- Overall responsibility for collections performance of the entire business.
- Leading and motivating the collections team in order to achieve collections target.
- Implementation and maintenance of a set of comprehensive Credit Risk Policies and Procedures.
- Introduce and evolve effective operations and reporting assessment tools to minimize risk and proactively identify problem areas.
- Run reports and analyze data pertaining to the department and share with management on daily, weekly and monthly.
- Monitor the progress of all defaulters and take timely steps to contain the situation as per the credit policy.
- Managing relationships with the units in order to reduce exposure to potential bad debt.
- Manage and participate in field collections with the collections team.
- Liaise with collection agencies and the Units/Satellites in the collection and mitigation of None Performing Loans.
- Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload in liaison with Human Resource Manager.
- Oversee the collection of outstanding credit to minimize profit loss while ensuring it is handled appropriately and per company’s policy.
- Ensure a good quality loan book is maintained with PAR below 5%.
- Evaluate the credit worthiness of client by using the Company’s guidelines.
- To systematically and aggressively follow-up current non-performing and unsatisfactory accounts order to reduce exposure and maintain loss experience to a minimum.
Qualifications
- Degree in Finance, Economic or equivalent business related field.
- At least 3 to 4 years’ work experience in banking or micro lending Company.
- Strong leadership qualities with proactive, results- oriented and a positive disposition.
- Experience working in a microfinance institution is an added advantage.
- Ability to perform multiple tasks simultaneously, employing effective time management and organizational skills.
- Ability to work independently and as a team to meet deadlines, goals and objectives.
- Excellent communication skills, both verbal and written.
- Strong client service orientation.
- Willingness to work on flexible scheduling.
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The post Collections Manager at Mwananchi Credit is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
