Sunday 17 December 2017

TOTAL Job Vacancy : Lubricants Sales Co-ordinator – Resellers

Responsible for identifying and developing new market opportunities of lubricant products, maintaining profitability and market share and offering lubricants support to all customers in assigned region.

Duties & Responsibilities

The incumbent shall be responsible for the following:-

  • Manage customer portfolio to achieve business Objectives: Volume, Margin, Credit Metrics, and Business Development.
  • Maintain sales portfolio, monitor growth and performance.
  • Develop emerging business opportunities in the market and recruit new customers to grow business size.
  • Develop and grow Distributor customers and penetration in the market.
  • Develop Business plans with the distributor, and ensure implementation of the activities.
  • Offer support to resellers on lubricants issues such as stocking, pricing and merchandising
  • Manage and maintain good customer relationship with all customers
  • Market Intelligence and monitoring – Maintain database of the size of the market and the various competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities
  • Manage Credit metrics in-line with the company credit policy. Collect account receivables in line with agreed trading terms and complete customer Credit appraisals as per the schedule.
  • Ensure all invoices and statements are sent in time to customers. Highlight and resolve invoice disputes with customers.
  • Implement company policies and procedures, and ensure relevant controls are in place.
  • Manage and support implementation of marketing campaigns & promotions in the reseller channel
  • Proactively liaise and communicate with all business units within the company to ensure customer’s requirements are met.
  • Conduct lubricants product knowledge training to distributor’s staff, mechanics and their customers.
  • Provide marketing support to distributors, wholesalers and retailers

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