We are a fast growing mid-sized I.T company in Kenya, looking for a skilled IT Technician who can address, resolve any networking, internet or technical issues that we may have at our offices on a daily basis when required to.
IT Technician Job Requirements
- Proven experience as IT Technician or relevant position
- Proven experience in Networking
- Excellent diagnostic and problem solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Certification in Networking/IT Technician
Responsibilities for the IT Technician Job
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Set up networking structure in office and solve any incoming networking issues
- Resolve any Internet Issues in office, monitor internet performance and make recommendations
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Installing and configuring appropriate software and functions according to specifications
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