Our client a sports club is seeking to hire a Customer Relationship Executive to join their dedicated team.
Customer Relationship Executive Job Responsibilities
- “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)
- Makes telephone calls and in-person visits and presentations to existing and prospective customers.
- Meet personal and team sales targets
- Attend meeting, sales events and trainings to keep abreast of the latest developments
- Maintain and expand client database within the assigned territory
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Expedite the resolution of customer requests and complaints to maximize satisfaction
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Participates in events and conventions.
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
Requirements for the Customer Relationship Executive Job
- 0-2 years of experience
- Preferably proven sales experience in real estate, insurance, banking industries.
- Presentable and flexible (willing to work on weekends)
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Relationship management skills and openness to feedback
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