Sunday, 1 September 2019

Investigations Officer at UN World Food Programme

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Job Description:

We are looking for three higly qualified Investigations Officers, P3, to join the team of the Nairobi Office of Inspections and Investigations (OIGI-NBO).The selected candidate will report to the Senior Investigations Officer P-5 OIGI-NBO, or delegate. The goal and mission of the OIGI is to conduct independent investigations into allegations of misconduct involving WFP staff, contractors and other applicable persons.The selected candidate will participate in internal reviews and assessments of complaints and allegations, efficiently plan and undertake assigned investigations and prepare comprehensive reports.

Responsibilities:

  • Efficiently plan and undertake office and field-based investigations into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations.
  • Conduct interviews of witnesses and Subjects of investigation and gather and analyse facts and evidence.
  • Manage the work-flow of individual investigations within the set timeframes.
  • Take part in internal reviews and assessments of received complaints and allegations and make recommendations.
  • Prepare reports and ad hoc briefs pertaining to investigations and, based on analysis and findings, make recommendations for corrective actions, improved controls and efficiency of WFP operations.
  • Assess the potential for fraud and corruption in operational activities and contribute to the formulation of recommendations to senior management.
  • Provide guidance and advice to WFP employees on matters pertaining to the investigation of wrongdoing and direct staff appointed by field offices to assist in investigations.
  • Regularly appraise management on the progress of investigations and assess and advise management on probable impact of investigation outcomes.
  • Coordinate with local officials, governments, and external organizations to facilitate investigative work.
  • Effectively work and coordinate with other control and monitoring functions as appropriate.
  • Contribute to the development or develop policies and procedures and share best practices/lessons learnt from investigative work.

Other as required.

Qualifications:

Education:

  • Advanced university degree in Criminology, Investigations, Law, Audit, Accounting or other related fields, or a first level degree with additional years of experience.
  • Formal training and/or certification in various law enforcement methodologies/fraud examination or investigation.

Experience:

  • Five years or more of relevant progressively responsible professional experience in conducting criminal or administrative investigations.
  • Previous experience of investigating internal fraud, sexual harassment, harassment, abuse of authority, and/or sexual exploitation and abuse cases is a strong asset.
  • Previous experience in conducting investigations with a UN organization, an international organisation (ie NGO), or an international financing institution, and working in developing countries, is an asset.

Knowledge & Skills:

  • In depth understanding of theories, concepts and approaches relevant to investigations and practical use of investigation techniques.
  • Demonstrated skills in investigation planning, interviewing, analysis and reporting.
  • Familiarity with the use of various research methodologies and sources, including electronic sources and databases.
  • Knowledge of accounting principles and practices, and of UN rules and procedures, is an asset.
  • Expertise in handling facts/evidence related to investigations.
  • Ability to apply good judgment in the context of internal investigations.
  • Excellent oral and written communication skills.
  • Ability to work to tight deadlines and manage competing priorities.

Language:

  • Fluency (level C) in English.
  • Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese (or willing to achieve this level within 12 months).

 

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
  •  Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
  •  Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
  •  Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.

People

  • Look for ways to strengthen people’s skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
  •  Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
  •  Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
  •  Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).

Performance

  • Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
  •  Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
  •  Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
  •  Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.

Partnership

  • Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
  •  Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
  •  Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
  •  Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.

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