WFP works to put hunger at the center of the international agenda, promoting policies, strategies and operations that directly benefit the poor and hungry. As the food aid arm of the UN, WFP uses its food to meet emergency needs and support economic & social development.
The Agency also provides the logistics support necessary to get food aid to the right people at the right time and in the right place.
Job holders provides support to team and to beneficiaries and report to the relevant Reception Supervisors. At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.
JOB PURPOSE
To deliver business support tasks, to ensure that staff are effectively supported.
Business Support Assistant Job Responsibilities
- Verification of beneficiaries through fingerprint, participating in beneficiary contact monitoring,
- Ensuring and adhering to standard operating procedures at the food distribution point.
- Data entry/cleaning during surveys, issuing of beneficiary voucher sim cards, replacement of the lost voucher sim cards, issuing and resetting of pins to the beneficiary.
- Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.
- Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.
- Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff.
- Undertake standard data entry tasks in accordance with defined systems, to ensure information is organized and readily available.
- Assist in creating simple images or information using standardized templates, such as graphs or tables to support the drafting of reports for staff.
- Participating in food prepositioning, premixing, referring to litigation desks for further verification if need be.
- Any other extra duties by the supervisor.
Qualifications for the Business Support Assistant
- Successful completion of secondary school education (KCSE), supplemented with experience or additional education in social services, nutrition, agriculture or other related field.
- At least two years’ progressively responsible support experience including at least one year in the field of, nutrition, community work, food assistance management, refugee operations, agriculture or other related field.
- Training and/or experience in using computers including Word, Excel and other relevant software.
- Strong inter-personal skills; courtesy, tact and the ability to work and communicate effectively with people of different national and cultural backgrounds.
- Proven ability to work in a team environment and achieve common goals.
- Ability to follow standard business support processes and procedures.
- Ability to recognise data discrepancies and bring these to the attention of supervisor and/or officer;
- Ability to work independently with a minimum of supervision;
- Language: Good written and spoken English and fluent Kiswahili.
The post World Food Program Job Vacancy : Business Support Assistant NGO appeared first on Jobs in Kenya - http://ift.tt/2z7FZOP.
The post World Food Program Job Vacancy : Business Support Assistant NGO is republished from Jobs – Jobs in Kenya – http://ift.tt/2z7FZOP
