Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technology sector, serving millions of Kenyans across the country. Our Wings Telkom Kenya’s partnership with Orange S.A (formerly France Telecom Group), saw the launch of the Orange brand in Kenya in 2008. Our new corporate identity is inspired by new investments and a fresh new approach to doing business. This is the beginning of an exciting journey, a journey we invite all Kenyans to be part of.
Role Purpose
PMO Lead is responsible for significant, organization-wide projects, focused on meeting project commitments, including communications with sponsors and stakeholders. S/He will coordinate people, resources and processes to ensure that projects are delivered on time and produce the desired result. Leads the design, testing, planning, and implementation of complex projects.
Key Duties and Responsibilities
- End to end direct responsibility of project implementation benefits realization and project prioritization.
- Familiarize self with Telkom Kenya’s strategic intent in respect to product offering and target clientele, as well as their specific requirements.
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility while providing leadership and oversight to a team of technical program/project managers.
- Work with business sponsors to develop project roadmaps that align with business objectives/priority and take into account resource availability.
- Manage delivery schedules and budgets to ensure project delivery is on time, within scope and in budget.
- Establish project governance systems and protocols across the organization and ensure that these are applied across the board.
- Enforce quality gates in all the projects and programs within the domain
- Relationship management with clients and key stakeholders involved in project management.
- Prepare sound communication plans and manage information dissemination
- Oversee companywide training and coaching on Project Management
- Use of standard project methodology and tools to track progress against deliverables
- Manage third party and specialist resources assigned to projects
- Identify, manage and mitigate risks that may impact projects
- Prepare project status reports and steering committee presentations
- Oversee creation and maintenance of comprehensive project documentation throughout the project Perform risk management to minimize project risks
- Manage team, ensuring achievement of goals, capability, and optimal deployment
- Resource allocation through coordination of internal resources and third parties/vendors for the flawless execution of projects
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques.
Academic Background and Professional Knowledge
- Bachelor’s degree in Business, IT, Telecommunications or related field
- Must be a fully qualified and accredited project manager (PMP)
- Certified Scrum Master (CSM) certification
- Proficient in Microsoft Project
- Minimum 8 years’ experience in managing complex technical projects.
- Experience in telecoms required, but focus is on general understanding.
- Functional experience in the following fields is valuable in the role: organizational change, product / go-to-market strategy, distribution strategy, sales force effectiveness, customer experience / centricity / loyalty, business development, pricing, CAPEX planning, operational efficiency / process optimization.
Here are the skills we are looking for
- Highly developed interpersonal skills aligned to strong team leadership competencies.
- Project management
- Planning and organizing
- Business process analysis/modeling
- Excellent communication and presentation skills with clearly demonstrated methodologies to keep project teams and stakeholders well informed.
- Excellent negotiation skills
- Budgeting
- Strong analytical and problem-solving skills
- Great attention to detail
- Strong business, financial acumen commercial experience.
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