Trending Jobs: Makueni County Job Vacancy : Front Office Manager

Friday, 22 September 2017

Receiving and managing visitors to the Office of the Governor and/or the County government;
Ensuring provision of quality service to visitors to the Office of the Governor and/or County government;
Providing customer service support to the government by obtaining, analyzing and verifying accuracy of customer information in a timely manner;
Coordinating handling of difficult and/or unusual situations;
Ensuring logging and delivery of all messages, packages and mail in a timely and professional manner;
Operating the telephone system in an efficient, accurate and courteous manner;
Getting telephone calls to proper recipients and recording messages accurately; and
Perform other duties that may be assigned from time to time by the Administrator, Office of the Governor.

Qualifications for the Front Office Manager Job

Be a Kenyan citizen.
Be a holder of a Diploma in Front Office Management or Public Relations from an institution recognized in Kenya.
Possession of a Bachelor’s Degree in Public Relations and relevant professional qualification will be an added advantage.
Have working experience of not less than 5 years preferably in Customer Care or Front Office Management in a busy service environment.
Friendly and confident personality.
Operational excellence and drive for results.
Good spoken and written communication skills.
Ability to be polite but firm when dealing with difficult, impatient and upset people.
Satisfy the requirements of Chapter six of the constitution.
Demonstrate understanding and commitment to the values and principles of public service as outlined in articles 10 and 232 of the Constitution of Kenya.
Be computer literate.