Wednesday, 23 December 2020

Customer Service Executive (Mombasa) at East African Gasoil Limited

East African Gasoil Ltd (EAGOL) is a privately owned Oil Marketing Company that was established in 2009 to Energize East Africa and Beyond! Our 10 years of operations have seen us continually meet and exceed our customer’s needs by providing quality petroleum products and exceptional service delivery

From a truck stop in Jomvu, Mombasa in the year 2010, EAGOL has since grown to an ISO certified Oil Marketing industry player with presence in 7 Counties in Kenya and across the Kenyan Boarders to Somalia, Uganda, South Sudan, and Congo. Our Head office in Mombasa oversees 6 retail outlets in Namanga, Kilifi, Eldoret, Kisumu, Nakuru and Kwale. Here we offer competitive prices for fuel products and go the extra mile with customer satisfaction on non-fuel products and services. We also provide efficient bulk fuel distribution from our depot stations in Mombasa, Eldoret, Nakuru, Kisumu and Nairobi with purchasing packages tailor made to suit our client’s needs.

Job Description/Requirements

Duties And Responsibilities

  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Operate standard office equipment on a regular basis, including a copy machine and a computer
  • Keep detailed and accurate records of visitor requests and of calls received
  • Update calendars and schedule meetings
  • Answering incoming calls, taking messages and re-directing calls as required, dealing with email enquiries
  • Booking of meeting room in consultation with the Administration Manager
  • Monitoring office supplies and ordering for replacements and restock
  • Ensure that conference rooms and meeting rooms are clean and always ready for meetings.
  • Ensure proper record keeping, filling and information management for the various entities.
  • Timely submission of reports when needed.
  • Copying, scanning and filing documents.
  • Keeping the reception area tidy and observing professional etiquette.
  • Arranging and serving refreshments for meetings

Qualifications

  • Diploma in Office Management
  • 5 years of relevant experience in an office environment
  • Proficient in Microsoft Office
  • Excellent phone skills
  • Demonstrated ability to read, write, and speak English
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Prioritizing, time management and organizational skills
  • Personal integrity
  • Communication Skills (Written & Oral)
  • Ability to work individually and as in a team.
  • Confidentiality

The post Customer Service Executive (Mombasa) at East African Gasoil Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Customer Service Executive (Mombasa) at East African Gasoil Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/