About the Role
We are looking to hire an aggressive hands on events coordinator who will be responsible for designing , coordinating, managing and selling event ideas and solutions to our clients.
Duties and responsibilities
- Client acquisition with a bias towards B2B sales
- Conceptualization of Events for B2B clients including producing detailed proposals.
- Planning and management of logistics necessary to fulfill customer orders
- Ensuring every event is successful.
- Researching markets and conduct industry analysis to identify opportunities for events.
- Setting up client meetings to assess client needs
- Aggressively look for business through arranging meetings with potential customers, cold calling, social media marketing and networking
- Manage and develop existing customer relationships
- Provide world-class customer service; collect customer feedback and maintain above 90% customer satisfaction per quarter
- Develop and operationalise event design concepts based on customer need and input
- Bid for tenders and new events by writing detailed proposals to the relevant entities
Qualifications
- A can do attitude – Show us you can!
- Degree/ Diploma in any field from a recognized institution
- 1 year work experience in Events, Sales or Marketing.
- Proven working experience in business to business sales
- Experience in coordinating large scale events
Personal attributes
- Passionate about events
- Willingness to occasionally work at odd schedules
- Outstanding communication skills & negotiating ability
The KPI’s for this role are:
- Achieve a monthly target of 1.5 million Kenya shillings in revenue.
- Conceptualize an in-house event that will be held every year earning the company between 500,000 Kenya Shillings to 1 Million Kenya Shillings.
- Ensure that 90% of orders served have a positive feedback in terms of delivery, setup and servicing.
- Acquire at least 25 New prospects every month.
- Ensure that all relevant data pertaining to an event, be it an inquiry or repeat client is reflected accurately in our systems within 48hrs.
- Manage a Client Database that will include:
- Customer Lifetime Value
- Customer Acquisition Cost
- Customer Retention and Churn Rate
- Average Sales Cycle Length
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