Kenya Institute of Management (KIM) was established in 1954 as a premier institute that provides management consultancy and capacity building services to corporate organizations and other institutions. The institute has embarked on an aggressive expansion and growth programme in line with its strategic plan 2017 – 2021. To deliver this mandate, KIM seeks to fill the position of Regional Branch Manager.
This position will be responsible for management of the operations of Branches within the region assigned. This will involve business development activities aimed at promoting membership services, conferencing, training, consultancy and KIM School of Management products. The role will further be responsible for planning, budgeting, coordinating and monitoring activities of Branches within the assigned region to grow revenue and support quality improvement initiatives for the Institute’s service offerings.
Regional Branch Manager Job Responsibilities
Managerial / Supervisory/ Operational Responsibilities or roles:
- Provide leadership through management of the staff and resources at the branch to ensure efficient and effective service provision at the branch level.
- Develop and implement strategic plan for the branch in line with KIM’s strategic plan and prepare the annual plan for the branch.
- Lead in the delivery of KIMSOM products, membership and business solution services at the branch.
- Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations and standard.
- Constantly monitor costs at the branch through to ensure cost efficiency.
- Market the school and membership through corporate visits, exhibition, school visits and one on one interaction to be able to reach out to the target market.
- Prepare reports such as financial reports, academic reports and administration reports to inform management on the progress plans and challenges of the branch
- Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
- Supervise and allocate work to the branch staff to ensure efficiency and effectiveness of work.
- Overall in charge of the branch performance and reports to management
- Responsible for the branch budget through preparation of the annual budget, generation of revenue through selling branch services and approves petty cash expenditure.
- Responsible for overseeing student recruitment for registration for all courses offered at the branch
Qualifications for the Regional Branch Manager Job
- Must have at least seven years’ experience in a large organisation in an active commercial environment in which at least two (2) years should be in a Head of Function role
- Must be a holder of a master’s degree from a recognized university
- Must have a bachelor’s degree in relevant field from a recognised institution
Other Skills/Competencies required
- Experience in running branches is mandatory
- Experience with customer management, marketing and relationship management teams
- Good Interpersonal and communication skills.
- Proactive approach to problem solving.
- Willingness and ability to grow support and develop talent within the Branch.
- Ability to work under pressure to deliver challenging targets
- Integrity and commitment to duty
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