Our client a well-established 4 Star hotel in Uganda is currently seeking to fill the role of a Restaurant Manager. The successful candidate will be tasked with a duty to supervise daily restaurant operations and assists with menu planning, maintain sanitation standards & assists servers and hosts on the floor during peak meal periods.
S/He will continually strive to improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Restaurant Manager Job Roles & Responsibilities:
- Supervises and manages employees & managing all day-to-day operations of the restaurant.
- Ensure the quality, standards and meets the expectations of the customers on a daily basis.
- Ensure compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensure compliance with all applicable laws and regulations
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
- Ensure Exceptional Customer Service
- Develop specific goals and plans to prioritize, organize, and accomplish your work.
- Empower employees to provide excellent customer service acts as the guest service role model
- Ensure and maintains the productivity level of employees.
- Ensure compliance with food handling and sanitation standards.
- Handle guest problems and complaints.
- Identify the Training needs of team and coach, mentor, or to improve their knowledge or skills.
- Incharge of the financial aspects of the department including purchasing and payment of invoices
- Provide the leadership and direction to the team in a way that will be efficient and effective.
- Provides services that are above and beyond for customer satisfaction and retention
- Review staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Minimum Requirements for the Restaurant Manager Job
- Degree or Diploma in hospitality management, food and beverage, culinary related studies
- 5 Years’ experience as a Restaurant Manager, Hospitality Manager or similar role 4star/ 5 star facility prefered
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Acute financial management skills
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The post Frank Management Job Vacancy : Restaurant Manager is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
