REF: OP&S/AM-JKIA/SEPT/ 2017
Airport Manager, Jomo Kenyatta International Airport (JKIA) is accountable to General Manager, Operations & Safety and is responsible for safe and efficient operations of the airport on daily basis covering both passengers and cargo hubs.
He/She ensures all aspects of the airport are fully functioning and compliant with established regulations and standards of Customer Service.
Works with employees, service providers and other stakeholders from commercial sector, government, regulatory authorities, security agencies and the community to provide exceptional seamless safe and efficient service to passengers and customers.
Employment Terms: Contract
Reports to: General Manager, Operations & Safety
Airport Manager Job Responsibilities
- Works with employees, service providers and other stakeholders from commercial sector, government, regulatory authorities, security agencies and the community to provide exceptional seamless safe and efficient service to passengers and customers.
- Ensures realization of revenue targets and the running of JKIA as a profitable operation.
- Prepares and implements business development plans for the Airport to enhance growth in partnership with airport stakeholders.
- Develops, reviews, implements Airport strategic plan and objectives
- Develops reviews and implements Airport Master Plan in consultation with airport stakeholders
- Prepares, develops and monitors recurrent and capital budgets for the financial well-being of the facility, maximizes revenue generation, collection and banking
- Manages and directs the implementation and compliance with Civil Aviation Standards and recommends practices in airport operations, facilitation, security and safety and other regulatory requirement.
- Meets and maintains compliance with Airport certification requirements at all times.
- Develops and implements airport environmental programs
- Ensures maintenance and improvement of KAA Quality Management System (QMS), Safety Management System (SMS), Customer Service Standards and other statutory audits.
Qualifications for the Airport Manager Job
- A Bachelor’s degree from a recognized institution of higher learning
- Master’s degree Level qualification
- Minimum of 10 years working experience with at least 4 years’ experience gained in a senior management /leadership position with hands on experience and proven track record in operations, safety, customer, people and relationship management
- Working knowledge of and/or demonstrable ability to quickly absorb and understand global and local regulations pertaining to the aviation industry and operations of State Corporations.
- Proficiency in IT with practical working experience gained in a highly automated ERP environment such is SAP is essential.
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