- Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up
- Receipt Administration; allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager
- Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis
- Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager
- Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date
- Conduct direct debits receipts administration and run periodic (weekly) direct debit report to ensure that funds are allocated as per bank generated direct debit report
- Collate customer queries and assign appropriate staff within the department for quick resolution
- Provide feedback to both internal and external customers on queries raised within 24hrs
- Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure
- Track in and outflow of documents within and outside the department
- Maintain special filling system for key customers documents as well as other departmental administrative documents
- Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained
Qualifications
Knowledge and Qualifications
- Bachelors degree in Business Management or Numerical Field
- Data Management Certification is advantageous
- Kenya market
- Kenya legislation
- Two to three years in payments and contract administration related assignment
Technical Skills
- Financial Acumen
- Conflict Management
- Negotiation
- Microsoft Word – Intermediate level
- Microsoft Excel – Intermediate level (Advance level are advantageous)
- Microsoft PowerPoint – Basic level
- ERP system(s)
- Google suite of products
Behavioural Skills – Support
- Understanding the organizational environment
- Understanding the organization’s goals and objectives
- Dealing with changing circumstances
- Supporting and working with others
- Delivering objectives
- Dealing with complexity
- Acting professionally
- Deliver great customer service
- Sharing and co-operating
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The post Credit Administrator at G4S is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
