M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighting, televisions, fridges, smartphones, financial services and more.
Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership overtime through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA
About the role
They are hiring for a number of key roles for dynamic individuals who would have a key position in the M-KOPA Strategy and Data team. These individuals are the types of people who excel working at solving strategic high-level business problems with executives and board members and equally as well iterating on micro-operational improvements with underserved customers living in rural villages.
For this position, they are hiring for 3 different levels, at Sr. Manager, Manager, and Associate levels. Contract types include permanent, 2-year secondment, and 6-month secondment. All involve supporting the business on key internal strategic, data science, research, operational, and cross-department projects that drive commercial, credit, and financial success.
Key Responsibilities:
Drive Strategic Value and Business Improvements:
- Assist M-KOPA’s Executive Management and Strategy and data team in identifying, analyzing, problem-solving and executing on the businesses highest priority problems, questions, and initiatives
- Drive strategic, operational, and cross-functional improvement initiatives across the company on key areas of focus
- Manage and work with teams across the business to implement, execute, and operationalize business improvement initiatives to become operationally self-sufficient
- Support company-wide strategic projects such as international expansion and new product development.
- Work as a liaison and thought partner with M-KOPA’s data science and business intelligence team to help make M-KOPA the smartest company in Africa
Drive Key Business Insights Through Rigorous Research and Analysis:
- Oversee M-KOPA’s piloting and research priorities to drive key business insights
- Manage M-KOPA’s research team to carry out a rapid and rigorous analysis
- Innovate on drive thinking on new ways M-KOPA can understand its customers, products,
- Drive continuous improvement in the operations and management of the strategy and research parts of the business
Operational Change Management:
- Lead on key operational change projects within the business to ensure successful operational change management practices take place.
- Be an inspiring and strong leader and manager within the overall M-KOPA business.
- Using data analytics, modelling, and deep field experience to understand complex problems and recommend practical and easy to operate solutions.
Does this sound like you?
- 2+ years in management consulting or process improvement positions, ideally in international and cross-market companies or consulting firms (an extra benefit if have worked in a related asset financing / solar / credit / direct sales business)
- Strong preference for candidates based in or with strong experience working in the markets M-KOPA works in or similar markets
- Preference for candidates with advanced analytical, statistical, data science and/or programming skills, including R, Python, SQL, Excel, and data visualization tools (eg. PowerBI, Tableau)
- Preference for individuals with experience in research related roles, including primary research methodologies, experiment design & evaluation, and statistical analysis, is used to drive rigorous data-driven decision making in a corporate environment.
- Excellent communication skills and ability to work and equal ability to influence executives across cross-functions and geographies
- Experience and a high capacity in managing multiple problems and assignments at the same time and delivering high-quality outputs
- Experience leading teams of people of various disciplines and skill levels In-depth knowledge of business effectiveness tools.
Persons of all gender, race, sex, orientation, age, and identity are encouraged to apply.
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The post Strategy and Customer Insights Manager at M-KOPA is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
