Sheer Logic Management Consultants is seeking to engage dynamic individuals for Head of Mobile Banking Position for one of our clients
Responsibilities for the Head of Mobile Banking Job
- Keep abreast with current and emerging trends in the industry proactively researching and investigating products and services suitable for the local market,
- Collaborate with sales, marketing, technical operations, business development, finance and other divisions to determine competitiveness of the services and to innovate them
- Working closely with compliance and technical teams to ensure product is within given regulation and respective USSD is at 100% up time for use by customers
- Work with pricing manager to ensure that the product price is in line with the intended business case for profitability.
- Coordinate commercial negotiations with vendors involved in product provision and manage agreement life cycle.
- Liaise with finance to negotiate pricing or revenue share with approved vendors
- Monitor performance of service to identify key trends that can be used to drive improved performance and results
- Working closely with key stakeholders to understand business requirements and expectations, coordinate with relevant internal functions for the product features, product concepts documentation, development, integration, quality assurance, testing and launch.
- Work together with IT to configure and deliver the Services on Money systems,
- Ensure services meet Customer requirements and are within given deadlines, with the required 3rd line support for after sales service
- Coordinate cross functional internal and external user acceptance tests for new enhancements and attain sign off for the same.
- Liaise with marketing to develop and implement a company-wide go to market plan, working with all departments to execute.
- Track and monitor performance of shared services sections to ensure merchant issues are resolved within given SLAs with internal functions
- Proactively gain feedback from market to ensure innovation of new products/services or improvement in the experience on the platform
- Provide required performance and operations reports as input to the money weekly, monthly report, including roadmaps and performance against target dates.
- Build relationships with key industry vendors to gain feedback on how to improve current product/service
- Provide day-to-day coaching to sales and support teams on the products; and contact quarterly performance reviews.
- Guide designated team leads in overall process of product execution
Head of Mobile Banking Job Qualifications
- Bachelors in Marketing, Finance, Business, Commerce Administration or Equivalent
- Professional qualification: PRINCE 2 or PMP Certification
- 3-5 years relevant experience in a management role within a financial services, having being exposed to all disciplines.
- Mobile Money product experience preferred
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The post Sheer Logic Job Vacancy : Head of Mobile Banking is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/