Our client is a restaurant based in Mombasa currently recruiting waitress and bartenders.
Roles for the Waitress Job
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Communicate to the guest and provide assistance with their queries.
- Coordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
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