Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 339 million customers across its operations at the end of September 2015.
Business Planning and Analysis Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 – 5 years
- Location Nairobi
- Job Field Sales / Marketing
Job description
Airtel Kenya wishes to recruit the position of Business Planning and Analysis Manager within Sales and Distribution Division. This role reports to the Head of Distribution and Operations.
Key responsibilities of the role include:
- Provide Sales and distribution with performance reports on all SD KPIs such as activations, primary airtime sales, remuneration earnings and business updates
- Prepare presentations on weekly and monthly performance for Commercial Reviews
- Provide commercial with distributor and staff monthly performance reports
- Compute and disburse monthly distributor commissions
- Provide Group office with updates on Department’s initiatives and performance outcomes
- Track, measure and evaluate on a monthly basis all key KPI’s of new launches for a period of two months
- Computation of monthly Sales Incentives (SIP)
- Develop, monitor and run recognition programs for Channel Partners and sales team
- In liaison with Head of Distribution and Operations, forecast, plan and monitor the department’s OPEX and budget
- Manage, coach and develop a highly motivated team of analysts
- In conjuction with Head of Distribution and Operations, drive and own Sales processes and policy adherence and documentation
- Work closely with IT to ensure that all reporting requirements are taken in to account
- Liaise with Finance, IT, Legal and other departments to resolve issues affecting distribution partners and the Sales team
- Support the Sales team in developing and implementing cascaded strategies and initiatives; providing clarity to other departments, Channel Partners and field sales management team to ensure that mechanics, processes and procedures are well understood and followed
- Liaise with other departments on business re-engineering processes relating to distribution team and Sales partner support
Qualifications:
- A Bachelor’s degree in a business related degree
- 3 to 5 years of varied experience in sales operations in Telecom or FMCG industries. At least 2 years of working experience in managing a team
- High proficiency and knowledge of advanced Excel and PowerPoint and working knowledge of SQL will be added advantage
Competencies and behavior
- Good analytical and problem solving skills
- Able to build collaborative relationships
- Good team and project management skills
- Displays entrepreneurial skills
- Customer centric with good business acumen
- Adept to execution excellence, able to build self and inspire others
Aquisition Manager
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience5 – 8 years
- Location Nairobi
- Job Field Sales / Marketing
Job description
Airtel Kenya wishes to recruit for the role of Acquisition Manager, within Marketing Division to ensure all new prepaid customer objectives are achieved. This leader will be responsible for providing direction and ongoing coaching to the sales team around customer acquisition, sharing of best practices and progress against goals.
This role reports to the Marketing Director. Key responsibilities of the role include and are not limited to;
- Put in place an all encompassing onboarding process for postpaid, prepaid and hybrid that includes Profit story, customer sales pitch, KYC, Number provisioning, AM activation, Line activation, Offer provisioning, Am top-up and Recharge
- Identify cash loss sites, assess the problem and come up with remedial planning of making them profitable which may inlcude special offers to drive profit and ensure site performance is monitored
- Work with all stakeholders (internally & externally) to ensure full support and alignment to all elements making acquisition a success
- Train and create awareness on new products, profit story and onboarding process to both Internal and external partners
- Ensure m2 Decay is as low as possible and do regular market visits to drive quality of execution on the ground
- Have full accountability and responsibility for product life cycle management of the acquisition offer and ensure competitive, relevant acquisition offers are in place
Qualifications:
- Bachelor Degree in Marketing, Business Administration or other related field
- A Master’s Degree will be an added advantage
- 5 – 8 years’ experience in retail sales with good knowledge of distribution and channel management. Experience in Telecommunications will be an added advantage
- Project Management skills
Competencies and behavior
- Strong creative and conceptual Skills
- Excellent negotiation skills
- Ability to work well in teams
- Result oriented with the ability to influence decisions at top management level
- Keen attention to detail
- Strong commercial acumen
- Strong coaching and leadership skills
- Excellent written and oral communication skills
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