Friday 10 September 2021

Risk and Compliance Lead at Samasource

Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we’ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. ​​ We help unlock opportunity for low-income people by sourcing data projects from some of the world’s largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.

About the Job:

The Risk & Compliance Officer is responsible for advocating, monitoring, and enforcing compliance through controls, policies, standards, and procedures. In this role, you will be working with senior leaders within the Global Service Delivery and Trust teams to achieve and maintain government (namely GDPR & CCPA) and industry certifications (namely but not limited to SOC2, ISO 27001, ISO 9001, BCP) required by our clients.

The Risk and Compliance Lead will also be responsible for driving our current compliance efforts, managing the external & internal audit plan, updating existing controls, providing leadership and coaching to all of the Corporation’s departments, managing third-party auditors, maintaining certifications and roadmap to future certification.

Key Responsibilities:

  • Lead, support, coach, and evaluate the performance of a team of auditors within the Compliance unit.
  • Work with all business functions to understand the security risks and compliance requirements, develop and maintain the security & compliance roadmap & strategy
  • Develop and maintain compliance & security documentation, policies, guidelines, frameworks, standards, and procedures.
  • Communicate policies and procedures to stakeholders inside and outside the company.
  • Develop and direct the implementation of compliance & security standards, regulations, and best practices for the organization namely but not limited to SOC2, ISO 27001, CCPA, GDPR.
  • Oversee global compliance & security awareness strategy and programs fostering a culture where compliance & security is everyone’s responsibility.
  • Coach Head of Departments about SOC, CCPA & GDPR compliance program and their assigned controls and recommend improvements to teams for their assigned controls.
  • Ensure compliance with critical controls on a regular basis.
  • Manage audits by external and internal auditors. This could be audited for client requirements, ISO standards, and any other applicable audit requirements.
  • Facilitate with certifications which including, but are not limited to, ISO 9001, BCP, and ISO 27001.
  • Partner with Sales and Customer Success teams to close business and ensure customers understand our security posture.
  • Respond to requests in a timely manner from the Compliance Trust Services team to meet service level agreement commitments for responding to customer and prospect requests.
  • Review compliance and audit-related matters.
  • Identifying gaps with controls assigned to Sama teams.
  • Determine whether supplied artifact(s) by teams meets SOC, CCPA, ISO & GDPR requirements.
  • Support trust in writing Section III of the SOC2 report.
  • Lead Enterprise Risk Management processes and framework adherence across Global Service Delivery teams.

Minimum Qualifications

  • Bachelors Degree or higher in a relevant field
  • 3 – 5 years experience in a global compliance role and or security auditing role
  • Experience in project or program management.

Preferred Qualifications

  • Certification as ISO Lead auditor for ISO 9001, ISO 27001 & ISO 22301.
  • Certification in risk & compliance management is an added advantage
  • Projects involving coordinated efforts across large cross-functional teams
  • Previous experience with CCPA & GDPR
  • Interest and desire to obtain CISSP, CISA, or other globally recognized security, compliance, or audit certifications.

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).

At Sama, we pride ourselves on being a diverse and equal opportunity employer.

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Specialist – Anesthesia at Nairobi Hospital

We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision. Courtesy, consideration and unreserved respect towards our patients’ privacy, dignity and confidentiality has time and again helped us earn their trust and goodwill. Our dedicated nursing staff provides professional care within a friendly and comfortable environment, ensuring that being in hospital is a more pleasurable and less anxious time for our patients and their families. We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision.

Reporting to the Director, Medical Services & Research, the successful candidate will be responsible for review in-patient and out-patient (applicable specialty area) patients to offer curative services in line with established protocols and the hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

  • Carry out patient assessment, treatment and stabilization and other specialized procedures to provide curative services in line with established protocols.
  • Carry out specialised training of medical officers, nurses, senior registrars, and nursing students to impart knowledge and improve patient care.
  • Participate in root cause analysis committees in the event of incidences, complaints and/or poor clinical outcomes to ensure continuous improvement in patient care.
  • Participate in continuous medical education to sharpen medical knowledge and skills in area of specialization.
  • Assist private consultants to carry out medical procedures on private patients to ensure optimal patient care.
  • Develop and continuously review protocols in applicable specialty area to enhance clinical management.
  • Participate in research activities in applicable specialty area in line with set objectives.
  • Mentor medical officers or senior registrars in clinical procedures to impart knowledge and improve patient care.
  • Carry out weekly major ward rounds for applicable specialty area patients as applicable.
  • Sign off senior registrars and prepare related recommendation letters to the Medical
  • Practitioners and Dentist Council in fulfilment of their specialist recognition requirements.
  • Act as a team leader on a rotational basis for the applicable specialty area.
  • Uphold high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives; and
  • Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

  • Master of Medicine degree in the applicable area of specialization as applicable from a recognized institution.
  • Bachelor of Medicine and Surgery degree from a recognized institution.
  • Must be registered by the Kenya Medical Practitioners and Dentist Council and hold a valid practicing license.
  • Specialist recognition from the Kenya Medical Practitioners and Dentist Council
  • Basic Life Support training.
  • Advanced Trauma Life Support training/ Advanced Cardiovascular Life Support Certificate LSO Advanced Life Support training (applicable to Obstetrics -Gynaecology & Paediatrics)
  • Minimum of 3 years practicing experience in Internal Medicine/Paediatrics/Obstetrics/Gynaecology as applicable.

CORE COMPETENCIES

  1. Ability to carry out phlebotomy, cannulation, resuscitation, intubation, exchange transfusion & UBC among other medical procedures
  2. Ability to review and manage patients
  3. Knowledge and ability to classify diseases
  4. Knowledge of pregnancy related condition, contraceptives, minor procedures & surgeries e.g. C section (applicable to obstetrics & gynaecology)
  5. Ability to conduct normal deliveries and assisted deliveries including stitching (applicable to obstetrics & gynaecology)
  6. Ability to work for long hours under pressure
  7. Drive and openness to learning
  8. Time management skills
  9. Interpersonal skills
  10. Patient care skills
  11. Basic counselling skills
  12. Effective decision making and judgement skills
  13. Research skills
  14. Analytical skills
  15. Attention to detail
  16. Planning and organising skills
  17. Communication skills including presentation and facilitation skills
  18. Team working skills
  19. Accountability
  20. Integrity
  21. Confidentiality

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Human Resources Officer, NOA, Fixed Term, Tripoli, Libya at UNICEF

UNICEF is the world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.How can you make a difference?

Summary of key functions/accountabilities:

  1. Business Partnering
    1. Through research of policies and analysis of data, provide support to the HR Business Partner in advising their clients on HR-related needs and developing subsequent plans of action.
    2. Under the supervisor’s guidance, provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
    3. Support supervisor in proactively advising clients on the resolution of human resources issues by recommending equitable and transparent solutions that protects both the staff and organization’s interests in accordance with policies, regulations and procedures.
    4. Research and compile data that conveys organizational progress towards gender equity and cultural diversity.
  2. Strategic Human Resources
    1. Help supervisor liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.
    2. Research and provide data which helps inform the improvement of HR systems, policies and processes.
    3. Keep abreast and research best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
  3. Support to Implementation of assigned Human Resources Services
    1. Provide support to various or one specific HR occupation (recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
    2. When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.
  4.  Learning and Capacity Development
    1. In collaboration with business owners, support the design and delivery of learning plans for staff.
    2. Contributes to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
    3. Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.
    4. Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
    5. Provide orientation briefing to new staff.
  5. HR Data Analytics
    1. Collect, interpret and analyze HR data to help inform decision making on HR processes and strategies.
    2. Support the development and implementation of data collection systems to optimize data quality.
    3. Coordinate with country offices and partners to provide assistance in their HR information management.

Impact of Results:

  • Through research, analysis and interpretation of policy, carried out under very close supervision, the incumbent strengthens the supervisor’s capacity in effectively and efficiently executing all human resource services and tasks.
  • The impact is thus centered on providing through and accurate analysis of individual cases and processes. While the type of analysis and decision-making varies among the different HRM specialties, typical examples include:
  • Researching a body of rules, regulations and precedents to determine eligibility for entitlements or benefits
  • Helping the supervisor determine qualification requirements for vacant posts
  • Comparing the qualifications of several candidates with those of the post
  • Classifying unique job descriptions by application of promulgated classification standards.
  • Helping determine the action needed in order to improve staff skills through the identification of individual and organizational training needs
  • Researching the most appropriate methods of training to meet these needs or analyzing work to determine the relative worth of jobs

To qualify as an advocate for every child you will have…

A University Degree in human resource management, business management, international relations, psychology or another related field is required.

Experience:

One year of professional experience in human resource management in an international organization and/or large corporation is required.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are…

Demonstrates Self Awareness and Ethical Awareness (1)
Works Collaboratively with others (1)
Builds and Maintains Partnerships (1)
Innovates and Embraces Change (1)
Thinks and Acts Strategically (1)
Drive to achieve impactful results (1)
Manages ambiguity and complexity (1)

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

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Shop Manager – Wajir at BBOXX

BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have been sold in more than 35 countries, improving the lives of more than 350,000 people.

To maintain and manage the Shop, issue stock, and keep accurate records.

Reports to:      Retail Supervisor

Location:         Shop (100% of the time)

Job Purpose:

To maintain and manage the Shop

Responsibilities:

  • General running of the shop
  • Act as a helpful and informative first point of contact for customers at the shop
  • Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers

Description of tasks:

  • Open and close shop each working day
  • Manage shop petty cash
  • Manage shop stock and issue out to Shop Technicians in a timely manner
  • Attend to clients who seek assistance at the shop (Customer Service)
  • Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs)
  • Update and submit Daily Shop Reports
  • Shop process and Asset management.

 Skills and Qualifications Desired:

  • Minimum of a Degree in a business-related field
  • Experience in any management or administration position
  • Strong analytical, communication, decision-making, and interpersonal skills.
  • Attention to detail and accuracy
  • A dynamic and positive attitude, excellent organization, coordination, and planning skills

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Country Category Manager at Standard Chartered Bank Kenya

Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.

The Role Responsibilities

The Category Manager will work within the Kenya Supply Chain team to manage spend and contracts associated within East Africa Cluster.

  • Helps to develop and execute the Procurement strategy whilst ensuring alignment to any applicable global strategies.
  • Deliver saves targets for Kenya/ East Africa via sourcing negotiations.
  • Develop and execute demand management initiatives.
  • Assist in assuring that the Third-Party Management Policy and Third Party Risk Standards is adhered to within all Corporate Services business areas in Middle East.
  • Representing SCM to appropriate Business Stakeholders.

Strategy

  • Understands and executes on the region’s business requirements within consistent global standards
  • Defines and implements supply chain strategies in the region, whilst ensuring appropriate alignment to global strategies.

Business

  • Drives supply chain sourcing activities in the Kenya/ East Africa Cluster.
  • Shares accountability with other Country Category Managers for achieving country sourcing targets in the region.
  • Develop and implement regional initiatives to further the objectives of SCM in the region.
  • Establish and maintains effective relationships with stakeholders and SCM global category managers

Processes

  • Adhere to all SCM processes and procedures.
  • Utilise the available SCM related tools to ensure compliance and spend control.
  • Work collaboratively with SCM operations team (including Hub) to ensure effective and efficient service delivery for the country.

Risk Management

  1. Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the bank’s supplier base.
  2. Support country risk reviews for SCM and implement corrective actions as required

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

  • Global Category Managers
  • SCM Country Heads in region
  • Business/Function Heads and their delegates in the country.

QUALIFICATIONS:

  • Academic or Professional Education/Qualifications: Degree or equivalent qualifications
  • Licences and Certifications/accreditations: NA
  • Professional Memberships: CIPS or similar desirable
  • Must be a member of Kenya Institute of Supplies Management
  • Languages; English

Apply now to join the Bank for those with big career ambitions.

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Sales Account Manager – Africa at Danaher

As a Fortune 150 science and technology innovator, Danaher and its more than 20 operating companies share a relentless drive to improve on past success. That never-ending cycle of innovation has helped us beat the S&P 500 by more than 5,000% over the last 25 years. And as the functional team that supports our operating companies and the more than 59,000 people across Danaher’s global enterprise, Danaher Corporate sees innovation and continuous improvement as core to the work we do every day.

ESKO develops and integrates solutions for packaging and printing.
The Esko product portfolio supports and manages the packaging and print processes for brand owners, retailers, designers, pre-media and trade shops, packaging manufacturers and converters.
For 9 out of 10 retail packages, Esko solutions are used in packaging management, asset management, artwork creation, structural design, prepress, 3D visualization, flexo plate making, print inspection, workflow automation, quality assurance and supply chain collaboration
The Esko solutions consist of an extensive suite of software and hardware product lines, complemented with professional services, training and consultancy.

What We Value

We believe that real breakthroughs come from teams that think big and respect each other’s differences – different ideas, different perspectives and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers’ most pressing needs. And we would love to have you on this journey with us! Apply today.

IN YOUR MAIN ROLE AT ESKO, YOU WILL:

  • sell Esko Enterprise Software Solutions to customers and prospects in order to become their preferred supplier, by adding value and trust
  • need to be Motivated and Driven – to focus and direct energy and efforts towards achieving success
  • provide effective solutions for our customers; detect and amplify create add-on sales opportunities in cooperation with the application sales manager and product management
  • keep abreast of developments & business opportunities in the markets you cover and be focused on the follow-up of these opportunities by applying appropriate sales, negotiation & closing techniques.
  • work closely together with Marketing, Sales Lead Qualification, Pre-Sales Consultants, Inside Sales, Product Management and After Care

CRITICAL SUCCESS FACTORS FOR THE IDEAL CANDIDATE PROFILE ARE:

  • Highly motivated and success driven within a team environment coming along with an excellent communication and a willingness to succeed!
  • A flexible and creative professional style with the right attitude for building relationships, influencing, and challenging the status quo
  • Proactive and problem solver who first understands the business and customer needs, followed by working together as a team with a Pre-Sales Solution Architect to define a solution and present it value-based to the C-Level of the customer.
  • Sales-and Service-oriented, a great teammate who seeks and listens to feedback to continuously improve

YOUR EDUCATION AND/OR BACKGROUND EXPERIENCE WILL HAVE:

  • At least 5 years hands-on enterprise sales experience in a high-tech B2B environment/ in digital printing/ packaging or commercial solutions/ IT. You have practical experience with direct and indirect sales channels
  • Knowledge about the packaging industry, understanding of reprographics and packaging printing and its actors
  • A flexible attitude to work, open to travel for 70% and finally you should be proficient in German & English.

OUR OFFER

We grow talent; we give you the opportunity to develop your career based on your strengths. Esko is a career destination for engaged, passionate and talented people who are driven to seek innovation, growth and opportunity.

A career with Esko will push you and challenge you, providing growth opportunities and the prospects to advance your career.

If you are a driven high achiever, you will work with committed, like-minded people, giving you the support to reach your full potential.

At Danaher, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of 65,000 intellectually curious associates.

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Human Resource Business Partner at Penda Health

Penda Health is a chain of outpatient Medical Centres that offer the highest quality outpatient care for the whole family and unbelievable patient experiences at surprising affordable costs. Open since 2012, we now operate two of the busiest and most well respected Medical Centres in Kitengela, Umoja and we aim to be operating 50+ medical centres across Nairobi by 2020.

Role Description:

The role works closely with managers to create a Penda team that is passionate about achieving our vision. They will provide HR guidance for assigned departments and will act as an employee champion and change agent. A successful person in this role will fully understand our Medical Centres and Support Office’s business needs and translate that understanding into HR strategies that ensure superior patient experience through our staff. This includes ensuring that our staff are engaged and equipped with the knowledge and tools they need.

Responsibilities:

  • Ensuring that team members are well onboarded, trained, and able to be fairly measured in the performance of their roles and that they are all well supported to deliver in their roles.
  • Staff engagement: works closely with management and staff to improve work relationships, build morale, increase productivity and retention.
  • Direct performance management at Penda by creating fair processes to ensure that PRs are calibrated against their peers and done fairly and systematically at all levels.
  • Support all hiring needs including internal promotions efficiently, fairly and transparently
  • Continuously conduct coaching and training related activities to ensure that all managers across Penda and seniors are excellent leaders and are developing the next level of leaders
  • Create systems that ensure that Penda compensation is benchmarked properly against others in the industry.Ensure that our JDs reflect the roles done per specific departments and make sure that all staff communication and expectations are aligned with these roles
  • Handle all ER issues that arise within the law and within our culture – track these issues, notice patterns, and create long term solutions that prevent a recurrence.
  • Work closely with the Shared Services structure to make sure that staff administrative needs are quickly and efficiently met. Contribute to create a long-lasting solution for issues that repeat themselves.
  • Support managers during change management and doing pulse checks on staff satisfaction around big changes.
  • Works with managers to provide initiatives and improvements for current and new HR/company’s policies, processes, and programs.Supporting implementation and upholding of policies to the wider teams including how to communicate them.
  • Be a terrific example of our culture.

Requirements:

  • 5+ years of experience of which 2 are in a similar/related position.
  • Bachelor’s degree in Business, HR or related discipline or the equivalent experience/training
  • Member of IHRM
  • Proven track record of creating engaged growing teams
  • Must have extraordinary ability to communicate openly and take on conflict in a healthy way: You need to teach everyone at the organization to do this well, so you need to be amazing at this!

Package:

  • Competitive salary for the duties and responsibility above in a company of our size
  • Competitive benefits including comprehensive medical cover and participation in a staff ownership program

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Technical Consultant at Corporate Staffing

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.

Salary: Competitive,

Our Client is an IT Solutions firm based in Nairobi and they seek to hire an experienced Technical Consultant to take the Consultant role within the application delivery team for Dynamics NAV, provide effective delivery of consultancy, through quality implementation and delivery as well as knowledge of Microsoft Dynamics NAV products and services.

Responsibilities:

  1. Creating /Developing Dynamics NAV and other Enterprise Applications
  2. Integrating Enterprise Applications to other systems within or outside the enterprise.
  3. Ensuring Enterprise applications are bug-free
  4. Supporting Enterprise application clients
  5. Research and developing (RD) Enterprise systems that are future-oriented.
  6. Formulating System processes based on client requirements.
  7. Advising clients on the based practices in the financial industry.
  8. Managing client’s Data with efficiency and professionalism during migration
  9. Training Users on the functionality of enterprises application.
  10. Constant improvements of the existing applications to make them keep up with growing client needs.
  11. Ensuring Enterprise applications are secure and protected against fraud.
  12. Controlled sharing of enterprise code and protection of company’s intellectual property.
  13. Provide expertise in both technical and financial processes when needed

Key Qualifications.

  1. Degree in IT, BBIT, Business Information System or equivalent
  2. Minimum 3 years experience in Dynamics NAV consultancy
  3. NAV certification
  4. Strong understanding of Microsoft Dynamics NAV and its modules
  5. Experience in providing pre-sales demonstrations
  6. Experience in working on full life cycle implementations across multiple versions of Dynamics NAV
  7. Excellent communication and problem-solving skills
  8. Ability to create high-quality functional documentation and strong requirements gathering skills
  9. Understanding of Microsoft SQL Server.

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Web Developer at Sahl Health

Sahl Health is a health innovation company that is consumer-driven in it’s product development and partnerships. Through our understanding of various health barriers preventing individuals from living healthier, happier, wealthier and longer lives, we began a journey to strategically partner and innovate end-to-end digital platforms, to transform millions of lives across the word one step at a time.

The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Responsibilities

  • Revise, edit, proofread & optimize web content
  • Work with cross-functionally to enhance overall user experience of our platforms
  • Own various design tasks involved in the web development life cycle from start to finish

Qualifications

  • Bachelor’s degree or equivalent experience in Computer Science
  • At least 1 – 2 years’ of experience using HTML, CSS, and JavaScript
  • Proficiency in at least one server-side technology (Java, PHP, NodeJS, Python, Ruby)
  • Ability to multi-task, organize, and prioritize work

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Firmware Testing and Support Engineer at Brave Venture Labs

Brave Venture Labs is a network science lab that uncovers the secrets of human performance to help you get a better job and your company build a better team.

About Our Client.

The company is revolutionising energy access for clean cooking in Africa. The company is a subsidiary of a company, which is organised as a holding company in the UK, with operational units in Kenya, Tanzania and product development and manufacturing in Hong Kong and China. They provide a reliable and low-cost supply of LPG (Liquefied Petroleum Gas) fuel for clean cooking to low-income households by using innovative smart metering and advanced distribution logistics.

About The Role.

LPG Meters in Kenya and Tanzania. Ensure the reliable operation of our meters by conducing rigorous testing of current and future firmware versions, continuously improving the firmware testing process and making recommendations to improve meter firmware. Reports to the Lead Hardware Engineer.

Responsibilities

  • Test firmware versions under development
  • Analyse and record test results, and prepare written test reports
  • Recommend improvements in meter software and hardware design. Continuously improve testing processes
  • Monitor and analyse the performance of deployed firmware
  • Support firmware release process
  • Investigate technical issues and potential tampering incidents and recommend resolutions.
  • Train colleagues in repair and configuration of meters.
  • Analyse daily meter performance and report issues.
  • Provide technical assistance to our technician and salespersons in the field.

SKILL SETS & QUALIFICATIONS:

  • 1-3 Years experience in a similar role
  • Diploma/Bachelor in Electromechanical, Mechanical, Electrical Engineering or any related course.
  • Ability to read circuit schematics and board layouts in an electrical CAD programs
  • Knowledge of hardware (embedded hardware) and firmware interaction.
  • Experience in C/C++ and Java programming languages.
  • Experience with MySQL is an added advantage
  • Enthusiasm to continuously improve skills and learn new technologies
  • Ability to work under pressure to meet deadlines
  • Attention to detail
  • Ability to analyse data using Excel
  • Fluent in English and Kiswahili

Female candidates are specially encouraged to apply

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Talent Development Advisor at Medair

Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the International Committee of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, and not be used to further a particular political, social, or religious viewpoint. Our first and last considerations are the needs of the people we serve. We save lives in emergencies and then stay to help people recover from crisis with dignity-working side by side with communities to leave a lasting impact. We do whatever it takes to bring relief where it’s needed most. We provide a range of emergency relief and recovery services: Health care and nutrition. Safe water, sanitation, and hygiene. Shelter and infrastructure. In all we do, we pursue the highest professional standards of quality, accountability, and sustainability. Our experienced teams carry out our projects in close connection with communities, listening to their needs, helping them improve their essential services, and providing them with training for the future.

Starting Date & Initial Contract Details

October 2021. Full time, open-ended contract.

Role Overview

As a key player in the HR Specialists Team, the Talent Development Advisor is responsible for shaping and implementing Medair’s Talent Development & Management strategy, to develop and retain talented employees. Responsibilities include: designing skills matrices, contributing to embedding a robust performance development and management practice and culture, building talent pipelines and succession plans, crafting an internal promotion process and a people review process.
The Talent Development Advisor leads the design and deployment of new processes, policies and tools that align with our hiring needs and organisation’s objectives.

Project Overview

Medair’s Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and GSO staff.

Medair’s global HR function supports the organisation in the implementation of world class humanitarian aid projects by ensuring that the organisation has adequate systems and structures to efficiently recruit and retain the right people. The HR function is also working on impacting Medair’s culture by creating and sustaining a work environment where our values are fully alive and staff is being cared for through a “people to people” model.

Key Activity Areas

Talent Management Strategy

  • Shape and implement Medair’s Development management strategy, together with the Recruitment Team Leader, L&D Advisor, HR Partners and HR focal points in country programmes.
  • Define new processes, create tools, train and coach HR, leaders and staff based on operation needs and feedback. This includes developing processes for strategic usage of the Talent Development module in our HRIS Medair People.

Talent Management Review

  • Define the Talent Development review process (Performance, Development and Talent review).
  • Set, lead and communicate on the yearly Talent Development cycle’s agenda.
  • Create adequate tools for leaders and employees to perform reviews and update regularly.
  • Provide supporting materials to coach and train leaders and employees on Talent Development cycle.
  • Collaborate with the Learning & Development Advisor to strengthen leaders’ competency to assess staff performance and support staff development.
  • Set up an internal promotion policy and make sure Talent Development is being deployed.

Skill Matrix

  • Create a standard skill matrix to assess staff competencies. Support adaptation to functions and leadership levels. Coach and train HR Partners and HR Country representatives on implementation of the skill matrix. Collaborate with Learning & Development Advisor to identify key skills trainings.

Talent Pipeline

  • Define the criteria and the process for identifying internal talent. Coach HR Partners, HR focal points in country programmes and leaders to identify and assess internal talent.
  • Collaborate with HR Partners and HR focal points to build talent pipelines per function and country.
  • Lead regular talent reviews. Support the Recruitment team in promoting internal talent.

Succession Plan

  • Set up the process for identifying key positions per function and per country.
  • Collaborate with HR Partners and HR Country representatives to build a succession plan.
  • Review succession plans and internal talent to fit the needs of the organisation.
  • Support the Recruitment team in promoting internal talent through succession plans.

Career Paths

  • Collaborate with Learning & Development Advisor, HR Partners and focal points to identify career paths. Create and develop tools to build career paths. Promote internal career paths.

Monitoring and Evaluation

  • Monitor the Talent Development process through the Talent Development Module in HRIS and take actions to meet the objectives. Provide regular metrics and analysis.

Team Management

  • Serve as functional manager for the Talent Development/L&D Officer (development plan, performance management objectives). Be part of the extended HR Management team.

Innovation/Changes

  • Design and continually improve on key processes, policies, procedures and information systems, through problem solving and new initiatives, in collaboration with the HRD and stakeholders.
  • Lead and collaborate on assigned HR projects, track progress and deliver outputs on schedule.

Team Spiritual Life

  • Reflect the values of Medair with staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • Bachelor degree in HR, or equivalent education, MSc in HR is desirable.
  • Strong working knowledge of English (spoken and written).

Experience

  • 3-5 years of experience in HR position with experience in performance management procedures, sourcing and recruitment process, learning and development programme implementation.
  • Talent Management or Learning and Development.
  • Knowledge of the Microsoft office Environment, working experience with an HRIS is a plus.
  • Excellent oral, written and interpersonal communication skills.
  • Strong analytical, planning and problem solving skills. Project Management skills.
  • Ability to provide coaching. Sensitive to intercultural teams. Leadership ability.

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Finance Specialist at Medair

Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the International Committee of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, and not be used to further a particular political, social, or religious viewpoint. Our first and last considerations are the needs of the people we serve. We save lives in emergencies and then stay to help people recover from crisis with dignity-working side by side with communities to leave a lasting impact. We do whatever it takes to bring relief where it’s needed most. We provide a range of emergency relief and recovery services: Health care and nutrition. Safe water, sanitation, and hygiene. Shelter and infrastructure. In all we do, we pursue the highest professional standards of quality, accountability, and sustainability. Our experienced teams carry out our projects in close connection with communities, listening to their needs, helping them improve their essential services, and providing them with training for the future.

Role Overview

Contribute to Medair overall mission by fulfilling the responsibilities for this position in the Finance Shared Service Centre (SSC) located in Nairobi (Kenya). Ensuring the quality and timeliness of the month-end closing, external statutory / donor audit and internal audits, and financial reporting of Medair. Ensuring an excellent partnership via strong collaboration with the GSO Finance Partner and local country finance team.

Project Overview

Medair Global Support Office (GSO / SSC) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our Global Support Office, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and GSO staff.

Medair GSO Field Finance / SSC Finance team, primarily focus on Medair financial management for various country programs and related projects and grants.

Key Activity Areas

Responsibility / Outcomes

  • Contribute to the development of concepts and techniques, ensure the quality and timeliness of complex tasks in creative and effective ways, interact with various stakeholders such as GSO finance partners, various depts, country Finance Manager to drive efficiencies.
  • An important key player within SSC Finance team to ensure smooth operation.
  • Ensure high quality financial data / book closing in line with Medair Finance required deadlines, including timely review, reconciling and posting of financial transactions (Navigotor/Navision or other systems) per “Closing Checklist”.
  • Ensure that a local set of statutory finance books is kept updated in compliance with local statutory requirement via collaboration with local finance team and GSO Audit Support team. Contribute to preparing and reviewing monthly and annual financial statements for various country programs.
  • Strongly drive Medair process standardization projects, as improving systems, policies and procedures on an on-going basis on key processes and ensure proper documentation and implementation to cope with the objectives of Medair, and strive to be a “Super user” of Medair ERP system.
  • Actively seek and provide training to the relevant country Finance teams in a systematic approach.
  • Proactively drive other departments to improve overall Medair’s efficiencies.
  • Ensure the financial sustainability, such as cash position of each country program served is at optimal status for Medair via collaborating with GSO Finance & relevant country teams.
  • Actively provide consultancy and support to the country finance teams as needed as “Roving Officer” with a visit once every two months to the country programs served and also the special targeted visit in the annual performance objectives.
  • Review and verify if country finance teams are in compliance with internal controls within “Finance / Accounting manual”.
  • Proactively participate in “Donor audits” via collaborating with various parties. Ensure timely communication regarding audit observations are properly followed upon by various stakeholders.

 Innovation/changes

  • Implement a new ERP system.
  • Contribute to streamline and optimize the key processes related to Finance and other relevant key processes.
  • Work smartly with strong collaboration with various stakeholders.
  • Renew mindset to have proactive approaches on tasks and jobs.

Team Spiritual Life

  • Lead and reflect the values of Medair with team, local staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of SSC Finance team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • College / university graduated in finance or accounting.
  • Professional qualification in finance, audit and accounting. Preferred in holding CPA (certified public accountant), or CMA (certified managerial accountant) or other finance related licenses.
  • Strong working knowledge of English (spoken and written). French desirable.

Experience

  • Minimum relevant working experience in accounting and finance for at least 7 years, it is a plus if holding field experience in the humanitarian or development sector.
  • Proficient in Excel; knowledge in Medair finance systems to be highly productive in performing the job.
  • Strong knowledge of accounting, finance, internal control and risk management.
  • Demonstrated ability to effectively interact with various stakeholders, working through issues and operational challenges with; also ensure the understanding of the cost drivers of the business and can provide insight to the non-finance members. Savvy in Technology and IT driven.
  • Proven managerial accounting experience with strong knowledge on a project-based organization.
  • Analytical ability with a good attention to detail with high capacity to draw intelligence from numbers.
  • Oral and written communication skills with the ability to present plans to support business decisions.
  • Good time management skills, ability to prioritize workload and to work to strict reporting deadlines.
  • Business Acumen: holding strong Field of knowledge for the position, specify in regard to Humanitarian essentials, Sphere and CHS standards, other international humanitarian guidelines and protocols (desirable).

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Senior Finance Business Analyst at Medair

Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the International Committee of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, and not be used to further a particular political, social, or religious viewpoint. Our first and last considerations are the needs of the people we serve. We save lives in emergencies and then stay to help people recover from crisis with dignity-working side by side with communities to leave a lasting impact. We do whatever it takes to bring relief where it’s needed most. We provide a range of emergency relief and recovery services: Health care and nutrition. Safe water, sanitation, and hygiene. Shelter and infrastructure. In all we do, we pursue the highest professional standards of quality, accountability, and sustainability. Our experienced teams carry out our projects in close connection with communities, listening to their needs, helping them improve their essential services, and providing them with training for the future.Starting Date & Initial Contract Details

As soon as possible. Full time, 12 months fixed-term contract.

Role Overview

The Finance department is looking for a Senior Finance Business Analyst to undertake the SOP and policy development. Transferring the current Finance processes to the new future processes for the Finance and Projects track of the Microsoft Dynamics (D365), including those cross cutting with other Medair Teams. Building upon the major D365 application development connecting to system documentation incorporating Policy updates creating SOPs ensuring the documents capture the fundamentals of the multi-facetted Medair environment. To write use cases that will form the functional part of the major application development project Test scripts. Ideally the FTE needs Medair process knowledge and D365, experience to create process.

Project Overview

Medair GSO Finance Department, is primarily focused on the financial and investment decisions of Medair, acting as a financial gatekeeper and strategic advisor in daily business operation and also mid to long-term strategic decisions of Medair, with streamlined and optimized key processes, via leveraging fit-for-purpose systems and central to this is an exciting Medair project “TMS Kyriba implementation” which is due to go live in second semester 2021, and “D365 Finance & Operations implementation” in 2022.

The ownership of the Finance SMEs to drive the successful configuration / development of the solution is a key success factor to deliver operational efficiencies in Finance and Supply Chain Management. Through automating processes with a single data-entry point, increases Medairs ability to have end-to-end accountability; and grow Medairs ability for data driven/supported decision making at a local and global level; whilst delivering a better user experience for Medairs staff.

Key Activity Areas

Business Analysis

  • Work with stakeholders from the Finance / Programs / HR departments to accurately model data and information flows in the future business operations and processes related to Finance.
  • Improve functional business operations and processes by studying current practices and “To Be” System documentation; designing modifications to these business operations and processes to deliver efficiency.
  • Analyze and synthesize business requirements where needed, including recognizing patterns and conceptualizing processes. Contribute to the design functional solutions for identified business problems.
  • Convert analytical findings into meaningful, actionable insights for a range of stakeholders.
  • Contribute to the design functional solutions for identified business problems using standard notations such as UML, etc. Demonstrable experience will be expected from the candidate with reference to previous project experience.
  • Lead on the creation of functional documentation and user manuals that complement and link with the system documentation with constructed workflow charts and diagrams.

D365 collaboration Management

  • Arrange and lead on process definition meetings internally.
  • Translate those processes into documents that can be incorporated into user scripts for UAT.
  • Contribute to the configuration or customizations of the Medair systems to enhance business processes, help deliver clear instructions to the Application Development Team .

 Testing

  • Participate in CRP2, TtT &UAT sessions to capture feedback and refine the documented processes, from different point of views, based on the gathered findings.
  • Work with the Stakeholders to revise the documentation based upon test scenarios.
  • Coordinate test sessions with relevant business stakeholders.

 External Communication

  • Participate in meetings with implementers and vendors as needed to align on business processes.

 Innovation/changes

  • This position requires an awareness of Finance / Accounting and current developments in the area of D365 technology and the ability to identify gaps in the process and propose improvements within the functional system workflow or business processes.

 Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international programmes and GSO prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

  • Bachelor’s Degree or Master’s in Computer Science or finance, business administration, accounting or a combination of technical and business.
  • Certified Business Analysis Professional (CBAP) , Certified Management Consultant (CMC) or similar. Minimum BPMN, preferably 2.0 (OCG).
  • Six sigma or continuous improvement methodology qualification desirable.
  • Strong working knowledge of English (spoken and written).

Experience

  • Minimum of 5 years professional experience in a relevant field of working in Finance and in the technology sector. NGO audit experience or an audit background would be beneficial.
  • Demonstrated experience in business process/systems analysis, design and testing.
  • Experience working with remote geographically disbursed teams preferred.
  • Experience with D365 F&O or similar ERP system.
  • Solid understanding and experience with virtualization, operating systems, data protection and retention, and other information management disciplines to support a global organization.
  • Experience with Microsoft Office technologies and applications. Experience with Visio software.
  • Experience in developing processes and creating end-user documentation.
  • Basic understanding of Project Management tools and general project steps.
  • Strong planning and analytical skills. Demonstrated continuous improvement and project delivery skills.
  • Excellent communicator with strong interpersonal skills. Ability to work flexible hours.
  • Ability to impact operations and effect change without being confrontational
  • Demonstrated ability to acquire business knowledge and apply to IT activities.

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Senior Associate, Advocacy at Rainforest Alliance

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.

Position summary:

At Rainforest Alliance we are looking for a motivated, change oriented and impact driven Senior Associate Advocacy. This position will be part of the Kenya country team and work in close collaboration with the global advocacy team. The postholder will be responsible for managing relationships with civil society organizations and some selected multi-stakeholder platforms and governmental stakeholders in East Africa. In collaboration with Advocacy Leads and the Country Directors, the Senior Associate Advocacy will identify advocacy opportunities in relation to Rainforest Alliance certification program and landscape and communities work in the sub-region and develop and implement an advocacy strategy in the sub-region.

The Senior Associate Advocacy will be the point of contact for civil society organisations in Kenya and will work closely with the Country Director Kenya and Director East Africa to ensure continuity of relationships with government stakeholders.

The postholder will work with colleagues in advocacy and themes, the regional team, the tea and coffee sector teams and communications to ensure Rainforest Alliance is able to utilise advocacy as a supporting intervention in the sub-region.

Responsibilities:

  • Contribute to development of advocacy strategy in East Africa – with support from Head of Advocacy, Advocacy Leads, Director East Africa and Country Directors.;
  • Build and maintain relationships with important stakeholders in Kenya (CSOs, NGOs, trade unions, platforms etc.) and in particular work with tea and coffee sectors;
  • In close collaboration with Kenya team, develop and implement a Kenya advocacy strategy that contributes to the overall Kenya country strategy;
  • Ensure advocacy plans are aligned and contribute to sub-region and sector strategies;
  • Advise on new advocacy and governmental affairs opportunities and requirements within Kenya and in the sub-region and contribute to writing and budgeting of fundraising proposals in the sub-region;
  • Initiate and organize meetings and participate in discussions with relevant groups and stakeholders to advance Rainforest Alliance’s advocacy agenda; and
  • Represent Rainforest Alliance at relevant events, external forums and conferences and in various consultation structures.

 Qualifications:

  • Degree in social sciences, public policy, communications or related;
  • At least 5 years’ experience with planning, managing and implementing advocacy or public affairs strategies;
  • Knowledge of tea and / or coffee sector desirable;
  • Political and/or civil society network in Kenya a plus;
  • Strategic and analytical thinker;
  • Fluency in English, both verbal and written. Kiswahili and additional languages a bonus; and
  • Willingness and ability to travel up to 30% of time.

 Salary:

Commensurate with experience.

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FMCG Lead Sales Executive at Greenforest Foods Ltd

Greenforest Foods Ltd is a premier natural foods and ingredients processor that supplies retail outlets and institutional clients in Kenya and the greater East African Community. Greenforest works with more than 5,000 small holder farmers and beekeepers to deliver the safe natural products to the consumer and institutional clients. We respect the environment and biodiversity hence we operate sustainability.We are looking to hire an FMCG Lead Sales Executive whose task will be to maximize sales volume and revenue growth in general trade and modern trade. S/He will be in charge of growing our customer base, manage relationships, execute planned initiatives, drive new product innovations as well as oversee and execute sales operations for maximum cost efficiency and sales productivity.

S/He will report to the Managing Director.

Role Purpose

Implement sales business strategy to achieve business objectives of increased profitability, impeccable customer service and efficient excellence in trade execution.

Key Duties & Responsibilities

  • Champion and lead the launch and roll out activities of an upcoming new product line into both modern and general trade, and exports
  • In the initial 6 months, dedicate 60% of time to a product launch undertaking critical planning, communication and in-market successful execution
  • Identify and implement new business opportunities on existing business to increase customer base and continuously profitability growth
  • Prospects for new clients to identify and develop new accounts geared to achieve increase in number of accounts and brand visibility of company products
  • Ensure Route to Market & Territory Management optimisation, including spot utilising commercial opportunities in new accounts so that future business opportunities can be planned and implemented effectively
  • Develop and execute sales and distribution strategies, while monitoring sales in the market to ensure targets and objectives are met
  • Increase sales, drive volumes and supervise the sales process by following up on orders, deliveries and collections to attain optimal availability of products over long and short term
  • Ensure cash collections payment of receivables in a timely manner as per agreed terms with customers (work and communicate closely with Finance department)
  • Manage customers credit terms and limits in order to maximize sales and minimize risk
  • Maintain accurate records of all accounts sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory
  • Prepare weekly or monthly sales reports and provide market feedback to the Manager regarding movement of products
  • Prepare regular reports and analysis on sales and lead sales & marketing activities and meetings
  • Build and maintain effective customer relationships in order to build strong loyalty
  • Handle and respond to existing products queries from clients quickly, effectively and accurately
  • Provide customers with the appropriate sampling of products in response of their enquiries and optimise customer service to attain superior customer relation and long-lasting partnerships. Provide solutions and solve arising customers complaints in given accounts
  • Execute surveys and market intelligence gathering so that the organisation is constantly aware of current market trends and enable a competitive advantage.

Qualification, Experience & Education

  • Relevant university degree or diploma is business, sales & marketing is essential
  • Minimum 2 years relevant FMCG experience in a sales/marketing environment
  • Under 26 years of age
  • FMCG experience especially in distribution
  • Hands on experience and knowledge in field sales
  • Existing networks and contacts an added advantage
  • Capable of meeting and or exceeding monthly activity and sales goals
  • Familiarity with the industry
  • Clean and Valid driving license is an added advantage.

Skills

  • Good verbal and written communication, interpersonal and presentation skills
  • Analytical, highly numerate and problem-solving ability
  • Good planning ability, responsible, conscientious, and highly dependable
  • A confident team player, socially outgoing and with ability to negotiate
  • Able to work independently with minimum supervision
  • Ability to build positive relationships
  • Assertive and pleasantly persuasive with ability to influence
  • Open to change and always looking for opportunities for improvement
  • Computer literate and goal driven with self-management skills
  • Self-discipline, well organised and willing to take calculated risks
  • Resilient and highly flexible
  • Demonstrated ability to work under pressure and handle a demanding work environment
  • High energy levels, drive and good time management skills
  • Smart and persistent

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Deployment Program Coordinator at RefugePoint

Worldwide, there are now over 60 million forcibly displaced people – the highest number ever recorded. Of those, approximately 20.2 million are refugees who have fled their home countries as a result of conflict and violent persecution. Of the 20.2 million, over 11 million have been refugees for more than 5 years and some as long as 60. The average length of refugee exile today is 17 years, a time-span that has increased over the past two decades due to the intractability of many conflicts. In Sub-Saharan Africa, where RefugePoint focuses its efforts, there are more than 3 million refugees fleeing violence and persecution in the Congo, Somalia, Ethiopia, Sudan, and other countries experiencing conflict and instability. The most vulnerable refugees include, among others, women at risk, survivors of torture, and orphans and other minors separated from their families. Without long-term solutions, these refugees will remain in desperate situations for decades, living in overcrowded refugees camps and urban areas, unable to rebuild their lives in dignity and peace. Founded in 2005, RefugePoint’s mission is to provide lasting solutions for the world’s most vulnerable refugees. We address the critical and unmet needs of those who fall through the cracks of humanitarian assistance and have no other options for survival, with a focus on women, children, and urban refugees.

Supervisor: Deployment Program Manager
Starting Salary: KES 334,104

This position is responsible for providing broad, high-level support to the agency’s deployment program, also called the UNHCR Collaboration Project (UNCP), and acts as the primary supervisor for the agency’s deployed Experts. The primary purpose of the UNCP is to deploy RefugePoint Experts in the field of Resettlement, Complementary Pathways and Child Protection to UNHCR offices throughout the world, focusing on Africa and the Middle East. These Experts provide direct support to UNHCR through casework and capacity building related to third-country solutions.

This position is based in Nairobi, Kenya and reports to the Deployment Program Manager (DPM), a position based at RefugePoint’s Headquarters in Boston, USA. Thus, supervision is fully remote.

The position is a member of RefugePoint Kenya’s Senior Management Team.

Core responsibilities and duties of the positions are as follows:

  • Supervises, mentors and technically supports Experts deployed to UNHCR, to ensure high quality, efficient and professional implementation of the deployment program;
  • Develops and maintains strong relationships with UNHCR HQ, Regional Bureaus and Country and Field Offices. Communicates regularly with UNHCR focal points to plan and execute deployments;
  • Helps negotiate Terms of Reference (TORs) for assignments and monitors and evaluates team and individual progress at regular intervals to ensure that assignments are on track to meet targets specified in TORs;
  • Assists with UNCP recruitment, including reviewing applications and conducting interviews, and works closely with HR to ensure a healthy pool of candidates is maintained;
  • Provides newly recruited staff with comprehensive orientation on RefugePoint’s overall mission, the UNHCR Collaboration Project, and life as an Expert;
  • Trains newly recruited Resettlement and Complementary Pathways Experts on technical areas of refugee resettlement and other pathways;
  • Develops and maintain a Training Curriculum for new Experts;
  • Closely reviews narrative and case tracking reports from Experts, follows up on issues presented, and collates into quarterly reports to be shared internally;
  • Conducts check-ins with new Experts during the first month of their deployment, and regular check-ins with all Experts on a quarterly basis, fostering strong communication between the Expert and the UNCP, identifying best practices, and troubleshooting problems;
  • Evaluates and monitors the outcomes of deployment activities and makes recommendations to enhance programming;
  • As requested, contributes to discussions with the Agency’s senior management around strategy and vision of the UNCP;
  • Assists in compiling quarterly narrative reports to HQ on the highlights, outputs and challenges of the UNCP;
  • Promotes a sense of connectivity and professional development amongst program staff, as well as a sense of connection between program staff and others within the Agency;
  • Keeps up to date with global, regional and local trends and policies in Third Country Solutions, as these conversations apply to the UNCP;
  • Adheres to RefugePoint’s code of conduct, Standard Operating Procedures, guiding principles, and uphold the highest professional ethical obligations;
  • Meets deadlines consistently, resolve challenges in a collaborative manner, and maintain responsive lines of communication with all levels of management and staff.

Any other duties as assigned by the Deployment Program Manager.

Required qualifications:

  • University degree in a related field and 4 years of refugee-related work experience.
  • At least 2 years of experience in a deployment program or other similar secondment program, ideally with UNHCR.
  • Significant familiarity with UNHCR and its policies and procedures for partners.
  • Experience working with refugees in Africa preferred
  • Excellent diplomatic and interpersonal skills.
  • Excellent organizational and time management skills;
  • Excellent English language communication skills (reading, writing, speaking, listening)
  • Experience training groups preferred;
  • Experience in Child Protection/ Best Interests Procedures an advantage;
  • Strong writing and analytical skills;
  • Strong computer skills, including Microsoft Office; knowledge of ProGres database or the ability to learn computer programs quickly an advantage;
  • Demonstrated ability to work well under pressure, maintaining flexibility and attention-to-detail under challenging circumstances;
  • Commitment to RefugePoint’s mission of providing lasting solutions to the world’s most vulnerable refugees.
  • Commitment to adhere to RefugePoint and UNHCR Code of Conduct and conduct oneself in a professional and courteous manner at all times.
  • Ability to travel in Africa on short notice and sometimes under difficult conditions, including to refugee camps, remote areas and sometimes high security environments.

Special Requirement:

  • Police clearance certificate.

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Risk and Compliance Lead at Samasource

Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we’ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. ​​ We help unlock opportunity for low-income people by sourcing data projects from some of the world’s largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.

About the Job:

The Risk & Compliance Officer is responsible for advocating, monitoring, and enforcing compliance through controls, policies, standards, and procedures. In this role, you will be working with senior leaders within the Global Service Delivery and Trust teams to achieve and maintain government (namely GDPR & CCPA) and industry certifications (namely but not limited to SOC2, ISO 27001, ISO 9001, BCP) required by our clients.

The Risk and Compliance Lead will also be responsible for driving our current compliance efforts, managing the external & internal audit plan, updating existing controls, providing leadership and coaching to all of the Corporation’s departments, managing third-party auditors, maintaining certifications and roadmap to future certification.

Key Responsibilities:

  • Lead, support, coach, and evaluate the performance of a team of auditors within the Compliance unit.
  • Work with all business functions to understand the security risks and compliance requirements, develop and maintain the security & compliance roadmap & strategy
  • Develop and maintain compliance & security documentation, policies, guidelines, frameworks, standards, and procedures.
  • Communicate policies and procedures to stakeholders inside and outside the company.
  • Develop and direct the implementation of compliance & security standards, regulations, and best practices for the organization namely but not limited to SOC2, ISO 27001, CCPA, GDPR.
  • Oversee global compliance & security awareness strategy and programs fostering a culture where compliance & security is everyone’s responsibility.
  • Coach Head of Departments about SOC, CCPA & GDPR compliance program and their assigned controls and recommend improvements to teams for their assigned controls.
  • Ensure compliance with critical controls on a regular basis.
  • Manage audits by external and internal auditors. This could be audited for client requirements, ISO standards, and any other applicable audit requirements.
  • Facilitate with certifications which including, but are not limited to, ISO 9001, BCP, and ISO 27001.
  • Partner with Sales and Customer Success teams to close business and ensure customers understand our security posture.
  • Respond to requests in a timely manner from the Compliance Trust Services team to meet service level agreement commitments for responding to customer and prospect requests.
  • Review compliance and audit-related matters.
  • Identifying gaps with controls assigned to Sama teams.
  • Determine whether supplied artifact(s) by teams meets SOC, CCPA, ISO & GDPR requirements.
  • Support trust in writing Section III of the SOC2 report.
  • Lead Enterprise Risk Management processes and framework adherence across Global Service Delivery teams.

Minimum Qualifications

  • Bachelors Degree or higher in a relevant field
  • 3 – 5 years experience in a global compliance role and or security auditing role
  • Experience in project or program management.

Preferred Qualifications

  • Certification as ISO Lead auditor for ISO 9001, ISO 27001 & ISO 22301.
  • Certification in risk & compliance management is an added advantage
  • Projects involving coordinated efforts across large cross-functional teams
  • Previous experience with CCPA & GDPR
  • Interest and desire to obtain CISSP, CISA, or other globally recognized security, compliance, or audit certifications.

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).

At Sama, we pride ourselves on being a diverse and equal opportunity employer.

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Specialist – Anesthesia at Nairobi Hospital

We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision. Courtesy, consideration and unreserved respect towards our patients’ privacy, dignity and confidentiality has time and again helped us earn their trust and goodwill. Our dedicated nursing staff provides professional care within a friendly and comfortable environment, ensuring that being in hospital is a more pleasurable and less anxious time for our patients and their families. We take pride in our highly qualified professionals who deliver our mission every day, translating their knowledge and expertise to internationally compliant practices in healthcare provision.

Reporting to the Director, Medical Services & Research, the successful candidate will be responsible for review in-patient and out-patient (applicable specialty area) patients to offer curative services in line with established protocols and the hospital’s patient care objectives.

ROLES AND RESPONSIBILITIES

  • Carry out patient assessment, treatment and stabilization and other specialized procedures to provide curative services in line with established protocols.
  • Carry out specialised training of medical officers, nurses, senior registrars, and nursing students to impart knowledge and improve patient care.
  • Participate in root cause analysis committees in the event of incidences, complaints and/or poor clinical outcomes to ensure continuous improvement in patient care.
  • Participate in continuous medical education to sharpen medical knowledge and skills in area of specialization.
  • Assist private consultants to carry out medical procedures on private patients to ensure optimal patient care.
  • Develop and continuously review protocols in applicable specialty area to enhance clinical management.
  • Participate in research activities in applicable specialty area in line with set objectives.
  • Mentor medical officers or senior registrars in clinical procedures to impart knowledge and improve patient care.
  • Carry out weekly major ward rounds for applicable specialty area patients as applicable.
  • Sign off senior registrars and prepare related recommendation letters to the Medical
  • Practitioners and Dentist Council in fulfilment of their specialist recognition requirements.
  • Act as a team leader on a rotational basis for the applicable specialty area.
  • Uphold high levels of patient confidentiality and work ethic in line with applicable code of conduct and hospital objectives; and
  • Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

  • Master of Medicine degree in the applicable area of specialization as applicable from a recognized institution.
  • Bachelor of Medicine and Surgery degree from a recognized institution.
  • Must be registered by the Kenya Medical Practitioners and Dentist Council and hold a valid practicing license.
  • Specialist recognition from the Kenya Medical Practitioners and Dentist Council
  • Basic Life Support training.
  • Advanced Trauma Life Support training/ Advanced Cardiovascular Life Support Certificate LSO Advanced Life Support training (applicable to Obstetrics -Gynaecology & Paediatrics)
  • Minimum of 3 years practicing experience in Internal Medicine/Paediatrics/Obstetrics/Gynaecology as applicable.

CORE COMPETENCIES

  1. Ability to carry out phlebotomy, cannulation, resuscitation, intubation, exchange transfusion & UBC among other medical procedures
  2. Ability to review and manage patients
  3. Knowledge and ability to classify diseases
  4. Knowledge of pregnancy related condition, contraceptives, minor procedures & surgeries e.g. C section (applicable to obstetrics & gynaecology)
  5. Ability to conduct normal deliveries and assisted deliveries including stitching (applicable to obstetrics & gynaecology)
  6. Ability to work for long hours under pressure
  7. Drive and openness to learning
  8. Time management skills
  9. Interpersonal skills
  10. Patient care skills
  11. Basic counselling skills
  12. Effective decision making and judgement skills
  13. Research skills
  14. Analytical skills
  15. Attention to detail
  16. Planning and organising skills
  17. Communication skills including presentation and facilitation skills
  18. Team working skills
  19. Accountability
  20. Integrity
  21. Confidentiality

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Human Resources Officer, NOA, Fixed Term, Tripoli, Libya at UNICEF

UNICEF is the world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.How can you make a difference?

Summary of key functions/accountabilities:

  1. Business Partnering
    1. Through research of policies and analysis of data, provide support to the HR Business Partner in advising their clients on HR-related needs and developing subsequent plans of action.
    2. Under the supervisor’s guidance, provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
    3. Support supervisor in proactively advising clients on the resolution of human resources issues by recommending equitable and transparent solutions that protects both the staff and organization’s interests in accordance with policies, regulations and procedures.
    4. Research and compile data that conveys organizational progress towards gender equity and cultural diversity.
  2. Strategic Human Resources
    1. Help supervisor liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.
    2. Research and provide data which helps inform the improvement of HR systems, policies and processes.
    3. Keep abreast and research best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.
  3. Support to Implementation of assigned Human Resources Services
    1. Provide support to various or one specific HR occupation (recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
    2. When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.
  4.  Learning and Capacity Development
    1. In collaboration with business owners, support the design and delivery of learning plans for staff.
    2. Contributes to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.
    3. Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.
    4. Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
    5. Provide orientation briefing to new staff.
  5. HR Data Analytics
    1. Collect, interpret and analyze HR data to help inform decision making on HR processes and strategies.
    2. Support the development and implementation of data collection systems to optimize data quality.
    3. Coordinate with country offices and partners to provide assistance in their HR information management.

Impact of Results:

  • Through research, analysis and interpretation of policy, carried out under very close supervision, the incumbent strengthens the supervisor’s capacity in effectively and efficiently executing all human resource services and tasks.
  • The impact is thus centered on providing through and accurate analysis of individual cases and processes. While the type of analysis and decision-making varies among the different HRM specialties, typical examples include:
  • Researching a body of rules, regulations and precedents to determine eligibility for entitlements or benefits
  • Helping the supervisor determine qualification requirements for vacant posts
  • Comparing the qualifications of several candidates with those of the post
  • Classifying unique job descriptions by application of promulgated classification standards.
  • Helping determine the action needed in order to improve staff skills through the identification of individual and organizational training needs
  • Researching the most appropriate methods of training to meet these needs or analyzing work to determine the relative worth of jobs

To qualify as an advocate for every child you will have…

A University Degree in human resource management, business management, international relations, psychology or another related field is required.

Experience:

One year of professional experience in human resource management in an international organization and/or large corporation is required.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are…

Demonstrates Self Awareness and Ethical Awareness (1)
Works Collaboratively with others (1)
Builds and Maintains Partnerships (1)
Innovates and Embraces Change (1)
Thinks and Acts Strategically (1)
Drive to achieve impactful results (1)
Manages ambiguity and complexity (1)

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

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