BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world. BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. Since 2013, BURN has sold 400,000 high quality, locally manufactured and unsubsidized improved cookstoves in East Africa. These stoves have helped 1,900,000+ beneficiaries save $94 million in fuel expenditures and 1.4 million tons of wood while reducing indoor air pollution by 65%. BURN is on track to sell 200,000 stoves in 2018 alone.
We are looking for an IT Assistant will apply his/her professional knowledge and expertise to support the IT manager.
IT Assistant Job responsibilities
- Assist in installing, diagnosing and fixing problems or potential problems with the network and its hardware, software and computer systems.
- Provides basic troubleshooting, repair and maintenance for computer equipment.
- Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
- Assist in monitoring network and computer systems to improve performance.
- Provide support in diagnosing hardware and software issues and troubleshooting activities
- Provide support in setting up end user training activities.
- Assist in handling data migration duties.
- Assist in monitoring CCTV Surveillance system.
- Assist in uploading product serials to Echomobile platform and updating PowerBi visualization dashboard.
- Assist in troubleshooting and fixing delivery issues in Outlook and Exchange Online.
Qualifications For the IT Assistant Job
- Preferably more than 1-year work experience in IT – Support, Networking and Computer Maintenance.
- Bachelor’s degree in Information Technology, Computer science, or related field.
- Detailed
- Highly organized
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