Purpose of the position
To maintain the activities & operations of the Business Solutions Centre.
Responsibilities
Business Solutions Center Coordination
- Takes charge of Business Solutions Centre by ensuring the Centre is always open, clean and operational with all machines in working condition in liaison with ICT staff.
- Assists customers with the use of computers and applications.
- Responds to customers who encounter difficulties when accessing sites, emailing or downloading content.
- Assists the ICT team in the Administration of RWMT’s IT network, computing facilities and other data and telecommunications facilities when called upon.
Financial Management
- Maintains the daily sales ledger book and reconciles with Finance on a monthly basis.
- Raises cash requisitions to Finance and liquidates within stipulated timelines.
- Maintains the organization’s No Credit policy at all times.
- Ensures full payment of goods/services before releasing any items/services to clients and maintains in files the receipts from Finance for all sales in the Unit.
- Raises store requisitions and purchase requests for the needs of the BSC.
Publicity
- Markets, advertises and promotes the activities of the Business Solutions Centre within and without Rarieda.
- Supports in creating a marketing strategy that will increase revenue for Business Solutions Centre.
- Partners, networks and collaborates by with relevant stake holders.
- Keeps and maintains the name of RWMT in high esteem and respect within the community.
Qualifications
(The knowledge, skills and abilities may be required through a combination of formal schooling, self-education and prior experience or on-the-job-training).
Level of education
- At least a diploma in Computer systems/IT, with hands on experience in basic troubleshooting techniques of machine software and hardware.
- The incumbent should have an interest in developing Professional skills in ICT. Previous experience as a cyber-attendant will be an added advantage.
Specialized Training/Professional Qualifications
- Customer Service
- Entrepreneurship
- Sales and Marketing
Other competencies
- Must possess good interpersonal skills with the ability to build harmonious relationships with clients and other stakeholders.
- Must have developed good intercultural orientation and strong communication and public relations skills.
- Should possess strong communication, negotiation, and administration skills.
- Should be well organized, self-motivated and able to work independently with minimum supervision.
Job experience
- At least two (2) years relevant experience in a similar position. A previous position in a public cyber environment would be an asset.
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The post Business Solution Center Assistant at Rafiki wa Maendeleo is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
