Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 54 destinations worldwide, 44 of which are in Africa and carries over four million passengers annually. The airline was recently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row.
Kenya Airways has a fleet of 36 aircraft that are some of the youngest in Africa; this includes its flagship B787 Dreamliner aircraft. The onboard service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Most recently it has scooped top awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the Business Airline of the Year in Africa.
Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi. For more information, please visit http://ift.tt/1eE5c0S.
Safe, secure deployment of resources to ensure cost effective delivery of specific services to comply with SLA’s and customer expectations.
Roles for the Cargo Team Leader Job
- Timely planning to ensure cargo handling within the scope of service Level agreements of customer airlines and to meet customer expectations
- Deply resources to ensure cost effective service delivery to meet agreed SLA’s and productivity
- Accurate & timely communications in compliance with service level agreements and customer expectations to enable planning and control.
- Timely preparation of reports for management planning and control.
- Ensure safety & security of cargo operations is in compliance with relevant legislative/industry requirements
- Ensure a healthy working environment in accordance with relevant industry and legislative requirements for personnel working in cargo operations.
- Ensure conformity with all regulatory requirements, organization standards and local procedures as well as requirements of customer airlines.
- Ensure consistent delivery of ramp services in accordance with SLA’s and customer expectations
- Ensure effective internal & external communications & reporting to facilitate planning and control
- Prepare and report accurately flight details on a timely basis, to enable cost effective service delivery and revenue management
Cargo Team Leader Job Requirements
- Relevant degree/professional qualification.
- Industry/Government of Kenya recognized qualification/certification.
- Communication/interpersonal skills.
- Supervisory/management skills.
Competencies
- Computer literate.
- Process awareness/analytical.
- Cost conscious.
Additional Details
- Integrity.
- Leadership
- Team player.
- Service focused.
- Proactive/result orientated.
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