The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.
Department
Corporate Support Services
Division
Information and Communication Technology
Location / Work Station:
Nairobi
Supervisor
Assistant Manager – ICT
Job Summary:
SAP Basis Administrator provides technical support and leadership for SAP systems, which will include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration.
Key Responsibilities:
- Manage SAP HANA system environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, QA and Production)
- Perform core SAP BASIS functions (e.g. OSS Note corrections, support packs, kernels, transports)
- Recommend and manage SAP HANA System upgrades, client copies and system refreshes.
- Ensure Business Systems have the appropriate technical architecture for scalability.
- Perform systems Capacity Planning (Sizing), High-Availability & Disaster Recovery setup, Backup & Recovery Strategy, Storage systems.
- Support the team in responding to auditor requests/questions and providing necessary IT substantiation of system controls.
- Provide user level application support by responding to problems, debugging systems and troubleshooting to correct the problems as needed.
- Provide customer service (level 2/3 help desk) for SAP issues both via phone and in person.
- Coordinate communicate and support SAP downtime requests for server maintenance and system implementations.
- Work closely and collaboratively to support ABAP/FIORI developers and functional consultants.
- Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
Academic Qualifications
- Bachelor in Computer Science , Computer Applications , Information Technology , Engineering or any relevant discipline
Professional Qualifications
- Must be SAP Certified Technology Associate – System Administration
- Must be SAP Certified Technology Associate – Sap Hana
- Certification in any Linux operating systems
Relevant Work Experience Required
- 3-7 Years’ active Basis experience in a Technical Architecture (BASIS and Security) role supporting SAP ERP Systems using Solution Manager.
- 3-5 years supporting SAP HANA, Sybase and Fiori systems
Technical Skills Required:
- Deep understanding of SAP HANA technical infrastructure and integrations with SAP and non-SAP systems
- Must have performed the role of a BASIS lead person in at least two(2) medium size SAP ERP implementation projects
- Strong cross function knowledge in the following areas: HCM, MM, PM, FI/CO, SRM
- Excellent understanding of the SAP development environments, ABAP/4, Web IDE, SAP Mobile, SAP Fiori
- Knowledge of the HANA and Sybase database environments
- Strong Windows and Unix/Linux knowledge
- Experience with BW, Portal, Solution Manager, BOBj, Unicode, and Disaster Recovery.
- Demonstrated value-added expertise in specialty areas of SAP technology.
Key Competencies
- Good verbal , written and presentation skills
- Ability to work in a fast paced dynamic environment with virtual teams
- Should be a self-starter with ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
- Should be able to work independently and take initiative to find/develop solutions for business requirements.
- Excellent organization and time management skills
- Effective Communication both to technical and non-technical teams.
- Ability to work independently and with a team.
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