Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of unrivaled presence. Be an ambassador for the brand and your hotel as Lodge Manager, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.
Responsibilities
Reporting to the Country General Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Responsible for the overall management and strategic direction of the hotel
- Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
- Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and procedural implementation
- Direct the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
- Actively involved in various industry and community initiatives
- Act as spokesperson for the hotel and an ambassador for the Fairmont Brand
- Ensure that monthly financial outlooks for all departments are on time, on target and accurate
- Ensure full compliance to hotel operating controls
- Actively involved in the recruitment process of senior leadership positions within the hotel
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
- Previous experience in a senior leadership role, within a similar hotel brand required
- Extensive hotel operations experience required
- Demonstrated knowledge of budget planning and financial controls required
- Computer literate in Microsoft Windows applications required
- University/College degree in a related discipline required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
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