Thursday, 19 August 2021

Head of Clinical Services at Premier Hospital

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors, Nurses, other Medical Professionals and support staff will provide you with personal service with great regard to respect and dignity to ensure that your experience with us is as comfortable as possible.

Qualifications and desired skills:

  • Medical Doctor. Post graduate training an advantage.
  • Training in healthcare management/business administration.
  • Experience in a similar role for at least 4 years
  • Very good communication skills
  • Flexible and willing to adjust to the demands of the job

Responsibilities:

  • Strategic and Business plan – Facilitate the implementation of the hospital strategic and business plans in clinical services.
  • Clinical Governance – Offering leadership in all clinical and support departments, working with multi-disciplinary teams. Ensure clinical SOPs, guidelines and pathway are developed, implemented, monitored and revised as necessary.
  • Stakeholder Management – Positively engaging all relevant stakeholders in order to maximize value for the hospital.
  • Human Resource Management – Ensuring adequate staffing in the relevant departments through planning, recruitment, performance management, leave management and staff relations.
  • Business Development and Operations – Growth of business in scope and volume to ensure new services introduced within agreed timelines and budgets are met and exceeded.
  • Patient Quality Agenda – Clinical quality processes in line with the goals and objectives of the hospital drive continuous clinical improvement.
  • Professional Development – Continuous Medical Education and other relevant learning programs.
  • Client Experience – Addressing relevant customer complaints and escalating in a timely manner to ensure improved customer satisfaction.
  • Budgets – Supporting the annual budget cycle in relevant departments for equipment and other operational needs.
  • Licenses and Regulation – Ensure all clinical staff and the institution have valid licenses.
  • Reporting – Prepare timely and quality reports as required by the CEO and Board of directors.

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