Ewaso Ngiro South River Basin Development Authority (ENSDA) operates as a statutory body formed under the act of parliament Cap. 447 of the Laws of Kenya (1989). It is mandated to initiate, plan, co-ordinate and implement development projects/programmes within Narok, Kajiado, Transmara and parts of Nakuru and Nyandarua counties. In total the river basin covers an area of about 47,000 km2.
Job Grade ENNDA 7 ONE (1) POST – ENNDA/ICTO/3/2021.
Job Description
- Coordinating periodic data collection for updating the website and all organizational portals;
- Providing updates on emerging information communication technology trends and advice on best practices to be adopted by the Authority;
- Evaluating and recommending the suitability of Information Communication Technology equipment;
- Coordinating training of Information Communication Technology hardware personnel and users;
- Develop and implement a comprehensive and effective help desk service to provide technical support to systems users;
- Maintain an up-to-date knowledge of all developments relevant to information technology and cyber security and upgrade internal systems as necessary;
- Supporting the roll-out of new applications and systems in Government by providing prerequisite data;
- Maintaining the Authority’s Database and Information System
- Installing and configuring computer hardware operating systems and system applications;
- Monitoring and maintaining computer systems and networks;
- Ensure the website and other relevant e platforms have Authority’s updated data
- Conducting electrical safety checks on computer equipment;
- Setting up new users’ accounts and profiles and dealing with password issues and assisting staff or clients set up systems and resolve administrative issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Researching and recommending the best suited hardware and software for the organization in relation to technology advancement and the Authority’s specific needs;
- Offer support and trainings to users of the Authority’s systems;
- Design of Local Area Network (LAN) and Wide Area Network (WAN);
- Writing and testing computer programs according to instructions and specifications;
- Participating in the implementation of the computer systems;
- Providing user support;
- Undertaking repair and maintenance of Information Communication Technology (ICT) equipment and associated peripherals;
- Monitoring the performance of ICT equipment and reporting any faults for further action.
Appointment Specifications
For appointment to this grade, an officer must have: –
- Have a Bachelor’s degree in any of the following disciplines: Computer Science, Information Science, Mathematics and Computer Science, Business Information Technology, Information Communication Technology or an equivalent qualification from a recognized institution;
- Fulfilled the requirements of Chapter Six of the Constitution;
- Proficiency in computer applications;
- Communication and presentation skills;
- Problem solving skills;
- Critical thinking and analytical skills;
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