Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group’s name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013.
Job Summary
To provide specialist advise and support ensuring that claims are paid out as accurately and timeously as possible, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Claims assessment: Assess and/or process claims following standard operating procedures | Customer Experience: Handle all customer interactions professionally and efficiently | Administration: Effectively fulfil all required administrative duties, including tracking and reporting | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
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