Role Profile
Reporting to the Area Manager, you will be responsible for the co-ordination of operations and performance of your branch. The role holder will be responsible for ensuring the team meets set targets.
Responsibilities
- Ensuring sales and collection targets are met
- Maximizing sales and brand visibility
- Providing your assigned team with stimulating and supportive environment
- Maintaining and increasing standards of customer service
- Driving team performance
- Operational management of the assigned branch
- Reporting to the Area Manager on progress and issues in the assigned branches
Qualifications
- At least 1 years’ experience as a Branch Manager and 2 years’ experience in a financial institution.
- Experience in a financial sector will be an added advantage.
- Should have good negotiation skills and debt collection.
- Ability to work under pressure.
- Decision making ability and a sense of responsibility.
- Possess excellent planning and organizational skills.
- Knowledge of credit policies and procedure.
- Must have excellent public relation, communication and interpersonal skills.
- Must be self-motivated and be ready to work with minimum supervision.
- Sufficient knowledge on best practices in sales.
- Proficiency in computers.
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