Krones LCS Center East Africa Ltd is seeking to recruit a Service Technician Mechanical. The company provides after sales services to clients in the fields of process, filling and packaging technology. The LCS covers all maintenance and repair services, spare parts and change parts. Customer responsiveness is a top priority for our service business.
Location: Nairobi
Department : Service Department
Reporting Structure : Service Manager
Overview of the Job
To provide professional technical specialist support and service in respect of all Krones equipment so that equipment availability and efficiency is optimised and improved and losses and risks are minimised
Service Technician Mechanical Job Responsibilities
• Perform the day to day total productive maintenance to ensure that machinery are maintained in an effective, up to date accurate manner
• Complete equipment/parts audits
• Maintain a safe working environment
• Manage, implement and improve continuous projects
• Conduct audits
• Manage personal development and performance
• Communicate/interact with the client, technicians and the office to ensure flow of projects and customer requirements
• Fault find in a logical and professional manner
• Attend to breakdowns telephonically and physically
Knowledge and Experience
• Knowledge of Krones Technology and its range of equipment
• Exposure to complex projects
• Strong verbal and written skills
• Strong interpersonal skills – team builder and participant
Qualifications for the Service Technician Mechanical Job
• Diploma/University Degree in Mechanical Engineering
• 5 years in engineering/bottling experience
• Solid and proven technical background
• Very good negotiation and communication skills
Personal competencies
• Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
• Strong analytical ability, attention to detail and strategic thinker
• Project a professional image, lead by example, encourage teamwork and compliance with work processes and procedures
• Build mutually beneficial relationships internally and externally
• Highly skilled in time management
• Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
Computer Skills
• MS Office – Word, Excel, PowerPoint, Project (pref)
Literacy and Numeracy
• Ability to Read/Write in English and do Calculations.
Management Ability
• Perform varied work assignments and constantly prioritise work load by
ensuring that deadlines and clients expectations are met or exceeded where possible
• Ability to work in a high volume and intense working environment
• Solution orientated and results driven
• Professional liaison with all levels of management and technical clients, both internally and externally
• Client focused
• Project leadership and mentoring skills to colleagues and clients
Other
• Able to travel both domestic and foreign
• Possess a valid passport
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