Busara Center for Behavioral Economics is a research and advisory firm dedicated to advancing and applying behavioral science in the Global South. They work with governments, NGOs, private companies and academics to understand human behavior, and design solutions to overcome behavioral barriers to products, programs and policies as they scale. They believe in a world where evidence-based and context-specific solutions are implemented to address the world’s most pressing problems. In five years, they have grown from four people in one office to over 100 across the main office in Kenya, as well as the other offices in Nigeria, Tanzania, Uganda, Ethiopia, and soon, India.
As a human capital driven firm, their people drive everything they do, from their engagements to the culture. Busara’s value comes from their exceptional people, and talent is their biggest and most important strategic investment.
About the Role
The Senior Manager – People, should be rigorous and compliance-oriented to ensure that Busara’s People function runs effectively and efficiently. The successful candidate should also possess the emotional intelligence and creativity to continually identify team needs and ways to address them. S/he will contribute to the overall organizational strategy through a human capital lens. This includes acting as a leader and thought partner in developing Busara’s strategic plans, organizational charts, and international expansion plans.
Duties and Responsibilities
Talent Acquisition and Management
- Develop talent acquisition strategies and hiring plans for all Busara countries of operation
- Anticipate hiring needs and work with the Senior Management team to build out hiring plans
- In line with the hiring plan, support the Talent Acquisition Manager during the recruitment process
- Assess and, as needed, redesign the recruitment processes to better reflect their employer brand and ensure candidates have a positive experience
- Further craft their employer brand and value proposition for candidates and create content and/or events to position Busara as an employer of choice
- Build and maintain relationships with organizations and individuals in Busara’s network who can help them find top talent, including partnerships with relevant institutions
- Continually develop and iterate the hiring process to incorporate the best practices in using data and behavioural science to eliminate bias and recruit the best people for Busara
HR Administration
- Continually strengthen Busara’s HR policies to address any changing needs, ensure compliance, and balance the needs of the organization and employee wellbeing
- Oversee the Senior HR Officer in all matters related to HR administration, compliance, and recordkeeping
- Ensure systems for redress are available, updated, and robust
- Coordinate and liaise with legal counsel with respect to employment law in all countries, and lead the process of HR expansion in new markets
People Experience
- Support the People Experience Officer in leading employee wellness through organizing events, monitoring wellness, and creating initiatives to drive wellbeing
- Help ensure that the Busara culture scales with the organization through onboarding and offboarding processes
- Oversee performance management at Busara by using metrics to create and present reports and identify priority areas for growth and improvement
- Incorporate the latest research in qualitative and quantitative methods, behavioural science, psychology, economics, and development to provide creative solutions to staff needs
- Lead mentorship, assessment and promotion processes to ensure the staff are growing, learning, and contributing to Busara’s approach
- Help develop and monitor the internal training initiatives, designing skills assessments and training tools and coordinating within teams to design on and offsite training curriculum
- Design and lead the development of compensation and rewards systems for all Busara staff
Desired Candidate Profile
Does this sound like you?
- You have a Degree or advanced training in Human Resources or a related field. A Masters in Human Resources, organizational management, psychology, or sociology is a plus
- You have 5+ years of experience in HR, organizational psychology, growth, talent, or a related field
- You have a proven track record of contributing strategically to organizations at a high level, with an emphasis on people
- You have an understanding of Busara’s business and organizational culture and how their people drive their work
- HR knowledge in at least one of the markets where they work and the ability to quickly understand employment law and HR needs in new countries is a huge plus
- You have the ability to work with and inspire people from a variety of cultures, backgrounds, and experiences
- You have experience leading teams, with a particular focus on growth, talent, and culture
- You are able to use data and state-of-the-art research in developing people-focused initiatives
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