Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell’s high quality products and services – including supply reliability, technical expertise and unmatched customer service – in the countries where we operate. In doing so, we have in place industry-leading health and safety standards, and are committed to delivering Shell’s fuels and lubricants in an environmentally and socially responsible manner. A joint venture between Vitol (40%), Helios Investment Partners (40%) and Shell (20%), Vivo Energy represents a unique combination of resources, experience and expertise.
Job Purpose:
Is to drive the CR strategy by exploring and bringing on board experienced and competent retail partners (International, Regional and Local) to the OUs and deploy their CVPs in our CR shops to satisfy the shopper missions whilst scaling up the CR income. Act as a leader in negotiating and managing the partnerships in both the medium to long term with the right formats of stores at the same time, adhering strictly to the Vivo Energy HSSE requirements
Dimensions:
Countries in scope: All 23 Operating Units within Vivo Energy
Vivo Energy Retail 2020 Sites: > 2300
Organization:
- The Retail Partner Alliances Manager reports to the Head of Convenience Retail.
- No direct reports
- Expect close work & coordination with counterparts in the CR Team and also Sales & Marketing, Engineering, HSSE both centrally and within OUs
Principal Accountabilities:
- Provide expertise to OUs by bringing on board the right retail partners with the required capability and competency to deploy and manage multiple sites and scaling up the CR offers to satisfy the appropriate shopper missions via partner CVPs inclusive of:-
- Format design & space optimization
- Shopper insight and category inputs
- Operations/Compliance with regards to HSSE
- Joint Marketing and Promotional activities including loyalty programs
- Scaling up C3 income
- Liaise with OUs and partners to develop a strong pipeline of shops to deploy year on year
- Participate in the negotiation process to deliver competitive commercial terms for VE that will generate progressive growth year on year for both existing (like for like) and new stores
- Providing structured weekly/monthly reports to central and local team on project developments, expenditure and operations.
- Ensure full compliance to HSSE standards as per VE standards and other statutory requirements
- Prepare annual business plans with partners, deploy and review quarterly to assess progress and report on same.
Key Challenges:
- Good understanding of business, financials, services, the market, and customer insights ; help develop countries’ understanding
- Significant level of collaboration and the ability to influence decisions within the sales teams, existing and potential retail partners and fuel retailers
- Working across different markets with diverse cultures
- Coordinate with cross-functional teams – CR, finance and engineering
Competencies:
- Formulating Strategies and Concepts
- Analysing
- Entrepreneurial and Commercial Thinking
- Relating and Networking
- Planning and Organizing
- Deciding and Initiating Action
- Learning and Researching
- Achieving Personal Work Goals and Objectives
- Delivering results and Meeting Customer Expectations
Requirements
Job Knowledge, Skills & Experiences:
- 5 – 10 years’ experience in key account management of supermarkets or its equivalent
- People management and strong project management skills
- First degree in marketing, business or the sciences
- Effective communication and negotiation skills
- Excellent numeracy and analytical skills
- Good interpersonal skills
- Good consumer and shopper understanding
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