Front Office/Admin Assistant at Infoney Solutions Limited

We are a performance-driven technology company that specializes in integration of technology in teaching, learning and school management processes. We help learning institutions adopt technology to help in organization’s growth and efficiency.

We are looking for a Front office/admin assistant.

This is an administrative position responsible for front desk duties, record keeping and reporting, customer relations, basic book keeping and filing and all other office administrative duties.

Qualifications

• Diploma/Degree in any business or ICT field
• Proficiency in both spoken and written English and Kiswahili
• Excellent computer skills
• Customer relations skills

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Data Management Senior Officer – Bilingual at Drugs for Neglected Diseases initiative – DNDi

Drugs for Neglected Diseases initiative (DNDi) is an independent, not-for-profit drug development initiative established in 2003 by five publicly-funded research organizations – Malaysian Ministry of Health, Kenya Medical Research Institute, Indian Council of Medical Research, Oswaldo Cruz Foundation Brazil, and the Institut Pasteur – as well as an international humanitarian organization, Médecins Sans Frontières. The UNICEF/UNDP/World Bank/WHO’s Special Programme for Research and Training in Tropical Diseases (TDR) is a permanent observer. With a robust portfolio, DNDi aims to develop new, improved, and field-relevant drugs for neglected diseases, including leishmaniasis, human African trypanosomiasis (sleeping sickness), Chagas disease, malaria, filarial diseases, paediatric HIV, mycetoma, and hepatitis C that afflict the poorest populations of the world.

Purpose of the position

This position will coordinate data entry and other data management activities providing Data Management and Biostatistics support through designing, setting up of data management systems, and validating databases for clinical studies and in the preparation of the necessary clinical data related documentation.

Specific job responsibilities

• Assist in setting up data management systems for the DNDi Data Management and Biostatistics department, together with the implementation, review, and monitoring of the systems
• Design, set up, and validate databases and data entry screens for clinical research projects, and prepare the necessary documentation
• Develop, write, test, and validate inbuilt data inconsistency checks
• Ensure that data queries are raised and resolved in a timely and accurate manner
• Ensure data management quality control procedures are done in a timely and accurate manner
• Provide feedback and training to study teams regarding common data errors
• Supervise, train data management officers and data entry staff
• Take lead in Case Report Form (CRF) development
• Contribute to the development of SOPs for the data team, in compliance with Good Clinical Practice (GCP)
• Coordinate data entry and other data management activities both at trial sites and the Data Management and Biostatistics department (including Electronic Data Capture)
• Assist in developing effective systems and procedures for ensuring an efficient and reliable data management service in DNDi Data Management and Biostatistics department
• Participate in efforts geared towards improving the effectiveness and efficiency of operations in accordance with the policies and procedures as laid down in the organization’s quality manual

Reporting line

• S/he reports to the Data Operations Manager
• Close working relationship with the relevant members of the DNDi East Africa regional office in Nairobi and DNDi global disease teams

Job requirements

Skills and attributes

• Ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines.
• Clear and systematic thinking that demonstrates good judgment and problem-solving competencies.
• Very good communication skills in multicultural, multi-lingual environments
• Ability to work effectively as part of a multicultural team
• Well organized and structured
• Very good analytical skills
• Ability to contribute to the project delivery under minimum supervision
• Ability to manage middle sized projects with budget management under supervision
• Provide specialist services to operational line or project team
• Ability to solve non-routine problems on a case by case/project basis
• Has certain autonomy for taking actions and decisions
• Ability to interact with external stakeholders
• Ability to be the focal point/manager for consultants
• Ability to supervise at a smaller level

Experience

• Minimum 6 years’ relevant experience with at least 3 years data management experience in a clinical research environment
• Proven ability to work effectively in a team environment and matrix structure
• Experience working with Electronic Data Capture (EDC) systems

Education

• Graduate or post graduate degree in computer science/ICT/IT or relevant field

Other requirements

• Fluency in English and French
• Travel up to 25%

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Facilities Coordinator at JLL

The FC is responsible for the following-

Operations–

• Maintaining a high level of service delivery to the building users and the Coca-Cola and JLL Facilities Management teams
• Promotes a team working environment by performing the prescribed duties personally or in conjunction with other members of the FM team, including service provider personnel.
• Providing input into the monthly management reports in the agreed format and in a timely and professional manner
• Carry out any duties as required ensuring the smooth running of the services on site, establishing security and office related policies & procedures.
• Ensures the best in class service delivery by the suppliers through an effective supplier management (housekeeping, cleaning, catering,)
• Liaising with the Landlord and the local authorities for building related matters.
• Monitor supplies, materials and consumables volumes under your responsibility and ensure timely ordering.
• Support and coordinate small project and repairs with third parties where required
• Monitor meeting rooms and A/V equipment, prepares conference rooms and support events organized on your site(s).
• Assists the JLL Facilities Management Team in developing a positive close working relationship with all of the suppliers under their control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality service.
• Take ownership and provide task management and instruction to TCCC’s and JLL’s service providers that promote a high level of client satisfaction by promptly responding to their service requirements. Assures appropriate response by other team members and selected contractors through dispatch, voice mail and/or other direct contact.
• Acknowledges role as management office “ambassador”. Ensures that the firm’s image is reflected through proper telephone and reception procedures, and quality service. Greets guests and visitors to the management office and effectively deals with their concerns by exhibiting a professional, mature, courteous, gracious and efficient manner.

Finance & Sourcing–

• Contributes to the OPEX & CAPEX budget exercise and supervises expenses versus budget.
• Make sure finance tasks (PR – GR – Accruals) are executed within the set deadlines.
• Cooperate and liaise with the Sourcing team as to ensure contracts are in place and a contract register is kept up to date. Provide input to the sourcing team for procurement or benchmark exercises.
• Continuously seek for improvements and optimizations to contribute to the savings targets. Analyze, present, gain approval and implement such savings initiatives.

Quality and EHS–

• Operating within the JLL Business Management System and ensure compliance. Provide feedback and development towards continuous improvement of the JLL BMS.
• Implement Best Practices and JLL standards for FM service provision.
• Meeting health and safety responsibilities as defined in Company Health and Safety procedures, ensuring compliance at all times

Additional Services

• Supervise remotely other locations as they may be reasonably assigned to you.
• Supports the JLL finance and procurement process and procedures
• Supports the Coca-Cola finance and procurement process for client services and requests including appropriate reporting on commitments and spends as required.
• Tracks compliance with insurance requirements among contractors, vendor and suppliers.
• Coordinates response to more complicated user service requests and assures follow-up.
• Assures compliance with JLL policies, procedures and standard practices.
• Any tasks as required by the senior manager and in accordance with the clients’ needs

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Statistics Analyst at United Nations Development Programme

The United Nations Development Programme (UNDP) is the United Nations’ global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life. It provides expert advice, training, and grants support to developing countries, with increasing emphasis on assistance to the least developed countries.

Competencies

Core Values

• Respect for Diversity
• Integrity
• Professionalism

Core Competencies

• Awareness and Sensitivity Regarding Gender Issues
• Creative Problem Solving
• Effective Communication
• Inclusive Collaboration

Please visit this link for more information on UN Women’s Core Values and Competencies: https://ift.tt/2qDnfD7 .

Education

Required Skills and Experience

• Master’s degree OR bachelor’s degree with additional years of relevant work experience (in lieu of the former) in statistics, demography, gender, economics, or other related development or social science fields

Experience

• Background in gender statistics, demography, economics, or development studies with a focus on gender equality
• Experience in documentation and production knowledge products on the development of gender statistics, in the context of national statistical systems and household surveys
• Experience in rapid gender assessments in times of crisis, preferably in the context of COVID-19
• Experience in conducting or contributing to the planning, design, and implementation of household surveys
• Experience with STATA
• Excellent attention to detail
• Willingness to work as part of a team, to meet tight deadlines and produce high quality work

Languages

Excellent command of English (oral and written). Other UN languages an asset.

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Digital Performance Manager at Dentsu Kenya

We are Dentsu Aegis Network. We exist to help our clients win, keep and grow their best customers in the digital economy

We are looking for an experienced digital performance manager practitioner with a proven understanding of managing programmatic, social media, and digital campaigns across markets. The right candidate will demonstrate a combination of digital, strategic, technical, ecommerce knowledge and communications skills and be proficient in all of these areas. The role is to work within our dynamic team, across a number of significant and recognizable global brands from a number of industries.

The purpose of this role is to play a key role in driving qualified lead generation through the effective use of various digital marketing channels through strategy and day to day implementation of campaigns. You will manage the Paid Social, Display, SEO and Affiliates, and analyse performance.

The successful candidate will be a self-starter, curious about the future of digital and work well in a team. The role is a great opportunity to join a team of diverse and talented people within a successful and established communication network of 45,000 individuals across 145 countries worldwide.

Key Responsibilities

• Leads client activity to deliver innovative and ambitious plans that deliver client objectives and key performance indicators
• Supports the management team to ensure that the team are working to deliver best in market results
• Energetic, focussed and target driven
• Successful track record in delivering leads through digital channels
• Highly articulate and able to influence in a cross-functional team environment
• Analytical approach with a strong ability for analysing data and visitor statistics
• Plays a key part in client pitches, delivering market leading planning responses
• Supports and coaches their team to ensure that they work to their full potential
• Develops best practice and more efficient ways of working and to ensure this is followed by teams

Admirable Skills

• Energetic, focussed and target driven
• Successful track record in delivering leads through digital channels
• Highly articulate and able to influence in a cross-functional team environment
• Analytical approach with a strong ability for analysing data and visitor statistics

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Senior Customer Success Executive at Infobip

Since 2006, our mission has been to create seamless mobile interactions between businesses and people. An integral part of the A2P messaging evolution, Infobip is committed to creating solutions that just work. We believe it’s what’s on the inside that counts, it’s why we built our A2P SMS platform from the ground up. Our unique culture fuels continuous innovation at the platform’s core, allowing full control of security and service quality down to the deepest interaction. 50+ worldwide offices represent our vision of being truly local, everywhere. Operating a platform on a globally-distributed proprietary cloud, possessing the knowledge of telco regulations and best messaging practices is the only way to build elevated mobile experiences, helping enterprises and mobile operators innovate. Today, our platform is used by over 60% of the population, making it the largest network of its kind and the only full-stack cPaaS globally.

The Senior Customer Success Executive is an individual contributor role responsible for handling Infobip’s top customers on regional and global level. The purpose of this role is to be the trusted advisor to customers, help them gain business success using Infobip solutions. They will partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout customer life cycle. They are responsible for retention, adoption, and expansion of Infobip services with assigned base of customers. Top priority for this role is to ensure high-quality experience for our customers, resulting with their satisfaction and advocacy.

Your main missions will be:

• Manage relationship with customers to maintain overall customer health and growth
• Ensure customer retention and growth
• Support account executive team in customer expansion
• Monitor and proactively resolve health risks of assigned customers
• Be a spokesperson for Infobip strategy with the customer – share our digital transformation vision with executives including product investments/roadmap, strategic acquisitions, and partnerships
• Maintain high customer satisfaction and ensure that customers act as Infobip advocates
• Organize and orchestrate cross functional resources to fulfill customer requirements, and proactively engage in helping customer business success
• Drive customer participation and attendance in business related events/webinars or other promotive activities
• Help drive faster return of investment on Infobip solution for customer
• Participate in onboarding activities and product demonstrations post purchase
• Act as a voice of customer within Infobip, ensure product feedback loop and influence internal improvement to provide smooth customer journey
• Participate in global customer success community through knowledge sharing and cross-regional transfer of successful practices
• Be fully versed on Infobip products, platform, and integrations
• Have an excellent overview of business, competition, and latest industry trends
• Participate in Continuing Education sessions

Qualifications

More about you

• Bachelor’s Degree in Business, Management, Communications, IT, Telecommunications, or other related degree; or equivalent combination of education and experience.
• 5-7 years of experience in B2B Enterprise Key Account Management, Customer Success, Client Relations, Professional services, Consultancy or Business Development
• Customer retention and growth experience
• Experience in Dealing & Presenting to C-Level
• Understand Customer Journey
• Customer satisfaction oriented
• Exceptional professional communication skills
• Strong administration, analytical and organisational skills, with a systematic approach to problems
• Strong networking & relationship building skills

Additional Information

Why our employees choose us (and stay)?

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are cool. Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting from the onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
• Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Impact conference in Croatia. We put the “global” in globalization.
• Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organized activities, company library, kitchen stocked with the usual suspects… Talk about a balanced lifestyle.

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Young Leadership Programme Fellow (2-year program) at McKinsey

McKinsey & Company is a global management consulting firm. We are the trusted advisor to the world’s leading businesses, governments, and institutions.

Qualifications

• Undergraduate degree in business, commerce, engineering or economics completed in 2020
• 1 year work experience
• Clear demonstration of leadership through work experience or extra curricular activities

Who You’ll Work With

You’ll be based in our Nairobi office and may also have an opportunity to work in other offices across Africa.

The Young Leadership Programme (YLP) is a two-year full-time consulting program that develops exceptional young local Kenyan talent into real leaders.

You’ll work as part of a client project team, collaborating with colleagues and clients to solve their toughest business problems. At the end of the program, high-performing Fellows progress into a Business Analyst role.

This programme is open to individuals who have completed an undergraduate degree and have fewer than two years of work experience. Please note that individuals who are currently enrolled or have completed a master’s degree are not eligible. The Young Leadership Programme in Kenya is one of our many worldwide programs aimed at helping candidates get to know McKinsey better.

What You’ll Do

You’ll work in teams of typically 3 – 5 consultants, playing an active role in all aspects of the client engagement.

This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations. You’ll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members.

You’ll gain new skills and build on the strengths you bring to the firm. Young Leaders receive exceptional training as well as frequent coaching and mentoring from colleagues on their teams. This support includes a Partner from your local office or practice assigned to you to help guide your career as well as formal training in your 2- 3 years. Additionally, you’ll receive guidance and support from your local office in the selection of client projects, helping you to develop your skills and build your network.

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