Grade 8N
Reporting To: Information and Communication Technology Services Manager
Requirements for the ICT Officer Job
- Must possess Bachelor Degree in Computer Science/Computer Technology/ Information Technology OR its equivalent from a recognized institution
- Must possess relevant technical or professional Qualifications in CCNA, MCSE or MCSD in the relevant area of specialty.
OR
- Must possess Higher National Diploma in Computer Science/Information Technology or its equivalent from a recognized institution
- Must possess relevant technical or professional Qualifications in CCNA, MCSE or MCSD in the relevant area of specialty.
- Must have at least three (3) years working experience as ICT officer II at Grade 7N or comparable position.
ICT Officer Job Responsibilities
- To manage the Helpdesk system
- Follow-up on reported faults
- To quantify the faults reported
- Ensuring staff mailing system is running effectively
- Assign intranet and e-mail accounts to staff members
- Carrying out staff needs assessment
- Coordination of staff training on ICT
- Perform any other duties and responsibilities as may be assigned from time to time
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