Our client in the hotel industry is seeking to recruit a Garden Restaurant Supervisor to join their dedicated team in Thika.
Responsibilities for the Garden Restaurant Supervisor Job
- Create a sense of welcome and personalized service excellence for our guests
- Display an active presence in our dining rooms and public areas, interacting with guests and colleagues
- Effectively manage the systems in place to deliver superior service
- Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
- Ensure appropriate performance management of colleagues in accordance with Fairmont standards, policies and procedures
- Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
- Maintain a constructive, harmonious and communicative working relationship with all supporting departments
- Champion the ongoing professional development, and work satisfaction of all colleagues
- Ensure financial reporting is maintained and accurate
- Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets
- Ensure a clean and safe working environment, consistently promoting colleague health and safety
- Promote and develop a culture of environmental awareness and responsibility
- Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow
- Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas
- Inspect menus, cutlery, linen, china, and glassware & equipment/tools on a regular basis ensuring they are clean, well maintained and consistent
Garden Restaurant Supervisor Job Qualifications:
- At least 3 years proven experience at supervisory level.
- Proven track record of positive people skills and team leader abilities
- Must possess excellent communications and presentation skills
- Strong organizational and administrative skills
- Energetic, enthusiastic, self-motivated and a definite team player
- At least a diploma in a hospitality related course
- Human resource management skills
- Exemplary customer service skills
- Pleasant personality
- Ability to train others
- Flexibility (duties and shifts)
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The post Janta Kenya Job Vacancy : Garden Restaurant Supervisor is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/