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Wednesday, 25 July 2018

Organizing meetings and managing databases.
Booking transport and accommodation.
Organizing company events or conferences.
Track and trace all the inbound and out bound couriers.
Greetings visitors on their arrival and directing them to the right department / person

Proactively reach out to patients to measure the consistency of the patient experience across our branches.
Help colleagues understand our patients by regularly sharing feedback, whether through reports or just by sharing a fun story from a patient!
Receive, document and manage patient calls from our hotlines – use technology to be efficient and effective.
Make patients feel comfortable when giving you feedback – they should feel that they can give you their honest opinion, even when it is critical of Penda.

For appointment to this grade, an officer must have: –

Served in the grade of Senior Deputy Director of Efficiency Monitoring or in a comparable and relevant position for a minimum period of three (3)years;
Master’s degree in any of the following fields: Economics, Accounting, Business Administration, Management, Finance, Computer Science, Human Resource Management/Development, Valuation, Construction Management,

Handling all aspects of visits, conferences, tours and social functions initiated within the office of the Governor
Arranging travel for the governor including scheduling travel, preparing trip folders, arranging bulletins, and preparing itinerary
Scheduling events, determining need for audiovisual equipment, gathering of biographies and guest information, preparing agendas, and setting up locations

Duties will entail administrative roles including general office administration, assets management and inventory. In addition, the officers will be exposed to assignments such as: planning and maintaining security; co-ordination and organization of County Government functions;
Mitigating disaster; peace building initiatives; coordinate compilation of annual reports;
Coordinate performance management and overseeing implementation of County Government development projects.

Develops and implements Customer Service Plans in accordance with National and International set world class service delivery standards in line with the Authority’s Corporate Strategy.
Ensures that service delivery by the Authority’s frontline staff meets set standards and exceeds customer expectations
Develops service delivery standards and Service Level Agreements (SLA’s) for third party service providers to ensure world class airport experience.