Do you have already professional experience and are you an expert in your field? Are you looking for new challenges and responsibilities? Then BBOXX is right place for you!
BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff – working across 5 offices in the UK, China and East Africa – who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the world!
RM/08/2018: RETAIL MANAGER
Reports to: Managing Director
Location: Field (80%) and Distribution Center (20%)
Purpose: As a Retail Manager you will be a core member of the country senior management team. You will be working closely with the MD and the management team ensuring the retail targets are met (sales, installation and repossession).
Responsibilities for the Retail Manager Job:
- Ensuring each Retail Area Manager(RAM) meets their objective: sales, installation and repossession
- Creating plan with MD and Retail Area Managers to meet targets
- Implementing marketing and sales strategies using the Retail Area Managers
- Suggesting changes to implementation plans
- Creating expansion plan with Retail Area Managers
- Reporting on the performance of the retail network to MD and management team
Description of tasks
- Responsible for sales metrics across the country network of shops
- Supporting retail area managers in planning for their monthly/quarterly objectives
- Monitoring the performance of the country and change plan if necessary
- Monitoring the performance of the RAM against objectives
- Promoting the best agents, retail supervisors,… to keep motivating
- Managing the schedule of RAM and motivating them to reach new heights
- Building a passionate and outstanding direct sales team through the network
- Cultivating an extraordinary client focused culture
- Responsible for the expansion of the network
- Recruiting new RAMs to manage existing or new areas
- Identifying with RAMs and MDs new areas to expand
- Managing the shop expansion
- Responsible for technicians performance
- Supporting the RAM in managing the network of technicians
- Creating any strategy necessary for the RAM to meet objectives
- Supporting the RAM in recruiting new technicians
- Monitoring the performance of the network of technicians against objectives and take necessary actions
- Responsible for implementing marketing with the marketing manager
- Propose different marketing activities
- Work with marketing manager in implementing marketing strategies
- Responsible for the operations at the area
- Consolidating information on the performance and operations of the country
- Setting targets and objectives for RAM, and review performance in quarterly reviews
- Creating monthly plans for country based on targets, and overall strategy as set by Managing Director and BBOXX Ltd management
- Creating budgets for the area in line with monthly and quarterly plans
- Coaching RAM to become better leaders
Retail Manager Job Qualifications
- Have a university degree and 7 – 10 years working experience in sales leadership
- Senior managerial experience with field and operation experience preferable in FMCG
- Be willing to travel 4 days a week
- Be an expert with the Microsoft Office Suite
- Have a valid driving license
- Must speak fluent English
Desired skills include:
- Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
- You are a strong communicator: It is easy for you to write reports and you raise issues when necessary.
- You live to meet targets: You love challenges, you are driven to reach target. Demonstrated ability to meet targets independently and as a leader. You take charge of the situation, and do not wait for orders to get things done.
- You are an experienced recruiter: You have built top performing sales team in the past and can show results.
- You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same.
- You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
- You have strong solid business sense: you are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action
- Excellent verbal communication, listening and phone skills
- Good motivational skills and enthusiasm
- Experience in project management
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The post BBOXX Job Vacancy : Retail Manager is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
