The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
- Lead and motivate a trained staff to provide quality service to all customers in a timely manner
- Serve as the key liaison to sales and management to ensure consistent customer satisfaction
- Provide status and service reports to recommend next steps to management
- Follow up on Installations done and prepare white papers for the same
- Conduct market research
Qualifications
- Excellent written and verbal communication skills
- Should be familiar with all basic computer software
- Knowledge in CAD and/or design software (such as Adobe Illustrator, etc).
The post Service Manager at Vanguard Powersol Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Service Manager at Vanguard Powersol Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
