Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.
Reporting to: Tech Hub Manager
Probation Period: 2 Months
The role
Working as part of a small team of technicians, you will provide 3rd line technical support and expertise to multiple technology areas such as networking, telephony, Microsoft, cloud services, in–house developed applications.
We are looking for someone with the technical skills to be effective straight away, who is a team player,
has a positive attitude and who loves to learn, develop and grow continuously.
Full Job Details
To be a suitable candidate for this role you will have the following technical skills:
- BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT or equivalent
- 4+ years working in IT with 1+ year working in a 3rd line support role
- Demonstrable networking configuration and troubleshooting skills (LAN/WAN/Firewall/load balancing)
- Proven knowledge of network security practices
- Proven understanding of Call Centre Telephony (PABX/PBX) call flow routing, scripting and CTI integrations
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