Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers’ shopping experience with us Thank You and we hope you enjoy your experience with us.
We invite you to be part of our team by submitting your application to the following role bases in Nairobi.
Responsibilities
- Assist in pioneering the opening of new Kilishops
- Assist in monitoring all Kilishop data
- Act as the link between the Kilishop owners and Kilimall
- Assist in following up on the Kilishop agents commissions payments
- Customer service
- Any other duty assigned from time to
Qualifications
- Minimum of a Bachelor’s degree in Business Management/IT related course or any other relevant course
- Relevant 1 year work experience.
- Vast knowledge in E-commerce Business
- Be a strong team player with excellent interpersonal skills
- Be able to work well and meet strict deadlines and targets with minimum supervision
- Have a good working knowledge of MS Office applications with strong report writing skills
- Have excellent communication skills, both oral and written
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