Assistant General Manager Job
Location: Nairobi
Salary: 200K- 220K
Our client, a multi-national company, is looking for a responsible Individual to fill the vacant position of Assistant General Manager. The personnel will help the General Manager in areas of hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure all the products exceed client expectations.
The ideal candidate should have managerial skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers.
Duties and Responsibilities for the Assistant General Manager:
- Assist the General Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff
Qualifications Requirements:
- Bachelor’s Degree Business Administration or relevant field; MSc/MA is a plus
- Proven experience as a Manager, Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Over 6 years’ experience is required
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts
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The post Executive Connections Job Vacancy : Assistant General Manager is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
