Nokia
is a global leader in the Technologies which connect people and things. With
state-of-the-art software, hardware and services for any type of network, Nokia
is uniquely positioned to help communication service providers, governments,
and large enterprises deliver on the promise of 5G, the Cloud and the Internet
of Things. Serving customers in over 100 countries, our research
scientists and engineers continue to invent and accelerate new technologies
that will increasingly transform the way people and things communicate and
connect.
MISSION
·
To lead and
manage the Customer Team (CT) Airtel for Africa, to deliver Nokia products and
services to the customer Airtel, manage customer satisfaction as well as
achievement of Nokia’s key performance indicators.
·
As a senior sales
professional, you will be responsible for the end to end and management of the
CT including Sales, operations, stakeholder relationship management, internal
processes including alignment with the CT team in India.
MAIN
RESPONSIBILITY AREA:
- Develop and sustain strong
relationships with customer, including CxO level across the sub-region (beyond
the CTO) to enable successful positioning and sales of Nokia products and
services
·
Be responsible
for the business strategy as well as the coordination of Nokia contacts with
the customer.
·
Develop and
articulate the overall sales strategy and lead account planning focused on key
market segments and for the customer
·
To maintain
effective internal communications and networks with appropriate stakeholders
and to galvanize support, maximize Nokia’s effectiveness and meet customer
expectations
·
Accountable for
business execution, operations, post sales and managing the account including
all internal processes (e.g. strategy, demand planning, project execution,
sales and resource management
·
Provides goals
and strong leadership for the team of sales professionals working in the CT and
ensures that they have the appropriate skills, training and knowledge to
position and value sell Nokia’s products/services/solutions to our customer and
that the CT works efficiently.
·
Proactively
provides CT cash collection and credit control
·
Ensures
compliance with Nokia risk management, SOX/policies, procedures and reporting
for the account
·
Controls OPEX,
inventory and receivables of the CT
KEY COMPETENCIES:
·
The role requires
senior sales leadership skills, solid experience in handling an
account/customer of comparable size and complexity.
·
Deep understanding
of Nokia’s product & solution and overall telecommunications market, trends
and related regulations
·
Strong Leadership
skills to be able to lead the Account, Delivery & Sales Development teams
·
Strong
negotiation, communication and good interpersonal skills
·
Experience with a
multi-country operator, handling headquarter and opcos
·
Ideally previous
experience in working with Bharti India or Airtel Africa
·
Manage a large
P&L and Multi BG Sales and delivery teams.
·
Ability to have a
good understanding of the customer’s business/competitive situation/strategy and
an understanding of the drivers of customer profitability to drive Nokia
business targets for the CT
·
Ability to build
strong relationships with influential stakeholders in the market
·
Develop/execute
strategies addressing all stakeholders
·
Influence buying
decisions at the customer centrally on market-wide deals
·
Ability to provide
leadership and guidance during critical deal making process and collaboration
with BGs
·
Financial and
risk management skills to support forecasting and the qualification of
opportunities
·
Experience with
contract management, financial terms and conditions
·
Good
understanding of project management
INTERFACES AND REPORTING:
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The post Nokia Job Vacancy : CT Head Airtel Africa is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
