Regional Press Officer for Africa at Bolt

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliableNow armed with a fresh round of funding, we are eager to grow even faster. We are looking for a Recruiter in Nairobi to help us get the best talent from all around the world!

Summary

We are looking for a regional press officer, Africa.

This person will handle Bolt’s PR in Kenya or Ghana in-house, and manage the agencies representing our Ghanian, Tanzanian and Ugandan markets. The Eastern African and West African markets are a really important region to Bolt – you can look forward to the thrills and spills of our burgeoning ride-hailing, micromobility and food delivery product lines.

It’s an exciting, once-in-a-lifetime opportunity to have a big say on how an extremely ambitious, fast-growing company like Bolt is perceived across multiple countries.

Let’s build the future of mobility together!

Your daily adventures will include :

• Draft and execute a local PR plan, in co-operation with the local operations team and HQ PR team
• Keep an eye out for PR opportunities, and proactively act on them
• Handle press enquiries professionally and in a timely manner, converting new contacts into close ones
• Act as day-to-day contact with existing PR agencies in the region
• Work with PR agencies to ensure Bolt remains top of mind
• Regularly measure and review performance to ensure output remains high
• Train and prepare local spokespeople
• Co-ordinate consumer PR activities with the marketing team, leveraging PR content in social media and vice versa

What we are looking for :

• At least 5 years of experience in a PR agency or in-house comms team for a growth company
• Knowledge of the local media landscape, connections in newsrooms and an understanding of what works and what doesn’t on the local market
• International experience – you’ve run PR campaigns that have included a number of markets, and you know how to adapt messages for different audiences
• Crisis communication skills to manage unexpected situations
• A strategic mindset coupled with an eye for detail
• Outstanding writing skills as well as an understanding of different styles of writing (from press releases to op-eds, from blog posts to spokesperson briefings)
• Native/native-level written and spoken Swahili, excellent English
• A can-do approach to solving problems. Never done that before? Not in your job description? You don’t care, you’ll work it out.

The post Regional Press Officer for Africa at Bolt appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Regional Press Officer for Africa at Bolt is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Partner Operations Manager at Bolt

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliableNow armed with a fresh round of funding, we are eager to grow even faster. We are looking for a Recruiter in Nairobi to help us get the best talent from all around the world!

Summary

We are looking for a Partner Operations Manager to help us build our Bolt Food partner operations efforts. You’ll be responsible for discovering and driving performance improvements across the Restaurant & Grocery Operations organisation.

It’s an exciting once-in-a-lifetime opportunity as you would work with smart people from HQ and your local market, have regional and global impact, come up with scalable solutions to operational problems, and see results of your work each day.

Your daily adventures will include:

• Team Management. You’ll manage all the Partner Operations teams in the market and coordinate with other departments to make our operation more efficient.
• Project Management. You will work closely with other teams in order to resolve the most challenging issues in restaurant performance.
• Partner Onboarding and menu uploading. Each month we onboard hundreds of new restaurants and grocery stores and the Operations team is responsible for this task. We expect for you to find the best and most efficient way to enhance this process as well as improve our current service level agreements.
• Review key operational metrics. Availability rate, churn, rejected orders, cooking time, average ratings, delayed orders – these and other metrics define success of our marketplace business. You will be looking for ways to improve these metrics.
• Performance Management. Discover key performance management metrics (efficiency, productivity, timing) for all partner operations teams in the market.
• Automate. You will automate and standardize as many processes as you can in order to decrease operational costs and enhance our overall service level agreements.
• Scale and improve workflows. You will review current restaurant operations processes and SOPs and will define new workflows that are more scalable and will boost efficiency of local teams. Some of these topics should include restaurant onboardings, photography, content display & curation as well as requests resolution that comes from restaurants.

We are looking for:

• BS degree in Business Administration or related field.
• 2+ years of previous relevant experience in operations, sales operations, consultancy or analytics.
• At least 1 year of experience in managing teams.
• You are an analytical thinker who loves to solve problems (advanced Excel skills are a must).
• Be an owner and proactively find solutions to business problems.
• You are organised. You deliver stuff on time & handle stress well.
• You are social. You can easily network with people of all backgrounds.
• Excellent communication & written skills in English.

Experience in sharing economy, tech business, startup or dynamic high-growth company

The post Partner Operations Manager at Bolt appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Partner Operations Manager at Bolt is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Senior SAPUI5 Consultant at Noema Consulting

NOEMA Consulting was established in the year 2018 as a novated startup spun off from a larger SAP Services Group and today we are one of the fastest growing IT Services company in the Middle East with offices across GCC and Europe. At Noema we adopt a pragmatic approach that prioritizes an organization’s existing investment in systems and processes and the employment of modern tools to extract maximum value from what is already available in terms of processes and data. NOEMA Core Service Offerings includes Digital Transformation gamut of services, ERP Implementation, Migration and Support Services, Application Development services(bespoke) on Microsoft Azzure, Application Testing and Quality Assurance Process Intelligence and Analytics Services, NewTech services using Artificial Intelligence, Machine Learning, Robotic Process Automation, Big Data and Blockchain technologies.

Job Overview

• Build and extend web applications.
• Proactively participate in every step in the software development lifecycle.
• Provide UI/UX design guidance to improve usability.
• Collaborate with back-end developers.
• Gather and analyze requirements provided by stakeholders.

Responsibilities and Duties

• Write well structured, high quality code that is efficient and maintainable.
• Develop front-end web applications using JavaScript, React, HTML5, CSS3.
• Extend/debug existing web applications.
• Interact with customer counterpart and perform requirement gathering and analysis.
• Perform thorough unit, integration and e2e testing and ensure quality in every aspect of your work.
• Ability to write technical documentation and design documents.

Qualifications

• 8+ years of experience in front-end web applications development.
• Strong Knowledge/Experience with JavaScript frameworks like SAPUI5/Fiori.
• Knowledge of front-end stack like JavaScript, HTML5, CSS3. Any knowledge of JavaScript framework is a plus (ideally React).
• Solid understanding of OOP and software design patterns.
• Knowledge of browser testing and debugging.
• Understanding of responsive web design, fluid layouts.
• Knowledge of test automation and test-driven development. Any e2e testing framework knowledge is a plus.
• Experience with cloud native development and/or Azure is a plus.
• Excellent communication and client facing skills.
• Open for travel in Middle east countries. • Bachelor’s degree or higher in Computer Science or equivalent.

The post Senior SAPUI5 Consultant at Noema Consulting appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Senior SAPUI5 Consultant at Noema Consulting is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Commercial Strategy Manager at M-KOPA

M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighting, televisions, fridges, smartphones, financial services and more.

Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership overtime through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA

About the role

M-KOPA is looking for a Commercial Strategy Manager.

M-KOPA provides affordable and accessible financial services to underbanked customers, including asset financing for appliances (e.g., smartphones), digital loans (e.g., one-time personal loans and “buy now, pay later” financing), and other financial services (e.g., insurance). They can serve this traditionally underserved customer segment through their innovative IoT solutions and credit scoring analytics/data science.

The objective of M-KOPA’s Commercial teams is to acquire and retain these customers. They acquire customers through a direct salesforce of thousands of sales agents and through indirect channels; they retain customers who have demonstrated strong credit performance by offering additional products through various engagement channels (e.g., outbound telesales, USSD, the M-KOPA smartphone app, etc.).

As a Strategy Manager on M-KOPA’s Commercial team, the role holder will work within the customer acquisition and retention sales teams to provide analytical support and strategic insights to drive top-line growth and operational efficiencies across all markets and sales channels. Work closely with Finance and Credit to support pricing analysis and set product prices while balancing margin, growth, and credit priorities Help identify improvements in M-KOPA’s deployment of direct sales and telesales agents, including working directly with the Director of Commercial Operations and the Director of Business Development & Growth, to help assess the current commercial situation, identify future needs, and create solutions to help meet those needs using data and analytics.

Key Responsibilities:

• Work closely with the Director of Commercial Operations and Director of BD & Growth to develop and execute against M-KOPA’s strategy for customer acquisition and retention.
• Coordinate with Data and BI teams to develop effective commercial performance metrics and build commercial reporting dashboards to ensure the right actions are taken to achieve business targets and to provide effectively cross-market performance benchmarks.
• Identify and define/scope opportunities for operational process and efficiency improvements within the Commercial team.
• Lead the analysis of customer segmentation, marketing campaigns, and sales performance across all channels (including direct field force, indirect partners, digital, and outbound telesales) to inform decision-making training, upskilling, productivity, and retention.
• Drive competitive analysis, including building processes to regularly collect and update competitive intel from desk research, in-market research, and their own salespeople.
• Lead financial analysis to understand the financial performance of products, set effective sales and cost targets, and build robust business plans for the next 1-5 years.
• Lead in developing business cases for new commercial initiatives.
• Help launch and grow Commercial initiatives in new countries, ensuring best practices are transferred and localised from existing countries.
• Drive ad hoc special projects, often working cross-functionally across the business to do so.

Experience

• 3 – 8 years

Persons of all gender, race, sex, orientation, age, and identity are encouraged to apply.

The post Commercial Strategy Manager at M-KOPA appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Commercial Strategy Manager at M-KOPA is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Strategy and Customer Insights Manager at M-KOPA

M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighting, televisions, fridges, smartphones, financial services and more.

Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership overtime through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA

About the role

They are hiring for a number of key roles for dynamic individuals who would have a key position in the M-KOPA Strategy and Data team. These individuals are the types of people who excel working at solving strategic high-level business problems with executives and board members and equally as well iterating on micro-operational improvements with underserved customers living in rural villages.

For this position, they are hiring for 3 different levels, at Sr. Manager, Manager, and Associate levels. Contract types include permanent, 2-year secondment, and 6-month secondment. All involve supporting the business on key internal strategic, data science, research, operational, and cross-department projects that drive commercial, credit, and financial success.

Key Responsibilities:

Drive Strategic Value and Business Improvements:

• Assist M-KOPA’s Executive Management and Strategy and data team in identifying, analyzing, problem-solving and executing on the businesses highest priority problems, questions, and initiatives
• Drive strategic, operational, and cross-functional improvement initiatives across the company on key areas of focus
• Manage and work with teams across the business to implement, execute, and operationalize business improvement initiatives to become operationally self-sufficient
• Support company-wide strategic projects such as international expansion and new product development.
• Work as a liaison and thought partner with M-KOPA’s data science and business intelligence team to help make M-KOPA the smartest company in Africa

Drive Key Business Insights Through Rigorous Research and Analysis:

• Oversee M-KOPA’s piloting and research priorities to drive key business insights
• Manage M-KOPA’s research team to carry out a rapid and rigorous analysis
• Innovate on drive thinking on new ways M-KOPA can understand its customers, products,
• Drive continuous improvement in the operations and management of the strategy and research parts of the business

Operational Change Management:

• Lead on key operational change projects within the business to ensure successful operational change management practices take place.
• Be an inspiring and strong leader and manager within the overall M-KOPA business.
• Using data analytics, modelling, and deep field experience to understand complex problems and recommend practical and easy to operate solutions.

Does this sound like you?

• 2+ years in management consulting or process improvement positions, ideally in international and cross-market companies or consulting firms (an extra benefit if have worked in a related asset financing / solar / credit / direct sales business)
• Strong preference for candidates based in or with strong experience working in the markets M-KOPA works in or similar markets
• Preference for candidates with advanced analytical, statistical, data science and/or programming skills, including R, Python, SQL, Excel, and data visualization tools (eg. PowerBI, Tableau)
• Preference for individuals with experience in research related roles, including primary research methodologies, experiment design & evaluation, and statistical analysis, is used to drive rigorous data-driven decision making in a corporate environment.
• Excellent communication skills and ability to work and equal ability to influence executives across cross-functions and geographies
• Experience and a high capacity in managing multiple problems and assignments at the same time and delivering high-quality outputs
• Experience leading teams of people of various disciplines and skill levels In-depth knowledge of business effectiveness tools.

Persons of all gender, race, sex, orientation, age, and identity are encouraged to apply.

The post Strategy and Customer Insights Manager at M-KOPA appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Strategy and Customer Insights Manager at M-KOPA is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Senior Programme Manager (Education Partnerships Group) at Ark

Ark is an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life.

 

Salary details:: £58,000 – £68,000; commensurate with experience and location

Contract: Dependent on programme need (12 months up to permanent); candidates must have the right to work in the location in which they wish to be based.

About EPG

Incubated within UK education charity, Ark, the Education Partnerships Group (EPG) is an international not-for-profit consultancy that partners with governments to shape and strengthen their education systems. Our vision is that governments in low- and middle-income countries are equipped to ensure that every child goes to school and learns. We believe that supporting government to design and implement contextually relevant and evidence-based public policy is the best way to drive sustainable progress towards achieving quality education for all.

We assist governments across three critical stages of the policy process:

1. Generating and using research to inform policy

2. Supporting the design and development of policy

3. Supporting the piloting and scaling of policy reform initiatives

Today, EPG works in five countries in Sub-Saharan Africa: South Africa, Ghana, Sierra Leone, Cote d’Ivoire, and Zambia.

In our work, we prioritise a genuine understanding of context rather than assuming ideas can simply be transplanted from one country to another. We also focus on the system – the roles, responsibilities, and relationships of all the different actors – rather than working on one policy area in isolation.

COVID has demonstrated more than ever the importance of effective education systems capable of coordinating and targeting limited resources, through evidence-based approaches for impactful education service delivery. With growing demand for our services, EPG is currently focused on seizing those opportunities to expand our footprint in current programme countries and new geographies.

About the role:

EPG is looking for a highly motivated and capable candidate to join the programmes management team. The successful candidate will play a leadership role in the organisation, working with the Director of Programmes in the design, oversight, and quality assurance of a portfolio of work across a range of country partners; manage and support a small team of programme staff based within ministries of education; ensure all projects are rigorously designed, monitored and evaluated to maximize learning; manage strategic relationships with senior government officials, delivery partners and funders; and provide financial oversight across country budgets.

The right candidate will be passionate about education and the centrality of government in ensuring every child has access to a quality education. They will want to be part of an agile and flexible consultancy and aim to be responsive to the needs and contexts of government partners. They will see this role as an opportunity to have a positive impact on the lives of children. This role can be based in Nairobi, Abidjan, Cape Town or Lusaka, and includes indicatively 40% international travel.

Candidate requirements

• Masters’ degree in a relevant area (eg. public policy, education, international development)
• 7+ years professional experience in a relevant field
• A commitment to improving education quality for all children
• Significant professional experience in international development or international consulting, including experience in leading the design and delivery of projects. Direct experience in global education is preferable but not strictly required.
• Experience working directly with governments and the public policy process in low- or middle-income countries
• Excellent relationship management skills especially with senior officials in government and non-government institutions
• Demonstrated ability to influence and ‘bring people along’ a decision making process
• A strong track record in complex, end to end, project management, particularly in in low- or middle-income countries
• Excellent written communication and presentation skills in English
• Experience in analysing and interpreting data, including familiarity with research and evaluation methodologies
• Fluency in French is desired
• Experience in leading and managing small and agile teams.
• Strong interpersonal skills with a sense of humility and willingness to work with diverse team members, often remotely
• Commitment to EPG’s core values
  • Responsive | we start from a place of “yes”
  • Accountable | we accept ownership and healthy conflict
  • Rigorous | we create and meet high expectations
  • Inclusive | we seek diversity of perspectives and experiences
  • Respectful | we are quick to listen and empathize

The post Senior Programme Manager (Education Partnerships Group) at Ark appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Senior Programme Manager (Education Partnerships Group) at Ark is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Pharmacy Sales Representatives at Lignum Vitae Health (LVH)

We are a Specialised Contract Sales & Marketing Organisation offering outsourcing solutions to pharmaceutical and medical device companies.

Job Duties:

• Promotion of Pharmaceutical and/or other Healthcare related products.
• Relationship building with key customers.
• Planning & implementation of POS & DTC campaigns & strategies.
• Territory and self-management.
• Budget management.

Requirements:

• 3-year Tertiary Qualification (preference will be given to a health/ science related qualification).
• A passion for sales with established pharmacy relationships (an advantage).

The post Pharmacy Sales Representatives at Lignum Vitae Health (LVH) appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Pharmacy Sales Representatives at Lignum Vitae Health (LVH) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/