  • Document Sales pipeline within the SLA’s.
  • Accurately monitor accounts performance on a weekly basis to ensure each account meets set thresholds.
  • Accurately monitor product performance and contribution on a weekly basis to ensure balanced portfolio management between strategic and organic growth.
  • Quarterly Service Review meeting for each account.
  • Retain 100% of new revenue within FY
  • Ensure less than 1% churn at account and revenue level
  • Execution loyalty and/or service contract programs per month
  • Organize a Discovery/Innovation workshop per Quarter,
  • Update Relationship development plans (Market Trends, Penetration Index, Wallet Share, and Relationship-
  • Specific Initiatives) quarterly and maintained in a central folder.
  • Ongoing development of relationship matrices and engagement model for all accounts and industry influencers.
  • Deliver 2 Executive Sponsorship per quarter.
  • 100% adoption of SFA tool by the sales team
  • Ensure timely and accurate use of SFA for management of the sales cycle
  • Daily, Weekly and monthly reporting of Relationship engagement activities feeding into the management report
  • Consistence weekly feedback to the management on the market needs for the portfolio under management.
  • Achieve Unmatched Customer Experience to Maintain Number 1 position in NPS
  • Achieve a customer satisfaction rating of at least 95% as per internal measurement mechanisms

Additional Details

  • A minimum requirement of a Bachelor’s degree
  • At least 3 years exposure/experience in sales management for Public Sector and major corporate clients.
  • Be commercially savvy with a deep understanding and demonstration of solution selling.

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Safaricom Job Vacancy : Solutions Integration & Testing

Organization Name: Solutions integrations and Testing

Department Description: Technology Enterprise Services

Brief Description

The job holder will be responsible for ensuring quality and timely delivery of customer solutions through integration of all network components and applications/services involved.

Responsibilities

  • Integrating various solutions components in line with the solution design.
  • Ensuring that deployed solution meet and exceed set quality benchmarks.
  • Participate in project management and communication at all stages of deployment.
  • Thorough documentation of deployed solutions
  • Smooth handover to support to ensure seamless acceptance into in-life.
  • Continuously work with other teams to streamline internal process to improve service delivery
  • Capture and add accurate customer details in all support systems (NMS, CRM etc)
  • Provide customer solution documentation depicting current situation before deployment and after deployment
  • Maintain relevant accreditation and certification
  • Continuous research and training to improve speed, effectiveness and quality of deployment
  • Training in deployment of all new services and solutions

Requirements

  • Degree in Computer Science or Engineering related discipline
  • Accreditation in network or data center services (Minimum CCNP Proficiency Level)
  • 2-3 years experience in planning, deployment and operation of an enterprise or service provider network
  • Sound IP routing and switching skills.
  • Strong relationship building skills.
  • Project Management skills.
  • Software development and integration skills
  • Sound product knowledge of the business’ existing product portfolio.
  • Participation in service improvement initiatives.

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Safaricom Job Vacancy : Network Assurance Quality Analyst

Department Description

We are pleased to announce the following vacancy in the Revenue Assurance Department within the Risk Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Principal Engineer – NetworkAssurance, the position holder will provide assurance to the businesson network quality of traffic on all network sites (2G/3G/4G/LTE)and evaluateimpact on revenues and customer experience.

Responsibilities

  • To monitor and report on Network KPI’s (Availability,Accessibility, Retainability, Mobility)
  • To Investigate and analyze, and translate intopotential revenues loss on network anomalies noted.
  • To carry out Drive tests to ensure customerKPI’s and ensure that regulators KPIsare met
  • To perform monthly and on demand quality assurance and investigative product tests to assure functionality, quality and billing.
  • To carry out Call drop analysis, revenueimpact quantification and escalation to relevant team for resolution
  • To monitor Network Traffic statistics in linewith voice and data campaigns to assure service availability, capacityreadiness and revenue effect.
  • To analyze anomalies noted on Network KPI’s toidentify possible root cause and escalate to relevant team and follow up untilresolution on all quality of service issues noted.
  • To Attend to CAB meetings and update the relevant teams in Revenue assurance to ensure monitoring during change
  • To perform Weekly Network capacity andutilization monitoring and reporting.
  • To Track interconnect links capacity and utilization to ensure they operate within set thresholds.
  • To ensure new technologies integration and products are performing as per perceived plans and analysis on revenue streams.
  • To Maintain updated Network topology across all technologies (Mobile Data, Voice, SMS, Wimax, etc) and ensure risk management team is updated on any changes i.e either additions or decommissioning.

Requirements

  • A graduate with a degree in Engineering or IT.
  • Have at least 2 years’ experience in Telecommunications field, experience in access network is an added advantage
  • Knowledge in 2G/3G/4G/Wimax and the related service in each of the Technology offers
  • Ability to analyze significant amounts of data and information and be able to monitor and explain trends and variances
  • Developed interpersonal and communication skills

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Alternate Doors Job Vacancy : Junior Medical Rep

Our Client is currently recruiting a Junior Medical Rep.

Responsibilities

  • Calls on customer accounts as assigned by Senior Sales Representative providing technical, marketing and administrative product information and demonstrations; quotes appropriate customer prices.
  • Schedules, picks up and delivers orders for assigned accounts.
  • Responds to customer needs, requirements and problems in accordance with company policy seeking direction from Senior Sales Representative as needed.
  • Remains informed of new products and other general information of interest to customers.
  • Maintains account records and report activities and submits as required by the Company.
  • Manage and submit sales expenses in accordance with budget and company policy.
  • Acts as liaison between customer and Marketing, Customer Service, and Credit Departments.
  • Monitors and gathers information on competitor activity.
  • Completes special projects as assigned
  • Effectively manage personal sample inventory.
  • Attends training sessions as assigned by Supervisor/Manager.
  • Must comply with applicable ISO and industry regulations as stated in Quality Manual
  • Must embody the Company’s Vision, Mission and Values
  • Other duties may be assigned

Requirements

  • Bachelor’s degree in sciences or diploma or Nursing degree and or nursing experience
  • Medical sales experience
  • Able to travel for at least 3 weeks in a month
  • Able to identify and establish new business
  • Able to grow existing brands and business
  • Understand market conditions and able to undertake relevant research
  • Must be a quick learner and possess commercial awareness
  • Able to maintain detailed and organized records and submit regular marketing reports
  • Able to present and communicate to prospective doctors/nurses on a one on one and formal setting.
  • Accountable, strong integrity and hard worker
  • Fully computer literate
  • Team player and able to close the deal
  • A driving license is essential

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Alternate Doors Job Vacancy : Site Supervisor

Our client is an Award-winning interior fitout company based in Nairobi currently seeking to hire a Site Supervisor.

Job Summary

To ensure that the client’s requirements are met, the project is completed on time and within budget and that everyone else is doing their job properly.

Responsibilities

  • Maintaining quality control procedures
  • Demonstrate effective risk management and mitigation practices through proper risk identification, assessment, tracking and communication.
  • Lead project meetings with contractor and stakeholders effectively delivering results in a timely manner.
  • Actively manage and report on the status of the project schedule and budget.
  • Monitor the contract progress and make recommendation to client for contractor payments.
  • Work closely with the Project Manager to plan the project effectively, by ensuring that the project requirements, specification, design drawings, health and safety proposals are all read, understood and agreed, and that a project programme is in place.
  • Set up an emergency plan and general site facilities for the project, ensuring that
    these are in line with the health and safety proposal.
  • Form and maintain the storage facilities and manage stock planning so that stock,materials, plant and tools are organised to meet the timescales for the project.
  • Formulate a material schedule for the project, including take off from issued drawings and specifications, and produce requisitions as far ahead of programme periods as possible to enable best prices to be obtained by the
  • Procurement Department.
  • Maintain the work schedule and track progress, keeping records on file and copying weekly records to project manager/ office.
  • To manage building contracts on-site, liaising with the Project Manager, client, sub contractors and other trades, co-ordinating all aspects of the works.
  • Oversee/provide a first aid facilities, ensuring there is a first aid area is kept clean and first aid kit is well stocked.
  • Ensure safety to public, site visitors and staff on site at all times, ensuring that preventative measures are taken, including personal protection, following safety
    instructions and following all aspects of the health and safety proposal for the site.
  • Maintain security of completed works, perimeter barriers, stored materials and
    plant, at all times during the project
  • Supervise and manage all site based operatives, overseeing all aspects of their work, to include; carrying out safety inductions; tool box talks; controlling quality of work; ensuring method statement and order fulfilment; cleanliness & tidiness; the use of plant and tools, waste reduction; upkeep of plant and facilities; use of personal protection equipment/wear,
  • Check that all materials used, including those used by sub contractors, are
    compliant with technical and quality specifications.
  • Keep photographic survey of all site operations and works and forward to the
    office via line manager.
  • Maintain and track deliveries, ensure that stock and materials are deployed properly, off load/check all deliveries to relevant storage facilities, and manage stock issue, adhering at all times to operational needs and with due regard for health, safety and security
  • Advising and implementing cost savings at all times, and represent the company in a professional and proactive manner in all dealings with those associated with, and affected by, the building project.
  • Any other duty assigned to you by your supervisor from time to time.

Requirements

  • Bachelor’s of Building and construction/ Construction Management
  • Diploma in Building & Construction
  • Must be registered with National Construction Authority board
  • At least 5 to 7years experience on construction and site works especially in interior fitout company

Competencies/Abilities/Skills Required

  • Must be proficient in the use of computer to prepare reports using Microsoft Office programs such as Word and Excel.
  • Excellent working knowledge of construction scheduling and outage planning.
  • Must be able to read and understand construction drawings and specifications.
  • Must be able to easily move around active construction site safely and effectively.
  • Must have highly-effective written and verbal communication skills.
  • Excellent team leader/player with exceptional interpersonal skills to deliver results
  • Must have proven problem-solving skills.
  • Supervisory skills

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The post Alternate Doors Job Vacancy : Site Supervisor is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/