To offer technical support at the data center by performing system/network installation, configuration, Monitoring and troubleshooting in order to ensure optimum operations
Data Center Technicians Job Responsibilities
- Ensure Data Center operation success through Environment, network, server, and infrastructure monitoring and troubleshooting.
- Serve as first point of contact for customers needing assistance or turning up new services.
- Install network gear, servers, and cabling to meet customer and company needs.
- Act as first line of defense for data center crisis including natural disasters, fires and power failures.
- Control access to data center and keep a log of all people entering the data center
- Manage the receiving of data center deliveries and shipments.
- To carry out preventative maintenance of data center equipment and devices with assistance of contracted vendors
- Analyze servers and network systems to identify and initiate repair of firmware issues
- Evaluate cooling systems to ensure they are operational and can meet equipment temperature conditions.
Requirements for the Data Center Technicians Job
- University Degree in computer science or related field.
- Certifications from recognized IT companies such as Cisco, Microsoft and HP.
- ITIL Certification is an added advantage.
- Ability to operate and maintain servers, switches, routers, monitors, and other specialized equipment
- Ability to explain complex technical processes in simple language for general company staff
- Skilled in conducting tests to identify and fix faults in a computer/network system.
- 1 to 2 years’ experience in a similar role will be added advantage.
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